This is for the clinic portion on Medicine Circle off Trent. This area is much easier to manage…read morethan the main hospital. It's color coded and there's plenty of parking. You do have to walk across the indoor bridge to get there unless you valet park. They charge $2 an hour for parking. The staff is very helpful and friendly. Everything is done with an arm bracelet for things such as lab or testing. I had an appointment with neuromuscular department. The physicians and therapists are excellent. They're very thorough and up to date on current medicines and trials. The EMG center is in the same clinic so it's super convenient. Being part of the Duke portal is convenient for Atrium Wake Forest and Cone Health because all testing is visible and they can also see visit notes from the doctors. It makes it possible to see providers from different networks and not having to bring in or sign for your records to be shared. The facility is massive and the color system makes it easy to find your way. There are several labs so you don't have to walk a mile to get to one. Most walk in tests can accommodate with minimal waiting. It's about a quarter mile walk from the parking garage to the clinics so wear comfy shoes or walking device. You will have a lot of walking to do and there's limited seating in the main corridors.

They have amazing doctors and seem to really care. We travel 3 hours twice a month for this. Just…read morewish the would not give us such early appointments but we are working on that

Nice place. Super busy. They also have valet parking for only 2.00 more than the garage parking for…read moreall day. They have wheelchairs to help with patients

I have a few clinics I have to attend throughout the year. All of the staff js super friendly and…read morehelpful. The parking can be difficult because there are so many people using disabled spots that don't have placards or plates. And there's a long walk from the lot to the clinic area. Add about 10-15 minutes extra to park and walk to and from the clinic. Everything is color coded so it's easy to remember where you're going and coming from.

The greatest clinic! They want to get to know you! They want to know your lifestyle and what you…read moredo and how you feel! They are caring, personal and honest and will send you where there may be more knowledge and tests to find out what is really happening. God bless them!

Best experience possible while awaiting a family member to get out of surgery. Duke is really good…read moreabout keeping family members up to date on how things are going by providing you with a pager. They have TVs, comfortable furniture, gender neutral bathrooms, vending machines and a free coffee bar espresso station. It's as comfortable as possible in the surgery waiting area as a hospital can provide and the receptionist was very friendly. There was even a kind volunteer that walked around and introduced herself to us and let us know she was there if we needed anything. Overall, positive experience.

They took incredible care of my wife after her surgery. Hope this is not a HIPA violation…read more I hope I never have to go here again, but if I do I know I will receive or whoever I visit is receiving the best care anywhere. It is clean, every staff member I spoke with was helpful and friendly. Also they are complete professionals. Again I hope I never have to step foot in this building again, but if I do I am truly glad it exists.

Went to hospital for help. No test ran. Just looked down upon. The only thing was I waited for…read morehours for vital signs. Just no help.

Security staff stated to me directly that the ADA does not apply to Duke. I rely on ADA‑protected…read moreaccommodations to safely and effectively manage post‑concussion syndrome and autonomic‑dysfunction-related limitations. I requested police assistance three separate times in an effort to stop the ongoing harm. I was forced into an avoidable medical episode because security objected to my lawful accommodation: working my service dog off‑leash so she could safely and effectively perform the medical tasks she is trained to do. My dog is fully qualified and consistently demonstrates stable, professional behavior in all environments; this is documented on my YouTube channel at youtube.com/@biblicaldogs Security also informed me of new restrictions on what items could enter the building. My everyday tools -- a pocket knife and Halt 2 -- were taken from me. I asked that these items be held so I could retrieve them after my appointment, because with my brain injury I did not have the cognitive bandwidth to return to my car and navigate back to the neurology building. That request was denied, and I permanently lost those tools. Following the incident, I experienced an autonomic dysfunction episode. My cognitive capacity was reduced to the point that I could not fully interpret my service dog's alerts, and I subsequently fell. A service dog team depends on the handler's ability to cooperate with the dog; that ability had been compromised by the earlier misconduct. She assisted me in recovering from the fall as trained, but I was two hours from home, alone, and a dog cannot drive. Despite my efforts to stabilize, my ability to safely drive myself home was impaired. I go to the hospital to improve my functioning, not to have it harmed. Because of the lawlessness and disregard for patient safety demonstrated by security, I filed ADA complaints at both the state and federal levels, notified Senator Tillis's office, the VA and my care has been rerouted to Wakefield.

This hospital serves awesome specialized professional care to Veterans in the area & other areas -…read moreIt's busy all the time - the parking lot is full most all the time especially during day time hours -.a parking deck across the street & behind the the VA - this location is across the street from the main Duke Hospital- & close by car & those who can walk to the Duke Medicine Circle where different clinics located. Also close to to eateries - across from an accommodation- & a few miles from I 85 - close by the Durham freeway- a prime location

Dental is absolutely negligible. I have been waiting 6 months to have a broken tooth removed and an…read moreimplant inserted. It has taken 6 months to been seen by a dentist!!!

Very convenient as the labs are right downstairs. I also really like the online Duke Health portal…read morethat allows me to view my lab results pretty much as soon as they come in as well as my vitals taken at time of visit (blood pressure, heart rate, temperature, etc). They post wait times for each provider on the white board. I see a PA, so my wait times average 10 minutes. Front desk staff are ok, not the most friendly. I personally like it a lot because it's convenient, I love the online portal, and my PA responds to e-mails (AWESOME!). Docking 1 star because the wait room environment is horrible & they really should put some hand sanitizer dispensers all around.

As a new patient trying to establish care with a Provider, I was so impressed with the…read moreprofessionalism, friendliness, and punctuality of the facility staff, and even more impressed with the care and attention I got from my provider! Oftentimes new patient appointments are long, with cumbersome check in processes, but that was absolutely not my experience. It was helpful that I could input most information online, so paperwork was minimal and I really felt like we got to have an efficient and effective appointment. Checkout was even smoother, AND I already scheduled my annual for next year--so convenient! Thanks for a great experience, Duke Family Medicine!