Decided to try and give this store one more try even after previous poor service. I wanted to pop…read morein to select colours to go with 2 Benjamin Moore colours I had chosen from magazine and friend recommendation. I needed several gallons and a bit of guidance with best product for a big project for me. (Grey Owl and Chantilly Lace) 1. Still no in store shopping. 2. Useless person answering the knock. 3. Instant frustration at the lack of hospitality and service. 4. One word answers and no help or offer of grabbing any kind of samples. 5. Told the next person in line that appointments could be booked. So I asked if I could book one. Simply said no, none available. 6. I got so frustrated with the lack of assistance, etc that I just said forget it and called Sherwin Williams on Clair rd Guelph where I was welcomed, helped, guided and supplied with my gallons of paint within 15 mins of arrival. They even helped me carry my load to the car. They matched the basic colours I was wanting to start with as well. Thumbs down to Heers Decorating, you've had very poor service for a couple of years now and you're still not improving.

We recently moved to Guelph and began a main floor and kitchen renovation of our house. Our…read morepainting contractor recommended that we go to Heers to pick paint colours and finishes. We found Neil and his staff to be very helpful and knowledgeable. Using our samples of flooring, cabinetry and countertops, they led us through the process of selecting wall and trim colours in the finishes that would best work for our project. The results are stunning! We have returned many times to Heers since our initial visit as our renovation project continues. We are happy to have been directed to Heers and will continue to patronize them in the future.

My mom and I went to shop for some paint. Joan who works in the paint department of the Stratford,…read moreOnt store was absolutely amazing! She answered all of our questions and gave us great advice from choosing the right paint to the best rollers, and tools we would need. She was so friendly and took the time to make us feel like our choice to come to Home Hardware for the paint was the best decision! Thank you so much Joan! :)

Yeah, always have great service and friendly staff, they are one of the smallest Home Depot's in…read moreOntario I believe, making the selections, not always the greatest, but they're always stocked. The value is great because they always beat the lowest marked price by 10%.

Of all the Home Depot stores I've been to across Canada, this one is the absolute best!…read more The selections at the paint department is waay better than Canadian Tire and Rona, and prices are better too. The two guys working there are knowledgeable and friendly. The garden center is amazing, although a bit pricy. The whole store is clean, organized, welcoming and filled with so much selection that I don't see any reason to go elsewhere for my home supply shopping.

Hi! I would like to express my appreciation for the above and beyond what is required help I…read morereceived from Wanda , the customer service cashier. She was so kind and helpful to me in regards to my inquiries about a product. What an outstanding quality of service she gave! She made my day! I hope the store owners appreciate her worth! Thank you Wanda! Danielle Poirier

A great Home Hardware location. The selection is not as large as some of the bigger stores, but the…read moreservice and knowledge of the staff is terrific: they have helped me in countless ways over the years and I can't recommend them enough.

Excellent service. Had to drive 11/2 hours to pick up a door. Home depot would not ship to a closer…read morestore. Called the store in Waterloo and Russell picked out our product and had it waiting at service desk when we arrived.He met us at counter as soon as we arrive. He is very professional and courteous as was our checkout clerk.Wish all your employees at other stores ie Woodstock , London had the customer service skills your Waterloo store has. Thanks again Russell !!!!

I had a great visit yesterday at the waterloo location, on king street…read more I went to get some information on custom blinds. I dealt with Amie. she was very knowledgeable about the product, friendly and helpful. I got my blind ordered with the right care and understanding. I highly recommend, if you need blinds see Amie. Thank you Amie great job.

I love this shop! When I need Miss Mustard Seed Milk Paint, Fusion Mineral Paint, advice or just a…read morefriendly chat this is where I go. The owner, Sarah, takes pride in her business which also means she cares about her customers. To add to it she has such a quaint shop that it would be a shame not to visit when in Elora. Part of the experience of a charming town.

I stopped by the studio today and was very disappointed. The owner I believe, shorter girl with…read moredark hair, was very rude to me and my family. I had been looking forward to stopping by the gallery for some time now as I often drive by it on my way to work. However I deeply regret my decision to do so. I was shocked by the rudeness of the owner and overall I am just disappointed as I often tell friends and family about the location of the studio. I will certainly not be stopping by again any time soon nor recommending it to anyone in the future.

Great place to buy hard-to-find plumbing parts. Decent…read moreprices. OLD SCHOOL - No kids off the street working for min. wage - They KNOW their stuff! Friendly, knowledgeable staff. Not for people in a rush. Relax. You'll save time in the long run, because you'll get the right parts and the right instructions.