My wife hired these guys to come and clean our ducts. So today they come out and are two nice guys,…read morevery nice and professional. As far as I can tell they did a good job (not really able to tell if they didn't though). The reason I am giving them two stars is because they did what I hate. First, they tried to up sell me $450 worth of "disinfectant for the ducts that I really needed". I quickly said no thank you. At which point they immediately dropped the price in half. So essentially here is how I see this. We called you and asked you how much to come clean our ducts. You said $220. Then you get here and you inform me that to "really get them clean" it's gonna be an extra $450. This is deception and it's wrong. But then when I say no, you immediately drop the price by $225. So what that tells me is that your business is not based on offering a good product at a fair price. You are just trying to take as much of my money as you possibly can. Again, the guys that came to the house were nice and professional. It's clear that they were just pushing the products their management makes them push in the fashion they are instructed to do it. This however leads me to believe there is an entire culture of ripping off their customers. Consider yourself warned if you hire them to come clean your ducts. FYI: No I did not get even the 1/2 price "disinfectant". Update: 12/29/13: After being contacted by AAA WIcks owner and being accused of this being a fake review I provided proof that this was in fact his company. I'll upload the photo of the sticker they left on our ducts so you all know it was truly AAA Wicks that provided our service.

During my initial phone call to schedule service, I talked at length about the service I wanted,…read moreand I made it very clear that I wanted a "Roto-Brush" air duct cleaning cleaning. I had just purchased the home and wanted to get a great baseline for all of the maintenance and cleaning of it. The previous owner had a dog with a thick coat.. I wanted all of the nooks and crannies of the vents physically touched and cleaned. I was quoted prices for both "Air-Whip" and "Roto-Brush" services, both were average prices for the respective service, and we scheduled an appointment for "Roto-Brush". The guys showed up early for the appointment, which was nice. While they were performing the service, I realized they were using the "air-whip" method, not the "roto-brush". Also, as we had painted most of the house, many of the returns and vent covers were already off. They did not remove the ones that were still installed, and just kind of blew into the vents with their air. Near the end of the service, they took my air filter and pointed at stuff they blew out of the ducts, and identified some of it as "mold" based on the color of the dirt. It wasn't mold.. it was soot, and I declined their expensive up-sell attempt to rectify my "mold" situation. I kept watching, waiting for the roto-brush to make it's appearance. It never did. When they proclaimed they were finished and presented me the bill for the service, the price was that of the quoted Roto-Brush service. I asked about why they used the air-whip and they were adamant (borderline defensive) that they never do roto-brush, and that the air-whip was just as good. I personally disagree that no-contact cleaning is just as good as a cleaning where surfaces are contacted with something other than fast-moving air. Looking at the statement, I saw that the billing code for the cleaning was "RB1"... I said, "hmmm.. I wonder what that RB stands for... probably roto brush?" to which he said, "yeah, probably". I ended up having to call the office. I talked to the same guy who had scheduled me a few days earlier and recapped our previous conversation. Once I had him on the same page, I informed him what happened, and he seemed at a loss. I ended up putting the service tech on the phone with him (my personal cell phone), and the service tech took it into the other room. I could still hear both of them, and an argument took place between them. After the call, the service tech amended the price to the "air-whip" price, which was quite a bit less than what they had just tried to charge me. I paid, they left. As they were leaving, the techs were audibly grumbling between themselves about how they made less money. I felt they could have at least waited till they were out of ear shot before complaining that they were not successful in separating me from more of my money they they deserved to. My opinion, based on what I saw and heard during the visit, is that they had been doing this racket for a while, doing less service than the office sold, and convincing unsuspecting customers that they got the service they paid for. In this case, I knew the difference and had the gumption to stand up for myself and make sure I paid for what I got. With air duct cleaning, and any time you pay someone to perform ANY service for you, please make sure you educate yourself as to what to expect and how to identify what they are doing. Had I not known better, I would have gotten ripped off. Even if the billing/work issue had not happened, I'd still rate the quality of their duct cleaning a 2/5, based on the quality of work performed alone. Duct cleaning companies are plentiful,.. do your research, as your friends and neighbors, and choose one that will take care of you and make a long-term customer out of you, not a company that seems to just want to shake you down and move onto the next job. I would have loved for them to have taken better care for me, as next year, I will be starting my hunt for another company all over again.

Shortly after moving into a new construction home, we noticed a super gross smell in my son's room…read moreand deduced that it had to be a rotting something in the air vents. After calling multiple other duct cleaning companies who declined the job for multiple reasons, I was grateful that Tony and Nicole were open to the challenge. Tony thoroughly walked me through the process and what I could expect. Because of the situation, he managed to squeeze us into their busy schedule. They were fast and efficient with the job and included cleaning of extra vents in the room "just in case". They offered the additional vents complimentary, but I was so pleased with their service that I was happy to pay. We are so grateful that the odor is gone and we can move on to enjoy our new house!

So glad I called Duct cleaning Twin cities. Dave , who is…read moreone of the owners and one of his employees came today, we're right on time, did a great job, educated me on a Few things and they did a great job of cleaning up after themselves. MY HOME FEELS AND SMELLS MUCH CLEANER! HIGHLY RECOMMENDED.

Excellent service, friendly and competent. On time and do a great job…read more They went out of their way to be neat and clean up afterwards.

I guess we got in the spring cleaning mode a little early this year... makes sense with these…read moreawesome temps. If you are thinking about having your air ducts and dryer vents cleaned I'd recommend Derek at Duct King. We had him here last week and can tell a difference in our air quality already. He didn't have a tall enough ladder with him for our dryer vents, but he followed up and is here now doing those. I had 4 quotes. He was by far the best price (beat some by $1,300), but I had a fear of "you get what you pay for". Totally NOT the case with Derek. He was on time, clean and really cool. We are very happy with the results.

I called Eco and Green Air Duct Solutions, I asked to schedule an appointment for the next day,…read morethey agreed and came on time! I was so surprised of the kindness of the tech called Adam, he shared his knowledge with me and explained me how the system works. He cleaned all the vents I had after construction disaster that I had in my place. Thank you!! Definitely gonna call you again.

In this day of age where every company is trying to nickel and dime you to death for any and all…read moreservices, Tom is the complete opposite of that. He has always been upfront about his price (very reasonable compared to big advertisement companies). He never tries to up-sell you as everything is already baked into the quote he shares, which again is almost half compared to others that we got quotes from. Regarding the work itself, he is very professional, detailed and thorough! The scheduling process with him has always been a breeze. We have used his services twice now and both the times we were pleased with the results and recommend his services to all of our friends and family.

After looking at reviews on Yelp, I had sent a request for a quote via the indoor air specialists…read morewebsite. Tom called me the next day. I had initially just wanted the dryer ducts cleaned, but after hearing that they were running a special on the whole house venting and free dryer duct cleaning for $130. Since I had no idea when the last time the ducts were cleaned and it would have been about $70 for just the dryer duct, it sounded like a good deal to me. Tom came out a couple of days later and was even early. He and his son were very professional and friendly. I thought they did a good job and I would use them again as well as recommend them to others.

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Our dishwasher leaked onto the kitchen floor. The plumber recommended we call this firm. They came…read morepromptly, started 2 dehumidifiers and fans the same day. They came back the next day and did a more thorough job. When they recommended dismantling the entire island in the kitchen I was reluctant--expressed my worry that we would end up buying a whole new kitchen if we did that. I was reassured that everything would be restored to original condition. The removal process was done with little concern for preserving what was there. The plumbing pipes to the sink went through sheetrock and the back of the cabinet. First they cut the pipes then destroyed the cabinet back and sheetrock--so a plumber needed to be included in putting it back together--totally unnecessary wanton destruction. Small hardware pieces in the Ikea cabinet were discarded--Ikea would send those free if they still made them, but they don't make them any more. Found something sort of similar on ebay. Top pieces in both cabinets were broken for no good reason. A bespoke nut on the kitchen faucet was lost so that a new kitchen faucet was needed. Various trim was broken. There are lots of companies doing water damage repair--check yelp for recommendations!

Trevor Thompson did a great job! He cleaned our vents, ducts and even ran a sanitation device to…read morehelp clear the air!!! He was super nice!! Would definitely have them come out again!

I called Rt's Air Duct & Furnace Cleaning and they were able to come out the next day, they'd had…read moreanother job postpone and were available. Rich and his son were friendly, professional, and on time! Rich explained everything that they'd be doing over the phone and again in person and gave me an upfront price. They used a large vacuum in the basement next to the furnace and a truck mounted air compressor to blow all the crud back to the mainline where they used another tool that banged around a bit and moved everything to their vacuum. Rich also cleaned the furnace. It took a little over an hour and Rich suggested blowing out the vent line on our furnace. I'm glad he did! It was full of debris from some work that had been done on our chimney by the previous owner. When they were done they showed me the before and after pictures and all the stuff that they had collected. I have a dog, as did the previous owner, and the ducts were filthy. They also sanitized the ducts at no extra charge. I will definitely have Rt's out to our house again in the future.

Thoughtfully cleaned my apartment for move-out, including thorough carpet care and fantastic…read moreattention to detail in the bathroom and fridge. Unfortunately did not clean my oven although I did request it. Nevertheless, I would book again.