I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Friendly service overcomes my own shyness about shopping. Super comfortable. She much fun.read more

Betsy Fisher offers interesting takes on classic clothes as well as a team that gives superb,…read moreforthright advice. The result? You feel especially attractive, even as you are approaching 80. Two examples: The other day, mask on, I was walking down the street and a masked woman in medical scrubs turned around and said, "That's a great dress!" Last December, I spent two weeks in a surprisingly affordable hotel in the fanciest neighborhood in Buenos Aires. I had packed my tech stuff and clothes in two, 14x14 bags. When I checked out, the clerk said, "You are the most chic dresser."

If you work in a corporate environment and want high quality pieces, made very well, that are going…read moreto stand the test of time, here is your store. These are timeless, classic, high quality pieces. You'll pay more per item, but you'll get years of wear out of them. I have never had to take these pieces to a tailor to repair a hem or seam that came apart due to quality issues. This store was wonderful. I usually buy pieces online but it was a treat to come in and try on so many pieces in person. Ebony was a delight to work with and she was very knowledgeable about the pieces, the different options, and how to dress items up or down. It was really fun to try on so many items and purchase pieces right there. I will make a point to stop by whenever I'm back in DC.

Stefan was my stylist and the experience was fantastic!! Very low pressure and he showed me both…read morethings that would work with pieces I already have and things I would have never picked for myself and fell in love with. Overall great fun and nailed the brief I went in with!

Just had a great little shopping moment at Ella-Rue, a consignment boutique in DC that's definitely…read moreworth knowing about if you're into designer pieces without the full-price guilt trip. The edit is solid -- everything from Hermes (yes, I spotted a pair of immaculate riding boots, sadly not my size) to The Row, Prada, Chanel... even some more accessible gems from brands like Mansur Gavriel. I lucked out and found a pair of Prada Monolith loafers that are still available in-store at full price -- except mine were half the cost and looked like they'd maybe been worn once. Maybe. Such a good score, plus I got to support a small business, which always feels better than buying direct from some corporate mega-retailer. And shout out to Julia, who works there -- she was fantastic. Super helpful, super knowledgeable, and when the right shoe went missing (yes, really), she helped me tear the place apart to find it. I had almost given up, but then I spotted a Prada box... and there it was. Victory. All in all: great range, well-curated, and the kind of place where you just might walk out with a designer piece you didn't even know you needed. Definitely one to add to your DC shopping circuit.

This review is way overdue, but I cannot recommend Ella Rue enough. Back in early April I had an…read moreupcoming wedding and nothing to wear for it, and stopped in with my husband. Not only was the staff lovely and welcoming - the glass of wine offered was such a nice touch - they were incredibly helpful as well in finding me a gorgeous red Armani dress at a fantastic price. It only gets better! One of the employees (Krista) noticed that there was a small fix that needed to be done on the shoulder. Before I could even blink she had a seamstress in from a local shop, who came and got the dress to repair on their dime. I honestly didn't notice the issue until Krista pointed it out, she's got an eagle eye. Krista was amazing at coordinating the dress pickup a few days later. I couldn't get out of calls from work so she got the dress delivered to me! I cannot get over how amazing they are, and will ALWAYS recommend Ella Rue. Consider me a customer for life!

One of the most interesting and fashionable boutiques I've been to in a long time! I'm a fan and a…read moreregular. Unique pieces straight off the runway that you can also wear to Costco...if you're fashionable!

I love this place! I was introduced to Ricki and her crew six years ago and I have bought so many…read morewonderful pieces over the years. Ricki is the fairy godmother of the fashion world. You can walk in literally any size or shape and she will have something that works for your body type. She throws fabulous events which attract amazing women from all corners of DC. Her daughter Katie is also a fantastic recent addition to the staff. Both women are adept at creating a welcoming space for exploring fashion.

I've been to this madewell several times and each experience has been terrific. The employees are…read morefriendly, helpful, and very knowledgeable about their inventory. The right jeans can be tough to find but Terrance and the other employees made it much easier. The vibe here is great and even the security guard was nice! I'll definitely be back, thanks Terrance and team!

I love Madewell and so happy to be so close to a pretty big location. Parking is pretty easy to…read morefind right in the neighborhoods off of 14th street and typically you can stay parked there for 2 hours free before you'll need to move. This location is bright and aesthetically just makes you want to shop till you drop and spend all of your money lol. The mannequins were dressed well and the staff was helpful and knowledgable. I'll be here often for sure, especially since their sale section is pretty large. Fun fact: If you bring in an old pair of denim, they'll recycle it and use the denim for insulation in a home AND YOU'LL GET $20 off a new pair of jeans. A win-win!

The team here is the absolute best. This is why you shop at Nordstrom…read more I found a lovely parka on clearance but it was the wrong size. Evelyn and Brandon helped me find inventory at other stores and even called over to a local store to check inventory before I drove over. Nordstrom has made its business the business of customer service and it shows. Five stars and lots of smiles here - I'll be back many more times.

This is the most disappointing Nordstrom Rack. The moment you walk in you notice the overwhelming…read moresewage smell. The entire store is a mess as well.

This review is solely for the makeup artist Sharia who works for Estée Lauder…read more I am in town for NYE and needed my makeup done but didn't make an appointment...while other makeup counters weren't able to take me, Sharia at Estee Lauder squeezed me in! And when I tell you that she listened to exactly what I wanted and delivered! It was honestly the BEST my makeup has ever looked after being done by an MUA. I am forever thankful for Sharia and one of her biggest fans now!

This was one of the few department stores that was open in the morning and we desperately needed…read moreit. My boyfriend traveled all the way from California for a job interview this afternoon, and unfortunately the interview clothes that he brought with him no longer fit. We looked up this store which happened to be close to our hotel and close to where the interview was being held. They have an entire floor dedicated to men's clothing which was great. We carefully picked out a nice dress shirt and pants and I am positive that he looks ready to go. There were a few employees around, but we didn't really need any help. We actually purchased two dress shirts, pants, and a short sleeve shirt as well. I was glad that this store was here and open.

Such a cute store with really great staple pieces. I noticed there seem to be a theme for colors…read moreand it was a lot of neutrals and browns and blacks and creams. If you're looking to add a couple staples to your wardrobe, but this would be a cute place to stop at if you happen to be in the area. The pricing was actually pretty reasonable. The were some items that were a little bit higher than I would have normally spent if I was purchasing anything. I also noticed their sizes did not really go past extra large. There may have been a stray XXL, but I don't really recall. So I'm not sure it's plus size friendly in the long run. When we walked in, we were not really greeted and nobody really helped us the entire time we were in the store walking around. It did not give me warm fuzzies.

Honestly love coming here!! The dresses are good quality and there's so many beautiful options…read more Downstairs you have more casual cute chic wear. Upstairs there's more elegant fancy dresses. I got two pink dresses and one white. I need to take a picture in the white dress still

This boutique is lovely! Walked out of European Wax after an appointment and stumbled upon this…read moreplace. Lovely Turkish pieces and lots of jewelry that you can tell is great quality and very affordable! Bought some sunglasses and some hoops, but will definitely be back for more.

Formerly known as Turquoise, this shop had tents during the Sunday flea market in Eastern Market…read moreand a store in Adams Morgan. They no longer participate in the flea market, and since moving to Dupont, they have expanded both their jewelry selection and added home decor. This store is open and airy, and very well laid-out. Per usual, I love Bloom. You'll find the same or similar pieces to Lou Lou or Francesca's here, but at lower prices. The same purse I had just bought at Lou Lou was $6 less here. Their home decor consists of mirrors, pottery and glass pieces (including Polish pottery) and plenty of evil eyes. The owner is always very friendly and he told me they are doing fantastic in this new location, which makes me happy.