Be forewarned- not only does the young girl who answers the phone here sound like she's from a very…read moreurban environment (you may not understand her slang) but she's not competent AT all when it comes to the services being offered at this shop. This shop is okay if you absolutely need some customization at the last minute or are on a tight deadline and don't really care about the quality of the work done here (b/c it's NOT top notch), or if you bringing your daily driver here (just don't EVERE bring your weekend car or ANY car that costs upwards of $50k-$200k or more!!!!!). For starters- while they have no problem providing you with quotes, they do NOT invoice their work- so when it's all said and done, you will pay and simply get a receipt (absolutely NO itemized listing of what was done). I believe that they do this to HIDE additional charges and the quotes you receive over the phone are often not accurate. They have no SHAME in making sure that you prompted with the TIP option on their little credit card device (last time I made sure to choose NO TOP while smiling at the clueless young receptionist!) So in summary, if you HATE being ripped off or paying an additional $100 to$1000 more (as I once did on my Telsa) then don't bring your car here, as transparency/organization/clear communication is NOT a priority at this shop. Also, we have gotten work done at literally over a hundred shops across the US on our 14 cars (ranging in MSRP from $76K to $278K MSRP) and this is the only shop where the owner tolerates the installers/employees blasting loud music and yelling like animals for extended periods at a time (while he's sitting in the office making calls)- I literally felt like I was in a zoo- NEVER AGAIN!

Had my truck wrapped full front, runners and tailgate. They did a great job. They showed me where I…read morecan save money and could have scammed me on factory wrapped areas that I wasn't aware of. The job was done in half the time I was told. I've power washed the truck a dozen times, live on a dirt road and the wrap is holding up very well. Good service and honest.

I took my 1969 Chevelle in to have the entire car rewired and have a vintage heat/air system…read moreinstalled. The guys did an amazing job I couldn't be happier. Thank you Mike/Mike

I had the occasion to use Full Auto twice for the same car (Mini Cooper) - 2 unrelated incidents…read more Both were relatively minor front-end repairs. They did a great job both times, and both jobs were done in a reasonably quick timeframe. The paint matched perfectly, and I was very pleased with their overall workmanship. I felt better using their shop for my repairs than some of the larger "chain" body shops in town, where even getting an estimate required an appointment several weeks out. This shop primarily does custom restorations, and I've seen some really cool vintage cars onsite.

I appreciate the shop being willing to replace some broken plastic grill parts that I supplied,…read morehaving bought them online for my 2013 Honda Accord. Also, I learned something... they shared with me that such parts have 3 levels of quality, and that the parts I'd bought were the lowest quality, more brittle than others, and that they'd heated some parts to get them to fit properly. Cost to do the work was very reasonable. I'd trust this shop with bigger jobs in the future, should I need such work.

Derek and company did a wonderful job on my Lincoln Corsair. I can't even tell it was repaired on…read morethe rear quarter panel. It was ready a day before promised. They were very professional and kind. I highly recommend them!

This was the most seamless experience I have ever had. I damaged my mirror on my Acura and the…read moreservice was immpeccabe starting from the ease of making an appointment. When I went to my appointment Nicole assessed my car and gave me an estimate. She even gave me tips about questions to ask my insurance provider. She was kind, caring, and competent. I really appreciated her concern and attention. Most importantly, my car was fixed promptly and was back to normal. I highly recommend Gerber Collision & Glass!

Great service!!!! Nicole and her team finished my car ahead of schedule and under their quoted…read moreprice. Very smooth hand off to Enterprise rental car. They were very professional, even cleaned the interior of my car and waxed it. I appreciated email and text updates with progress. Would highly recommend!!

A month ago I was in accident. My car was brought back to life from the friendly helpful and…read moreefficient people at Heritage Collision. I was very upset at the time the accident happened. Whenever I spoke to Mel or Phil about my car they were calm- and knowledgeable - put me right at ease. I would recommend Heritage 100%. You won't be disappointed. P.S. it seems like my car drives better than before the accident! JuliaL

Their customer service was quite rude. when they made a mistake in fixing my bumper with the wrong…read moreordered part it took them 8 months to get me in again, I would not ever go here again

Helpful, went beyond. My sister had driven up from Houston and had a mishap during her trip when a…read moremetal love seat fell out of the truck in front of her on the highway, and she hit it. Her car was drivable and she continued to Michigan but we wanted to see if the external damage to her fender was the only real concern and that nothing under the car would cause a problem for her on her return trip. We went in, and the guy at the counter was beyond helpful. He listened to her tell her experience, came outside in the high heat and humidity and looked at her car in the parking lot. He got down on the ground and slid under it, repositioning a plastic guard that was loose and hanging down, and said things looked otherwise ok. Just the cosmetic damage to the bumper and fender. We offered to pay him but he declined. She is on her way to Texas now, and we are so grateful for the service and kindness we received. Would recommend and would return.

Very happy with these guys. Tricolor bumper was slightly off and they made it right…read more Particularly Walker, who was amazing and allowed me to have input into the 2nd try. He even pulled his sprayer into the decision . I could not be happier. This shop will treat you right.!

Jeff is a true master of his craft and is deeply committed to the service he provides. A++read more

After popping the hood on my 74 Lincoln mark IV today, I must say, Jeff Hawkins is the man!…read more I'm giving you guys the green light on buying the classic car you secretly want, but are holding out due to the condition. This man will hook you up. He understands and specializes in classic car restoration. Going over my receipt now, I see he gave me all the parts at his cost. He only charged for labor!! After going over what we needed he gave me great advice on insurance companies special for classics and for the parts he wasn't working on (transmission). He told me about a place and explained why they were the best (but we will save that for a different review). He really wants to help you with your car. He doesn't try to outsmart you or condescend like the typical "I have something to prove" guy. Don't waste your time taking your summer ride to a different place. This is your guy. Better price than places around the area and unbeatable service and knowledge. I look forward to updating and documenting my experiences here while we work on my car. I can tell that this is going to be a fun and stress free summer.

I brought a Ford Fusion here from word of mouth and I regret it. I picked a costly ceramic tint…read morefilm which came with warranty. While within the warranty period, 2 of 5 windows started bubbling really bad so I dug up the warranty receipt to claim a warranty repair. I brought the car back and pointed out the windows with bubbles, but also the ones that still had an outstanding tint. Guy started giving me the run around. Something about their billing system being new and they can't find me. He told me I needed more proof on top of the warranty receipt, oh and by the way it would cost extra to remove the bubbling tint, a lot extra...I kindly left and didn't go back.

I would give more stars if I could they are great they put in my car head unit speakers my truck…read moreand back up cam. Wile doing the work he found a lot of wires cut or just broke so they soldered some back together at no extra charge I would definitely refer anyone to go to them for any aftermarket stuff they do a lot of stuff like window tint best in Ypsilanti and when he asked how much I wanted to spend he was able to come up with a good system they was in my price range

I had somes dents on back door and it was anoying me for some time. I called the company and they…read moregot fixed at the same day. The service was so good that I could never believe it had something there before. I decided give them a try after calling the old places and figure out they would take one week to Fix it, and were pricey. I found them on Facebook. Guys, give them a try. The owner told me he is new here, but is working on this in Brazil for 7 years, and when talking looks like he knows what he is doing. I recommend, and have told my friends about him too

From the owner: We are a small and local business. Besides being new in the USA, we have 7+ years in the PDR field…read more We are committed to providing quality and fair prices.

I was very happy with Final Approach Detailing's work. They were able to schedule me in a timely…read moremanner and maintained clear communication. Jessica provided very helpful information and gave very clear explanations. She was very professional throughout the entire process. My car looks brand new. I will definitely plan on working with them in the future!

From the owner: Ceramic Coating |Paint Protection Film | Window Tint | Paint Correction & Enhancement | Interior &…read moreExterior Detailing | Specialty Services | Detailing Supplies | Paint Chip Repair | Headlight Restoration | Glass Treatment | Scratch Repair