Let me correct you it wasn't two years ago it was last April 2025 and I have not every enjoyed my…read moresounds because of the cheap speakers that was glued together and I have pictures if anyone wants to see them ,you need to hire people with experiences and not theses people who don't have a clue because you ain't the one working on cars.

Anthony immediately booked me for the next morning and I was in and out in no time! Very…read moreprofessional job at a very reasonable rate. What's not to love?!

I am very grateful to the personnel there who were courteous, and respectful to me regarding my…read moredesire to have my Sony XAV-3200 navigation and stereo receiver repaired, one of the least expensive systems they sell. the fact i am ex-military service member, or not, was irrelevant. I sincerely commend the personnel, and company, as a whole, for their desire to satisfy me, in general, and,I believe, any returning customer.

I had multiple problems with my purchase at this store. I bought a new stereo for my transit…read moreconnect van. First I was told that they could probably use my existing back up camera. Then I got a call saying they could not use it and purchasing one was add another $300 to my bill. I was told I would get a camera that was integrated into a license plate frame, which sounded good. When I picked up the van they had put a regular back up camera where my old one was. They thought it would be better there, but never called to check with me. A couple of days after I got the van back I took a road trip, only to find that the microphone didn't work and so I could not make any hands free calls. Then the stereo started flipping back to the home screen from the car play screen. This was a real problem when I was navigating in an unfamiliar city. When I got home I took it in. They fixed the microphone which had not been properly hooked up. They told me that there was a software problem that Alpine was working on. Apparently another Cartunes store knew about the problem, but never shared the news. They said that the radio worked fine when hooked up by USB, except no one told me that there was a USB hook up. It was in my glove box, so I never saw it. I sent an email to the company and got a fast response from the owner. After some back and forth I decided to have a different stereo put in. I asked if there was another place to put the USB. There was, and I have to wonder why no one discussed this with me at the start. The other option required a $40 part. I said that given all of the problems I had experienced I felt that I should not have to spend any more money. They disagreed and I had to pay. Penny wise and pound foolish. I would not go to any Cartunes store. Ever.

I bought my remote starter from them in 2013 and I've had 2 issues with it since. The first issue…read moremy main remote for the starter stopped working, they are very informative and told me about the things that could be wrong and what's covered by manufacture vs what I would have to pay for. I ended up needing a new key fob and they switched it out and programmed it with ease. The second issue my remote starter begin to act the same but just needed to be reprogrammed. I only had,to pay $35 both times for a half an hour of investigation since my key fob did odd things. I took a star off because they don't take appointments, everyone is first come first serve. With both services I need I was there close to an hour. The wait didn't deter me and I'll be back with my new car, the customer service is good and prices are lower than others without selling extras.

I brought a Ford Fusion here from word of mouth and I regret it. I picked a costly ceramic tint…read morefilm which came with warranty. While within the warranty period, 2 of 5 windows started bubbling really bad so I dug up the warranty receipt to claim a warranty repair. I brought the car back and pointed out the windows with bubbles, but also the ones that still had an outstanding tint. Guy started giving me the run around. Something about their billing system being new and they can't find me. He told me I needed more proof on top of the warranty receipt, oh and by the way it would cost extra to remove the bubbling tint, a lot extra...I kindly left and didn't go back.

Took my 09 jeep wrangler for a re-gear as jeepers know this is technical work that requires an…read moreexperienced shop for a complete satisfied job. I had a idea which gear ratio I wanted and the owner helped me confirm that decision using Mopar charts, I felt much more confident with the install after that discussion. The owner then broke down the cost, labor involved and post care after install. Its been 2 weeks since install, I have followed the break in period per the owner, checked for diff and axle leaks all good, re-gear is tight no backlash or wining and Mopar chart per tach reading is spot on I cant be happier. To the owner and front desk I say thank you for your professionalism especially during covid struggles it was a job well done and to other downriver jeepers this is a business you can be confident in getting the job done right,, BRAVO !!!

This place sucks. Their quality of work is shut. They did some mods on my Jeep and scratched it up.read more

Hands down the best place to go. Excellent custom service. Very knowledgeable staff. Clean and…read moreprofessional installation! We will be back!!

Had my front and 2 side windows tinted, very professional, took very good care of me and my car…read more great quality and service

Love this guy, delivered what he promised. went to another shop to have my car radio replaced…read more they wanted over a grand to do it, who has that kind of money? tried dami's and he found me the right part and installed it in under half an hour and at a third of the original quote! I can't say enough about how great his customer service was, if you need an upgrade or just a simple radio like me check this guy out,

I just went and got a remote starter put on my 2012 chevy impala he was nice and fast great…read morework!!!!!!

I brought my BMW here to have ambient lighting installed. It is located on the cirner of Washtenaw…read moreand Carpenter. They got my car right in. It took 6 hours to do. They stated 4 hours as the estimate and charged me for that. They showed me how it works and ir looks great. I will come back to have other stuff done in the future.

Amazing service! I got Apple Carplay installed in my car, it was finished in under a few hours for…read morea reasonable price. Great customer service -- very kind and patient, and helped walk me through my new audio system. Would highly recommend!

I had an apple car play stereo installed in my 2015 F150. Ron was my salesman…read more He was very knowledgeable and helpful. Im very happy with the overall Experience and i highly recommend Traffic jams.

They are not for me, There is a weird territorial parking…read morewar going on over there. The audio place recoated the parking, covering the normal parking lines, and claimed the parking from the other businesses. They put up signs and threaten to tow people standing not parking. Now instead of parking behind the audio shop as they previously did, they now park sideways across the spots to block patrons of the other businesses. A google Ariel photo shows the previous normal parking This does not make sense; the other businesses bring you business. They would rather block 20-30 spots making them unusable with four cars and leave spots behind the shop empty, than park normally and attract business that moves through.

Alfonso is very knowledgeable, does clean, quick work and offers plenty of advice. Go see them for…read morevehicle security and audio needs.

Glenn did a great job on my car he was very knowledgable of what the problem was I wouldn't choose…read moreanyone else to work on my vehicles !!! for that he gets 5 stars from me .

They did an amazing job answered all my questions search and got what I needed. Got my stereo back…read moreworking again. I will give them 10 stars if I could. Matt you're the best !!!!!

I was recently looking for a shop to replace some blown speakers in a new-used car we just…read morepurchased a few months ago. When I found Premier Car Audio online, I was impressed by Matt's reviews and knew even before I called his business that I was going to receive excellent customer service and professionalism. My instinct was correct. Matt did a phenomenal job with the speakers, and his communication was exactly as I expected. The quality of the speakers is also part of our satisfaction in having done business with Premier Car Audio. The rates are very reasonable and fair. I am grateful to have found him, and I'm looking forward to going back to get some remote starts installed by him next time. Thanks again, Matt. You are appreciated by us!