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    Recommended Reviews - DuctGurus

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    HB McClure/HB Home Service Team

    HB McClure/HB Home Service Team

    (63 reviews)

    If you want robbed for using their plumbing services, H.B. McClure is for you. i had my home…read moreserviced 2 weeks ago, the bathrtub needed a new faucet - average price $150. The faucet was learking. The serviceman was there a total of 3 hours. They charged me $2100 for 3 hours of work! How can they justify $700 for an hourly rate? I just acquired a lawyer at $425 an hour. I have been a member for 25 years. I will never call them for their services again. This is totally ridiciulous for having a faucet put into a bathtub and 3 hours of work. This was not on the weekend not was it at night or a holiday. What plumbing service also chages $700 an hour? This is unacceptable and do not use H.B. Mcclure. I will not ever call them back and I will post this on every social media platform.

    Awful tech and absolutely terrible customer service!!! And unless you house looks like something…read moreout of House Beautiful and smells like Spic and Span don't let the tech initials of S. S. into your house. He did nothing but complain about the cat smell from the second he came in the door. My house does nit smell. I just had another of their techs in my house a week before and he managed to stand in that same room and talk for 15 minutes. I also had 2 other people in there and no smell. Anyway I suggested since he thought it smelled so bad to just leave and I would reschedule with some other tech. Nope he decided to stay. So I sprayed to get rid of the smell that wasn't there to start with. He went back to the office and told them he was violently ill after he left due to the conditions and smell. So they told me they cancelled my service contract!!! Wait. WHAT? Because of this techs B S. I said send someone out to check out the basement and see he gave them BS. Nope won't do that. But we'll cancel your contract and refuse service. My opinion. Jerk move! All based on 1 persons perspective. Don't bother to talk to any other service techs that have been there from their company. Why waste your time getting the truth. I have used this company for over 20 years. Moving on to a company that cares about their customers and cares about the truth. ​

    HL Bowman Inc - Before just a bunch of spaghetti

    HL Bowman Inc

    (86 reviews)

    Josh arrived to service our AC System prepping it for the spring and summer months…read more.. He found a few age related issues and made recommendations for repair... He took care of all issues in a timely manner... The service did not cost me an arm and a leg... Most impressive... HL Bowman has worked on our system in past and their efforts have kept our AC/Heating system going; thus avoiding any major problems... I HIGHLY RECOMMEND HL Bowman for AC/Heating Systems maintenance and/or repairs...

    *AVOID THIS COMPANY:…read more We had an extremely disappointing and concerning experience with H L Bowman and strongly caution others before using this company. In 2019, we hired them to replace an outdoor spigot/hose bib and copper plumbing, which cost $309. That installation ultimately failed within a few years due to what a technician on a recent visit confirmed was an improper initial installation. Fast forward to our recent service call: a technician came out, diagnosed the issue, and quoted us over $700 to replace a simple hose bib with no additional parts required. After questioning the price, they "discounted" it to $600. Feeling uneasy about the pricing, we asked them to stop the work so we could get a second opinion. Only then did the technician suddenly offer to honor the original 2019 price of $309--raising serious questions about where these pricing numbers were coming from and how such a drastic "discount" could be offered on the spot. Beyond pricing concerns, we were also uncomfortable with multiple invasive practices. The technician entered our home to test water without clear prior explanation, left a sink filled with water that did not properly drain afterward, and requested access to our furnace and AC unit under the claim of a promotional "discount" tied to central air--despite those systems having nothing to do with the service we requested. They then took photos of serial numbers and other items in our home without our clear understanding or consent, which felt like a violation of privacy. To make matters worse, the invoice provided was extremely vague with no breakdown of labor or materials, making it impossible to understand what we were actually being charged for. We also discovered we were apparently signed up for a $12.00 "membership" program that we never agreed to. Overall, this experience felt disorganized, opaque, and uncomfortable from start to finish. Between questionable pricing practices, lack of transparency, and unnecessary access to areas of our home unrelated to the repair, we absolutely cannot recommend this company and advise others to avoid at all costs.

    UGI Heating Cooling & Plumbing

    UGI Heating Cooling & Plumbing

    (5 reviews)

    In 2020, I contacted UGI about installing gas service. I had previously reached out to them and…read morethe cost would have been $800. This time, the line was free as long as gas appliances were hooked up within a certain time frame. We had two huge oil tanks in the basement and the oil furnace was large; all of these were removed. The estimator was fabulous and described how all the work would be done and how long it would take. The installation went pretty well but for some reason, the crew put the meter directly in front of the our driveway water spigot. The estimator came back the day of the installation and seemed as perplexed as me so he got a pipe wrench and removed the meter and reversed its position to effectively move it about a foot. The fellas who came to the house to remove the old furnace and replace it were incredible. It happened to be one of the hottest days of the year and I was working from home and didn't like the idea of being without air conditioning while they replaced the furnace. No worries: from the time they began work, at 8am, until the new furnace was installed and the air conditioning was working, was less than two hours. I was hugely impressed that those gigantic oil tanks were removed up the interior steps and out the kitchen door. They were even larger in appearance in the driveway than they looked in the basement and I am grateful to have them gone. Anyway, things went well. The estimator came back to check on the progress throughout the day of installation and came back afterward to make a small adjustment at my request. Oddly, the condensate pump on the furnace stopped working while we were away on vacation so we came home to a sweltering house. I called UGI and within an hour, a technician came, diagnosed the problem, and replaced the pump. Switching from oil to a high-efficiency, multi-speed gas furnace has been the most-sound investment in the house. The new furnace works reliably, quietly, efficiently, and provides more comfort than the older one -- which was still in great condition -- I just wanted to switch.

    A big shout out and thank you to UGI. Robert the initial tech, Andrew, Denis, Trevor, Brian and…read moreRobert the manager all worked together as a team. Thank you for taking care of business and getting our problem resolved...... thank you for not trying to sell us more than we needed.....thank you for being consistent in your communication... You made it happen together. Job well done.

    DuctGurus - airductcleaning - Updated May 2026

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