I have had amazing experiences at River Run Dental. I've seen several providers and all were top…read morenotch I dislocated my jaw a couple years ago and was not in a position to pay for any sort of surgery. The staff began calling as many surgeons in the area as they could in order to find one in my network and get a benefits verification for me beforehand. This is without me even asking!! They could sense my hesitation and jumped on it. Meanwhile, the dentist massaged my jaw for a good 10 minutes. She called one of her colleagues who's an oral surgeon and got his opinion and i was able to avoid surgery all together thanks to his diagnosis and my dentist's thorough massage. I am so used to begging for care and having to navigate medical situations without assistance. But here, it felt like all hands on were deck to get me care & coverage, and I didn't have to ask for anything. I cannot recommend them enough. This is how healthcare should be.

They seem to only have AI "answering the phone," and it's driving me insane. It's impossible to get…read morein contact with a real person to ask questions/get responses. I've been a patient for about 3 years, but I'm considering moving to a different dental office to receive better quality care and communication.

I just want to say that RVA dental care is the best dentist I've ever been to. This is my fourth…read moredentist in my lifetime and I'm obviously staying. Let's talk shop, let's get down to brass tacks, let's look at the facts: 1) you can't beat the location 2) everyone was incredibly nice and genuinely excited I was there. Little did they know the 5 star Leader of the Yelp Army, the Commandant of comments, The Yelp General walked in their front door. 3) each and every doctor had world class bedside manner. There was a gentleman next door that I'm pretty sure was having a tough time and Dr. Collie was VERY patient with him. 4) TWO. WORDS. hot towel... NEED I SAY MORE? What am I in First class to Dubai on British airways??? Mind blowing. Thank you RVA dental care, I really appreciate it the pearly whites and beautiful bicuspids.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Dr Davia is one of the best dentists out there. I've visited probably 4 other dentists prior to…read morehim, I've had a lot of dental work done prior to going here, and the experience I had was the best. I unfortunately had to move out-of-state, and he tried his best to help with my tooth problems before I had to move. He's knowledgeable, caring, and patient. He always tried to be conservative with the work he did on my teeth, focusing on the most important areas and didn't push expensive treatments on me that weren't 100% necessary. A lot of dentists I went to would 1.) look at my teeth and then decide on a plethora of things to do to them, without consulting me - and b) forget about the issues I had and/or not address them fully. Dr Davia always listened to my concerns and kept it simple, unless it was clear a more complex procedure was definitely needed. I wish I could give a bonus star for how painless the injections were (lots of dentists seem to rush this part and it causes a lot of pain and anxiety for me). Also the dental hygienist I saw, Kathleen, was so sweet and careful with my teeth. She was great at making me feel comfortable during my cleanings & always made me feel special.

I loved my visit at Dr. Davis's office. Booking an appointment was very easy. I did have to call…read moremy insurance company to confirm that this practice was apart of my network before booking an appointment. The office itself and the waiting room had a computer for kids to play games and was very clean. Kathleen my hygienist was amazing and very informative. My teeth felt amazing after she cleaned them. I really liked that she proceeded mouthwash and let me rinse in between sessions. Dr. Davia came in after my session was talked to me. He eased any worries I had about my teeth and let me know the next steps he wanted to do in my next appointment. I didn't feel like he was rushing with me . He was very genuine and kind. I was honestly very impressed with my service. The office isn't as fancy as your newer facilities or dental spa's. You can depend on the staff at Dr. Davia. He will not try to nickel and dime you for treatments or services.

I am probably one of the most anxious individuals when it comes to dental visits, but this time I…read morewas put at ease. The entire office (Linda, Mya, and of course Dr. Patel) are amongst the most professional and warm-sprited individuals you could ever meet. I'd recommend this location to all! Thank you for providing such stellar customer service and taking dental practice to the next pillar! Looking forward to finally continuing on my dental regimen with your team. :) Interesting thing is that I found out about this practice on yelp. Now, I hope to help others looking for this level of service!

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

The dental staff I rate 5 stars. The billing office I rate a 0. The billing office did not get…read morepre-approval for a procedure I had done. They billed the wrong procedure code for my son and his account was sent to collections. My daughter was not told that a dentist had gone out of network. All three of us had incorrect balances on our accounts. We have all decided not to return. M. Smith

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

Always a pleasant visit however, staff faield to verify insurance coverage twice. The procedure…read morecost me over a thousand dollars, which could have been avoided. An online of Key Highlights "Verifying insurance coverage beforehand. (not true)

I started going to the Glenside Dental after moving to a new place several…read moreyears ago. I continued to go there after I moved again later. The staff are pleasant and professional. They know how to process insurance and they handle appointments very well (for rescheduling calling the office works better than online communication). Except for a long wait at one time while another patient was brought in and processed (not repeated) and a dental mistake by a trainee that was promptly remedied by Dr Shan I have had no other problems with this dentist over a period of many years. Dr Shan doesn't push for unnecessary dental work and she routinely takes x-rays to make proper diagnosis. She always explains what she observes and what she recommends with me. Dr Shan may not be a smooth talker but she is a competent and honest dentist and that is what a patient primarily needs. I recently left town and have to find a new dentist but dental businesses that are run as well as Glenside are hard to come by. I expect to find it hard to replace Glenside Dental.

Dentist is clearly a pro. Has advanced training from a great Dental school. He doesn't try to sell…read moreunnecessary procedures. He seems to be a true patient advocate.

Outstanding! Care. Dr.Baum and Staff Kept my family and I in…read moreSuper Hygiene Health... I moved, and have certainly missed that quality of dentistry. Office experience was good,as well.

Very disappointed to say that when asked if they would donate 10 toothbrushes & toothpastes to…read morehomeless children for Christmas, they said they would not. Absolute greed right there! Shameful.

Dr. Brown and his whole team are absolutely one of the kind-the best! And also well deserved the…read morebest dental practice in Virginia! ( those winning awards are displayed in the waiting area) It has been a long time since I have encountered with such practice where customers are well taken care of and the doctor and the team do pay attention of what they do! Everyone devoted into this lovely practice. Little story of my case, live in northern Virginia and found out Dr. Brown via my coworker, decided to give it a try and drove almost two hours to Richmond to have my my veneers done. After the first visit-initial consultation, I knew I am in a good hand who cares his patient. Dr. Brown not only gave me the options of veneers but also suggested using bonding(a much cheaper alternative). He also showed me the material and how my teeth will look like after getting all done. The office assistance Chelsea who is very friendly and most importantly very clear minded in her field of coordinating with patients need! I have to file with my insurance company and request several docs, Chelsea accommodated with my needs and arranged all in a timely manner! And the dental assistance Erica and Tracy(hope that is correct name)were both great and explained the procedure thoroughly to me during the whole process. I have the picture of my teeth after treatment and got my smile back on! Again, highly recommend this place! And I will bring my mom for her teeth consultation later on as well!

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

So I gave this business a five star review even tho parts of my visit were kinda unpleasant.... but…read more The overall experience was good, and I'll make this my new home for dental work- however, I hate getting dental work, tbh- and wasn't prepared for what I was going to hear during my cleaning. There was a hygienist and she had long dark brown hair and honestly she MADE my experience so incredibly amazing. I can't remember her name for the life of me but she was awesome!!! I would go back alone for her alone. She was super personable and made me feel relaxed. She deserves a raise, honestly. LOL! The front desk manager was also incredibly sweet. I will go back just because those two made my experience amazing. The establishment itself is beautiful and clean. Dr. Stafford is also super nice and makes you feel like family.

Very poorly managed dental practice. Frequently understaffed and appointments run extremely behind…read more I was presented with unnecessary services by a dentist who wasn't supposed to be operating independently but was anyway due to staffing. Overall multiple horrible experiences here.