Customer service is terrible. Over promised complete delivery of my home gym. It took BBB…read moreComplaint to get that resolved. Called to inquire about additions to my gym was promised a call back. Never happened. Had to make a second call. It fell off someones desk was the explanation Not sure how they remain in business

Superb service! Great knowledge and very helpful…read more Purchased a treadmill and weight system, explained all the ins and outs to the products.

We went to buy new shoes and I asked for a specific pair of shoes to an employee. He took some time…read moreto get the pair but eventually came back. He managed to get them but it didn't fit me so I asked for another pair but he had already left to help someone else out. I waited for a while but they kept ignoring me. In fact, an assistant was walking when I asked to switch sizes, but he looked at me and went right past me. It took so long just for another assistant to finally help me, but they didn't have the size I wanted nor the color. So we left disappointed and went to shoe carnival

The service is amazing! A special shout out to Julia who was my cashier and was very welcoming and…read morealways smiling! She was very polite and super nice!

Great place for summer fun!…read more Bikes, tennis racquets, tennis balls... great customer service!

A $5 off $25 coupon came up on yelp for checking in!…read more We were greeted upon entering. The young man who greeted us asked if we needed any help finding anything. While this is a small store, I was impressed with their selection. I was here a couple of months ago and they had a much smaller selection of baseball merchandise. They use the space wisely. They have a larger selection of items for a sport when it is in season. A smaller selection when it is not. They had everything my son needed to play baseball. A great selection of new and used items. Everything I wanted to purchase used I was able to find. The used items were reasonably priced and in good condition. The woman at the checkout counter was nice too. I had no trouble using the Yelp check in coupon. If you are looking to make a few bucks, they had a sign on the door of items they are looking to buy. I will be back in the future for any sporting goods needs.

When my husband and I finally decided to make the leap and get an elliptical we stopped by here…read morefirst. It was Saturday at 4:30 and with them closing in half an hour we quickly tried out their equipment and left to check out some of the cheaper sporting goods stores. We were very disappointed in the competitions selection along with their upkeep of the equipment. Also, they weren't even actually cheaper. So first thing Monday I went back to Exercise and Leisure and bought the elliptical of my dreams! They were fast, professional and helped make sure I got the machine right for me. I'm excited to have it delivered and installed in a couple days!

Exercise and Leisure rocks! They only sell high quality stuff, and the staff is super helpful…read more I've worked with Dean on several occasions. He's always been great. I purchased a Bodycraft XpressPro about a year and a half ago, and it's been a great piece of equipment. When my treadmill poops out, I'll definitely go to them for a replacement. I wouldn't even waste my time shopping for fitness equipment anywhere else.

I had a very frustrating and disappointing experience at the Play It Again Sports on April 6, 2026…read more I purchased an Odyssey putter for $130, used a $57 store credit, and paid the remaining $82.29 on my Mastercard. When I returned the putter because I wasn't satisfied, the refund process made absolutely no sense. I was only refunded $12.24, then charged $70.05 for two other clubs, and told I still had a $57 store credit remaining. When I asked for clarification, I was simply told "that's just the way it is," with no real explanation. Because of this, I felt forced to pick out additional clubs just to use the credit--something I did not originally intend to do. The whole situation made me feel like I was being treated as if I were trying to scam the store, when all I wanted was a straightforward return based on the store's policy. To make matters worse, one of the older employees took a phone call in the middle of my transaction and aggressively pounded on the keyboard, acting like I was an inconvenience. The level of customer service was unprofessional and disrespectful. What's especially disappointing is that just one week ago, I had an excellent experience at the Play It Again Sports Springdale location, where the staff was professional, helpful, and handled both a purchase and return with no issues at all. Based on this experience, I will not be returning to the Red Bank Road location.

My husband insisted on coming here while on vacation because it brought him nostalgia. It was…read morerather full in the store even with only one other group of customers because of all the products. My husband enjoyed himself more than I did but I did enjoy looking around at all the options. My husband ended up purchasing his first disc golf disc, which is was extremely excited about especially since it was reasonably priced. The employee was friendly and offered to help with anything we needed. We're definitely glad we stopped in.

I love the idea of this place, but I hate how cluttered it is inside. Having to dig through bins…read moreand bins of stuff is just not something I enjoy doing. There has to be a better system for them to display stuff. It also smells like a used sports store, which isn't great. Prices are not that much of a deal and they do bring in new merch for full-price. Still worth a check depending on what you are looking for. The people working are always nice and helpful if you need it.

Always helpful. Nice military discount. Locally owned. Well staffed and well stocked.read more

Always knowledgeable and friendly service. Broad selection of stock. Prices are reasonable and…read morecheaper in some instances than advertised online.

Super knowledgeable staff. Not pushy about making sales, just a group of guys that love biking and…read morewant to hook up others with what they need to have fun and be safe doing it. I'll definitely be back.

I am a huge fan of the Play it Again Sports franchise. I love that there is a mix of used and new…read moregear. Children want to try so many different sports. Purchasing of all the equipment can really add up. It is nice to have somewhere to go, and have a choice between new and used gear. Used selection is ever changing. We found one of the items we were looking for in both new and used. We did not find the other item. The guy at the register suggested checking out another Play it Again store. He was the same associate who greeted us, and asked us what we were looking for when we entered. On our visit, this location was well stocked on weights, and equipment for Spring sports. There were still some Winter sporting goods available. There were even quite a few snowboards.

Great location. Clean, convenient and staff was extremely helpful. Great selection of merchandise…read more Will definitely make this my first go to for any sports equipment.