I wish I switched 6months ago,but lost info on Mercury no.had to pay old ins due.happy I finally…read moregot Mercury ins now. im not paying middle man agent who said they were not.went from 13 to 40$ per 6months over a few yrs,for paperwork. im saving 51-61$ a year.Maria was so friendly &made it easy. it didnt take as long. it went smoothly.

AMAZING team, extremely helpful and honest. I always feel taken care of and have all my questions…read moreanswered! They always make sure I'm paying the best price and if I'm confused about anything they help me out.

I was having trouble because CoveredCA was having technical difficulties. Ms. Melanie from Wizman…read moreInsurance was beyond helpful, patiently and kindly answering every single question I had and helping me to resolve my issue! She also has a very kind voice! Thank you Ms. Melanie and Wizman Insurance for making such a usually stressful and daunting task so easy and understandable!

I've been a State Farm customer for almost 20 years now. I never chose this particular agent but…read moresince my last agent retired, I was offloaded to this agency. This has to be the most incompetent office in the State Farm family. Last month, I canceled an old Honda that we gave away. Low and behold, a month later it turns out they canceled my new

Great service, fast, respectful and reliable! Carlos is super fast, accommodating, informative and…read morehelpful

I needed to change information on my car registration and didn't want to wait in long lines at the…read moreDMV. I went to Saturn, they took care of everything on the spot and I got my revised registration and tags immediately. It was super efficient. I won't go to the DMV ever again!

This place is dishonest. Avoid this place. My wife and I were customers for over 5 years. My wife…read morewas removing a car from our policy which contains two cars. When my wife spoke to Sarahi, she quoted my wife an amount larger than what we are currently paying with both cars in the policy. My wife then found a much cheaper policy through a different company. So my wife decided to email Sarahi and let her know we where no longer interested in the policy. Well Sarahi did not care, and charged us for a policy we did not agree to purchase.

John is the BEST! I've always had AllState insurance and never bothered to change it up but always…read morewondered if there are better rates elsewhere. I was able send John my current policies and he got back to me quickly with matching policies and price differences. He reviewed my policies for FREE and explained them in details and gave me a piece of mind regarding my coverage. At the end of the day, the saving was not enough to go through the hassle so he recommended that I do not switch. I love how honest and genuine he is, so I went back for my life insurance policy. John was extremely patient and explained every detail regarding life insurances, from term vs permanent, return of premium, to rate levels, etc. He was able to direct me to what I needed and got me the best rate possible! When I signed the policy, he went through it in detail and explained to me what the different riders are (disability, ROP, etc) and was really thorough and made sure that I was comfortable with everything. When I compared my policy with a friend, I found out that I'm paying 30% less than her with 4 times the insured amount!!! I learned so much from John regarding insurance and I'm very happy that I'm properly insured. Thank you!!!

John is pretty awesome! Very knowledgeable and walked me through the process with my insurance. I…read moreappreciated everything he's done and you won't be disappointed! Thanks John!!!

We finally got our truck fleet insured at an incredible price! Celeste was so helpful throughout…read morethe process. She worked around our schedule to make sure we speak during our down time and got us great pricing. I recommend them to everyone!!!!

Went in for Insurance assistance, got all my information and was told they will get a quote next…read moreday it's been more than a week and I have not received a call after I've been calling many times sure they don't want a client for their businesses.

I would give this business establishment no star if I can!…read more They would constantly send you request letters for documents and changes to existing insurance policy wordings. First request, second request, third request, final request. I would respond to each and everyone of those requests either by calling ITS Account Manager Mr. M P (This guy NEVER returns phone calls), or by talking to a different Mr. M or by faxing information or by asking my insurance agent to contact them directly. My agent would get in touch with them and send them documents needed. At one point I had to call the loan company that contracted ITS to collect insurance information from me just to find out what exactly it is they need DUE TO VERY POOR COMMUNICATION WITH ITS!!! I feel bad for all the people that know very little about insurance policies like myself who has a very hard time communicating with people who ignore and neglect phone calls.

I have a two SBA loans with a lender from San Diego that uses this company for tracking insurance…read more My interaction with this company has been mostly positive and their support staff actually discovered insufficiencies in our insurance policies that our insurance agent never caught. Really! I've called their support line and received answers that helped resolve my insurance issues. One thing I appreciate is the reminders they send when my policies are coming up on renewal. My insurance agent sometimes doesn't reach out until 5 days before it actually expires to confirm the renewal rates. I don't like insurance, I think it's too complicated and don't like being involved....so I requested that they include my agent on all of their notices and this worked best because my agent just works directly with them.

Worst experience ever.... AVOID AT ALL COSTS…read moreMaybe its State Farm or maybe the incompetence of this agent but overall I had a HORRIBLE exp with State Farm. I recently purchased a new car and was looking for reliable and affordable insurance. This is my first big purchase so I wanted to go with a top insurance broker to ensure that my baby will be taken care of if anything ever happened to her. I've been with Geico for 4 years now and they are a bit steep but I LOVE their customer service and their effectiveness so obvi I was looking for a company with similar competency. SO I am a very efficient person so weeks before I purchased the car I shopped around at different brokers. When I got to State Farm the online quote was $170 a month. I wasn't thrilled about it and an agent called me to go over the quote. I provided more information about myself and from there they re-did my quote and got it down to $119.43 a month which was UNBELIEVABLY amazing so I followed up with the agent and let them know that quote would work for me. So thinking I had the price locked I went forward with the purchase of my car. Saturdays they aren't open and you cant reach any alternative customer service rep. Which is bizarre I was on hold for 30 mins and no response. Geico is NEVER busy. Their are reps available 24/7 so I was already suspicious about this company. Fast forward to Monday after I purchased the car. I called the office again, and spoke with a rep about my quote and how i wanted to move forward with the policy. She was friendly enough and helped me out. She got all my info as far as vehicle vin and my cc info, but then she tells me about some Renter Insurance that if i get I can pay just $1 more a month and be fully covered. Im not thrilled and she convinces me to go through with it. So whatever 120 and some change not a big deal right! So then after like 2 hrs she sends me an email and says that the Renter Insurance will be $10 extra bucks a month and that my total will be $129 or I can opt out the insurance and pay $132 for my premium coverage -_- At this point I am ANNOYED. LIKE the fuck is up with the every elevating numbers. I'm not even a customer and your already pulling shit out of nowhere and tryna play me. Like seriously I was annoyed. Although it was an extra $10 from the quote I was more upset about the devious bait and switch move they pulled. Don't entice me with a low ball number then fuck me in the ass for $120 more a year. On principle alone I decided to take my ass to Geico who has NEVER misquoted me or tried to dollar fuck me in the end. I talked to Rosemarie about it but all she had was some half hearted apology and didn't really empathize with my frustration. Overall I would never mess with SF. I was able to get Geico to competitively match the price which was amazing so know I am getting great service and no deceit from a reliable agency. STAY AWAY!

During the Covid Pandemic This is the only Insurance Agency that is open 24/7. For the past 11 yrs…read morehas an excellent service in Los Angeles County