Luke was so great to work with and the service was perfect from the plan ing to the installation…read more The carpet we chose for the stairs in our house is such high quality materials and looks fantastic. We were happy with the value and will definitely use Carpets 46 for our next flooring project!

Great service and reasonable price! It was very easy to communicate with Luke and our bedroom…read morecarpet turned out perfect! Highly recommend them! They do service in Manhattan too

Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

While we have had good experiences with Doug's Rug before, our most recent installation has been…read morenothing but frustrating. The caret pad we specified and were quoted was replaced with a lower grade pad with a less comprehensive warranty. Within 3 months of installation the seams are showing and edges of the carpet that interface with other flooring are failing. We have called multiple times to have Doug's come out to inspect and repair. They do not return calls and when we do reach them they give vague promises to schedule a visit. Over 5 months later nothing. This is in stark contrast to the irritating persistence of the woman who runs the showroom , schedules and collects payment. In our opinion, she is unrelenting and irritating when collecting money during the deposit and installation, and unreachable when there is a problem. After multiple broken promises to fix the issues we've experienced, we recently visited the showroom in Flanders. The state of the store says everything. It is a catastrophe. Messy, unwelcoming and dirty with the woman mentioned before ensconced at a messy desk in the rear not even deigning to greet a customer walking through the front door, but rather staring with an irritated "why are you bothering me" look until we engaged her. Even the face to face promise made to fix remains broken a month later. No follow up, nothing At this time we recommend avoiding Doug's Rugs at all costs. This is a huge disappointment as we strive to support small local businesses whenever we have a choice.

We have used Dougs rugs for about the past 25 years for multiple jobs. Doug and Nancy are great…read more Very attentive and helpful. We always get good pricing and quick installation.

I was very impressed with Rene and his crew. i was having…read morenew flooring installed and the process was so efficient and the men professional. Everything from an estimate, selecting flooring and installing was on point. I'm very satisfied and will be using them again. highly recommend

Great people you deal with, fast service And half the…read morePrice of Empire...CANNOT RECOMMEND MORE.. The only choice..

Contractor recommended this store for our flooring. Prices…read moreare high. Salespeople don't know the product well enough to recommend or suggest what else we need in addition to the planks we ordered (i.e. underlayment, transition pieces, etc.) When I tried to return unused product, the guy working there said he didn't know how to process a return and that I would need to come back. I live 35 minutes away. If the staff doesn't know how to process a simple transaction, the question is either why are you even open, or why is he even employed? When I eventually got back to return my unnecessary items, they claimed that since I had a "special order", I couldn't return the item and second, since it was 29 days after I picked up the item, they wouldn't take back the item. The sales slip didn't indicate anything being a special order nor did it state the return policy. My hope it that Home Depot puts this dump out of business.

This is why it's always best to go with the local shops rather than the big chains. After 8 years,…read moresome new work on the house required about 10 pieces of hybrid flooring we bought over 8 years ago. One call to Hackettstown Flooring was all it took. Using my last name and phone number they pulled up my original order and located a case of the flooring within minutes. Due to time constraints, I needed the flooring soon and said I was willing to drive anywhere. Beth at HF arranged for me to pick it up at a facility in PA. No one was optimistic I could get that old flooring and yet 24 hours later, I had it! Beth-Thank you!! That was amazing service !! (Oh and the people in Pennsylvania; equally awesome!!).

Phenomenal store to buy Asian rugs. All handmade from Persia, Afghanistan, and India. Tremendous…read moreselection and good pricing. Owner Jafar Tabib has been in the rug business for over 50 years. His staff is helpful and knowledgeable. But Jafar will rush to help you himself. Also repairs and cleans carpet in shop in back of store.

We still have the Persian rugs we bought from PTK in 1987 when they were in Lawrenceville, NJ…read more These 34 year old rugs are still beautiful! I remember the owner telling me I would not regret the purchase and he was so right!!

We came in here about a month ago just to browse as we needed to furnish our home. We were greeted…read moreright away as we entered and ended up talking with Mark F. We told him our needs and he showed us around. He was not pushy, gave us our space and let us make our own decision, but always nearby for any questions. He was extremely helpful, patient, sharp and gave us great comfort with our purchases. We also had the pleasure of meeting Dan the manager, who was also great with us! We got all our deliveries within a timely manner. For the value, all our furniture has fit our needs. Will continue to purchase at this location! (only picture of one of the couches we bought with painting and area rug)

We went here today hoping to get beds delivered the day after tomorrow. Their system was down-which…read morehappens-but they told us to go home and they would call us back when the system came up. Which they did but then what they told us to do pushed out delivery out 6 days. After going back and for a few times and three different phone calls we just told them thanks for their time and ended up just ordering something on Amazon for $1400 less. It should not be that hard to order 1 dang mattress!

They are the best! You may pay a little extra, but it is so worth it. The carpets and rugs are…read morebeautiful and exciting! If you go to the Morristown NJ showroom, make sure to see Stacie in the fabric and wallpaper showroom to order amazing designs and patterns that you can be used in your projects.

We had a wonderful experience with J&S. Steven was our salesperson and he was very helpful and…read morepatient. He knew his stuff. He was not pushy at all and made excellent recommendations. We were lucky enough to get the work done just days after making the purchase. Kevin did the installation. We had a carpet runner put on 2 sets of stairs. He was a true artist and absolutely immaculate in his work. All of the patterns matched up perfectly on each step. We are so happy with the work and the price (we got 2 quotes and J&S was cheaper by $200). Thank you!