I called them about a drain back up Corey and his crew showed up and found the issue and had it…read moredone in a short amount of time. VERY professional and respectful of our home they clean up very well behind themselves. I would recommend this company to anyone!

From the owner: Bedrock Plumbing is the premier plumbing company in Hopkins, MN. Call our plumbers about water…read moreheaters, boilers, emergencies and more!

Wonderful experience. In January 2024 (delayed review I know) our hot water heater was leaking and…read morespraying all over so we had to turn the main water off. Mike came out within a half hour of me calling and fixed it. He replaced the line that was leaking, but instead of just putting it back how it was (in an awkward position that possibly caused the leak to start with), he fixed the pipes so the water line would fit better. Also, when he arrived he was prepared with inside shoes and took his shoes off without me having to ask (some might not care about that, but it matters to me and shows courtesy) :) Overall we are extremely satisfied with the work and friendly, professional service.

Service went smoothly. Arrangements were easy. Communication was good Work was done well.read more

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

tried to sell 16k drain line replacement then they got the price down to 4k after my lack of…read moreinterest..... long story short i spend 200 a year for maintenance

We have used Mark's Plumbing many times on our 1950's house and they continue to be super…read moreresponsive- we can usually get a same day appointment, and they do a great job. They don't up charge and they're always honest and nice people. We always recommend them to our neighbors, family, and friends.

I've used them for several repairs. Above and beyond my expectations!…read more Mark and crew are excellent! Highly recommended!

Loch Monster came out and did a bathroom remodel for me, and also installed new spigot and updated…read moremy kitchen plumbing. I'm very happy with the pricing, responsiveness, and quality of work!

We had an absolutely great experience with Loch Monster. Mom needed her kitchen sink, faucet, and…read moregarbage disposal installed along with needing plumbing prepped for her new dishwasher. I needed new bathroom P traps and a new kitchen faucet. We were so lucky that Jack was available. He went above and beyond to make sure everything was taken care of, including creatively problem solving some very old plumbing. He was prompt, thorough, and very tidy. We absolutely recommend him and would use him again in a heartbeat. Excellent value and work.

I am incredibly pleased with the service from John's. Francisco came on a Friday afternoon to…read moreunclog our sewer drain and he saved our day! The job was done in a couple hours. Thank you for the great service!

Couldn't be more pleased with the service from John's! Had a backed up sewer drain on a Sunday…read moreafternoon and they were on it in about an hour after calling! Service could not have been more professional and Francisco did an incredible job! Thank you for the tremendous service and we will definitely spread the word!

I would totally recommend!! Again and again. They give u an…read moreestimate/quote upfront not"we have to wait until we see the job !! Efficient, speedy , great work!!

I had a toilet that was leaking and Isaac came at the time we had agreed on. He diagnosed the…read moreproblem which was that the flooring around the toilet is too thick so 2 wax seals are needed. He also insisted on replacing the toilet valve which had always worked before. He stayed quite a while making sure the leak was gone. Overall he did a fine job but it was very expensive (nearly $500) for what amounted to a wax seal and valve. He did leave wax ring crumbs on the floor for me to clean. He charged a trip charge of $60 which was not in his quote and this added to the sticker shock. I would be happy to hire Isaac again but I just can't afford the cost.

Erik Nelson Plumbing was the first time we had someone work on our house. We bought our house in…read more2022, and before we could move in, there were a few things we needed to get fixed in our bathroom. We needed to reset our toilet, unclog our shower drain, and fix some pipes under the floor. They were in and out in one day and left our bathroom clean. They were extremely responsive and came quickly. They also were extremely communicative, letting us know what was going on with our house, what they needed to fix in the bathroom, and how much everything cost. They also gave us some recommendations on next steps. I would recommend this business for anyone with small to medium sized job.

Competent, fast, excellent work, easy communication. Maybe not the lowest price, but worth it.read more

Judging from the fixed pricing I've seen on other plumbers' websites, John just saved me about five…read morehundred bucks by repairing something that I believe anyone else would have replaced. I got a smaller bill than expected and we both kept stuff out of the landfill! -Kathryn

Our basement sump pump went out recently, so I called John Anderson to come out and evaluate it…read more After checking out the area in and around the sump pump, he replaced the broken sump pump and then showed me why it had stopped working. The previous home owners had taken a few shortcuts in the sump pump and bucket installation process. John pointed out what the proper equipment should have been and detailed two long term solutions for us. I was happy to know that John's options were NOT short term fixes at the lowest possible price. I would recommend John Anderson for his outstanding plumbing work and his straight-forward approach to high customer satisfaction. Our minds are now at ease!