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    1 year ago

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    Pride Mechanical Heating & Cooling

    Pride Mechanical Heating & Cooling

    (66 reviews)

    I am try Pride Mechanical Heating and A/C this year for my maintenance services…read more The staff for setting up my appointment was extremely considerate and helpful. A very pleasant experience and customer service driven. This is a Local Family business that hasn't forgotten the meaning of customer service and Communication! The technician, Travis, went beyond my expectations and took his time explaining everything along with providing Outstanding services and communication. I will definitely be asking for his assistance in the summer visit. So far I must say that this company has been an unexpected surprise and welcome Company to my needs. I would Highly recommend them to anyone looking for a customer friendly company. I use to have Norfolk Air Air but found they have gone away from customer service, listening and Communicating to the customers. (Service Manager needs to be re-trained. Now service technicians are about what can they sell or push on the consumer . I was a 14 year customer. 1st Choice should be Pride Mechanical!

    I chose this business based on their Yelp reviews, which are almost improbably high. I crossed my…read morefingers and hoped for the best, and I have to say, those reviews were 100% earned. I have an aged a/c that is limping along. Not once did anyone jump to selling me a new one. They determined I had radically low Freon (for which they undercharged me based on an estimate that had been a tad low.) They used a leak kit (something involving dye that glows under a black light?) to help identify the leak in future if that should turn out to have been the problem. It indeed was the problem. When I called a few weeks later to report that my a/c wasn't doing much cooling, I was put on the schedule for two days later (there was rain or it would've been the next day.) The leak was identified thanks to their foresight, repaired, and for that service I was charged a grand total of just over $80. I would recommend this business to anyone. Also, it's always a pleasure calling and talking to the scheduler. She's a delight.

    Duct Doctors - airductcleaning - Updated June 2026

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