My whole family has gone to Village Family Care for years and all see different doctors. Hands…read moredown, we have always received quality care from all of the doctors and feel very grateful to have found an office where the whole family is happy. Lori Keravuori

Can't recommend them enough- I love everything about this practice from check in, to the ease of…read moreblood work, to the compassionate nursing staff to the doctors- especially Dr.Konopka! They are always punctual and very thorough and I've never felt rushed. I've been a patient for many years now and I'm grateful for them!!

I cannot, for the life of me, comprehend the bad reviews of this practice. My experience has been…read morevery good. I see the NP Cathy and she is awesome. She zoomed right in on my problem, and diagnosed me very quickly and accurately with hypothyroidism. Now I'm on the right meds and feeling so much better. I had been feeling "blah" for YEARS, and now I feel like my old self. We continue to work on several health issues, and I really feel like I'm working WITH her. She talk with you, not at you, and you really feel involved in your care. I appreciate that. I've had doctors in the past who just liked to lecture and made me feel insignificant, and I have no hesitation in "firing" doctors like that. Cathy is genuinely interested in helping her patients decide on the right solutions for them. The office staff and lab staff have been nothing but friendly, helpful, and professional. I'm always seen on time. I feel valued as a client and respected as a patient.

Horrible service. This used to be an amazing place to get personalized care and wellness. Our (my…read morehusband & me) NP of almost 8 years left and based on the factory it is now is any indication then I totally understand. She would listen and talk about what's best for us. Now all you get is basic text book condescending treatment. Dr. Schneider & the other women (sorry forgot name, it wasn't a pleasant enough to remember) know more about our health than we do and have no time to hear about how you feel and what's been working. They are textbook cover my ass policy & time billing driven. It's sad that the Duke name is represented by this level of care.

Can't say enough good thing about the practice. Very timely on appointments. The maximum wait time…read moreis less than 5 minutes. Friendly staff that makes you feel important. Dr. Harris takes his time to explain the course of action and never feel rushed. I moved an hour away, but well worth the drive to get quality medical care.

Easy to make appointments, great staff & gorgeous office…read more Dr. Petrash is amazing. Very knowledgeable, caring & understanding. I felt like I was talking to a close friend. I appreciate doctors that spend time with you versus getting you in & out the door. Love that they're a Duke Medicine facility.

I have been seeing Dr. Fera for more than a year and his knowledge is well beyond many other…read moremainstream doctors. I would highly recommend his practice. Diane Colyer

I have several complicated health care issues that I've had for over 10 years that many…read morepractitioners have no idea how to treat. How rare it is for a practitioner to spend more than 15 minutes digging into ones health issues. With a variety of different IV treatments I'm finally feeling healthier and we are getting to the route cause of my issues. Linda

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.

overall, except for one nurse who clearly disliked her job intensely, and told me that i received…read morecontinuous narcotics to knock me out for me awake surgery, the staff were terrific.(this was totally incorrect) housekeeping could improve as it seemed dirty to me in general areas. as for the nurse who gave me very wrong information, i awoke from surgery immediately and was clear headed and could speak snd stand unassisted immediately and clearly. it is unfortunate that this person undoes the good work of others.

It's odd to review a hospital but we've been here several times just this year. The first time was…read morefor outpatient surgery, and everything was efficient and professional. The second time was for a CT scan for my wife, and that was relatively quick, even though it was a very long distance from the front entrance. I guess there is a side entrance for outpatient services but nobody mentioned that to us. The third time was an ER visit for my wife. Upon checking in, they got her vitals but then it was several hours before we were called back. The PA who saw us was very professional, but it was odd to have so many different nurses and techs provide services from IV, to x-ray, to labs. They were professional, but again I'm not a fan of so much waiting around. Also, the treatment area was not private at all, basically hospital beds and chairs separated by curtains. We could hear the details of the patients all around us and I suppose they could hear us. More privacy would be appreciated.

Awesome, professional, polite, knowledgeable, respectful- I use Dr. Dressler. Highly recommend!!!!!!read more

THESE QUACKS ARE WACKED! STAY AWAY! I have a Masters of Health Sciences and have worked in the…read moreHealthcare Industry for 30 years and this is the worst practice I have ever encountered. You will receive many surprises, billing surprises when you come here and when you question, you are treated poorly and without any consideration. High turnover here and never see the same person twice. Save yourself some money and grief and go elsewhere. I will be filing a grievance against this ignorant and inept practice today with CMS and the AMA. Fraudulent Billing is a crime!

Today I had a visit with Dr kumani she's a very very good doctor. She listens to my concern she…read morecares and most of all she's very professional with me. The administrative staff Heather secret Veronica Madison Victoria and JD all were very professional kind and helpful to me today. Especially JD I had to give a sample for the lab and could not walk to the bathroom. JD was kind enough to go and get a wheelchair take me to the restroom so that I can get my sample waited outside and will be back to the waiting area. Veronica Madison and Victoria were all very professional kind and helpful to me and making sure that all my needs were met and that my visit went well. Both Heather and secret are examples of professional administrative staff they always are very professional and courteous when I'm there to check in for my appointment as well as scheduling my follow-up appointments. When I call in they are very professional on the phone as well. I would recommend this practice to anyone that needs their services.​

B and D East provides first class healthcare services for both clients and employees. From HR and…read morereception to Peers, QPs, and the onboarding process, there is a commitment to professionalism, communication, and quality for everyone. Most importantly, people come first. B and D will take care of you!