I went In for an oil change and my car came back with a dent. As they clearly did not use the lift…read moreproperly. Finally, they tried telling me that my lugnets were swollen and they couldn't do the tires. But when I got home I was able to do so in twenty minutes.

I've come here three years in a row for inspections and they are affordable and fair! Their…read morecommunication isn't the best though- they said they'd have my car finished by the end of the day and the shop said it closed at 3pm and my car wasn't ready until 6:45pm which was a little frustrating to have to wait that long.

I came here after visiting another tire repair shop close by because the first place told me they…read morecouldn't patch my tire instead they would have to replace the whole tire. I knew that just wasn't right so I came here to Honest Tom's Auto Care and even though they were about to close, they plugged my tire for free! You can tell the people here truly care about their customers. I was so thankful I found them after being lied to. I'm not from this town so I wasn't expecting to find a place that felt like the ones back home but they surprised me! Truly a good shop and even better workers. I would definitely go here first if I ever found myself in this area again. Thanks guys!

Unfortunately, I had service done on my car here and paid a lot that they reported needed to be…read morerepaired and costed even more than original manufactured parts online. I can't do much about it since it's already done and paid for but please be vigilant when doing business with "Honest" Tom's. Some general good practice - make sure to ask for an itemized quote ahead of time before saying Ok to everything they claim your car needs repairs on without showing you. Also make sure to take pictures of your car (and preferably the parts) before and after they claim they fixed what needed repairs. And as always (to avoid ending up in my situation), get a 2nd opinion from another auto shop or look up the average cost of their claimed repairs online for the DMV area and find out what they charge you is unacceptable. Lessons learned. Don't end up in my shoes

I came here because several of my neighbors recommendation and not far from our residence. I needed…read morea state inspection. I drove in and its down an alley way so i was not sure where to park. I finally parked in front of a garage and Blue located me. He let me know that was their old office but leave the car and he'll take it from there and go make myself comfortable inside. 15-20 minutes. 20 minutes later, he walked in the door with a passed inspection. While ringing me up, he gave me a brief intro of the business, who's who, etc. Very nice guy. Mom and pop shop (he told me they don't do coupons because it's just word of mouth advertising). Great place and very efficient.

I was looking around the area for a small family owned auto shop for inspection and came across…read morethis gem. John and Blue were absolutely personable and made my experience seamless. They will work with you and your vehicle without a question. Will be coming back for future maintenance. Thank you.

Oye vay, it happened again. I lose control on the freeway. The cause, no cotter pin. They either…read morenever put one back or used a corroded one. Cheap! I'm the dummy that goes back to them to fix it. Fast forward 4 month later, it happens again. The ball joint separates 70mph and jolts me around because they are too cheap and incompetent to do a proper job. I told Jason and his tech to bloody check everything and they didn't. There is a special place for dishonest scam artists.

Went for VA state inspection. Great service. They performed inspection in 30 mins and were very…read morereliable.

North Point Sunoco is quite possibly the best shop in the D.C. area. Numerous times I have gone to…read moreFrank and his technicians for advice, and with good reason: they've saved my hard earned money from malicious dealerships repeatedly. One time a couple of years ago, I was looking into a used car. This particular vehicle had a clean car fax, was being sold by a dealership, and seemed like a reasonable buy. While test driving, I noticed an inconsistent pull from the wheel, but only at high speed. Skeptical as I am, I brought the car over to a nearby shop to ask for a second opinion. I was greeted with a smile from a man named Frank, who introduced himself as the general manager. He was happy to get the car on a lift and check it out for me. Thank god I stopped by- not only did the team spot red flags with the suspension, but due to paint correction in the wheel-well they could assure me that this car had indeed been involved in at least one accident. They found frame damage that had been covered up and that sealed the deal. Frank helped me out on a price (far less than I was anticipating) and the car went back to the dealership never to be seen again. Since that day, I've gone to see these guys FIRST when I need work done or when I'm looking at a vehicle. Not once have I ever felt like this shop was looking to nickel and dime me. Not once have I ever felt like these guys didn't want to answer my (dozens of) questions. They will take their time to explain where your money is going and why. It's a great sense of security knowing that a shop like this one exists here. I always know that no matter what, if I have any car needs at all, Frank and the boys will take care of it with the highest quality, friendliest attitude, and the best price of anybody in the area.

They took great car of my mom's car, when she was visiting. They knew she needed immediate work,…read morebut did not take advantage of the emergency situation. Instead, they did only what was necessary to get her back on the road safely. They even called after the fact to ensure she got home safe.

I came around 8 a.m. on a Saturday morning and it wasn't much of a line. Woot! I was in and out in…read moreabout 15 minutes. Service was very professional and quick. The price did go up though. It's $30 now!

This is particularly for the Silver Spring location Online…read morestates that it's open, and closes at 1pm. It's Saturday, May 24th. However when you get there, the gates are closed and a random guy outside telling everyone the building is closed for the holidays for Saturday and Momday. Excuse me? The holiday is MONDAY, not today. The silver spring emissions office should be OPEN! POOR COMMUNICATION, because the voicemail says it's closed on Saturday (today) and Monday. Who is in charge of communications? Having no time to scramble to go to another location IS NO BUENO!!!

The dashboard instrument cluster on my car went out, requiring electrical repair. Repeated…read morediagnostic testing revealed a unique part that had to be back ordered. It meant several days of waiting, but the guys at Bradham were both professional and patient in keeping me updated on the progress. It turned out to be a lengthy and rather expensive project, but the repair was made and the outcome was everything I could have hoped for. Special thanks to DJ and Jacob for their courtesy.

Exceptional service and communication. The Bradham team went above and beyond to get my car back on…read morethe road, and even had me bring the care back a month later so they could make sure everything was perfect. If I wasn't moving states soon, this would be the only place I bring my car. DJ, Jay, Billy and the rest of the team thank you! Special shoutout to DJ and Jay. Appreciate yall!

I was debating whether to drive up to a self service VEIP location but this one is closer. The…read moreservice was professional when checking in. I was in and out in less than 10 minutes on a Saturday's morning.

Long line,but don't get discouraged...it moved incredibly fast. Don't forget your M A notice if…read moreyou received one.

Went in for a car inspection for an old car we towed from out of state. I knew the car needed some…read morework before hand, and Karnon specified the things needed to fix to pass Maryland inspection. Got them fixed, took it again, passed. Fairly easy. They operate by appointment so try to go in advance or call to set a time to drop off car. Price for inspection was reasonable, cheaper than others I've seen on the Pike. Karnon was helpful and honest. I recommend!

Karnon Auto Shop is fantastic! They did an excellent job on my Maryland state inspection and…read morereplaced the control arms in my car. The team was professional, friendly, and gave me a fair price--never felt overcharged. It's clear they care about their customers and take pride in their work. Great local business with top-notch service. Highly recommend! Will be going again. Thank you so much guys. Also really appreciate the bit of impromptu body work :)

The only place that I would ever take my car for service…read more Justin and his team are knowledgeable, efficient, and fair. They give it to me straight and provide plenty of warning on immediate needs as well as upcoming costs to plan for. Couldn't be happier.

Best shop in the area! I called them with an emergency when I was far from home and they were able…read moreto squeeze me in and get me back on the road same day. The folks at Undisputed are friendly, helpful, and super knowledgeable. They'll make sure you know all your options so you make the best decision.