I like that they offer affordable and the alterations are well done. The quality of the work is…read moreexcellent. I am satisfied withe the business.

Wow this place is amazing. Family owned been here for years. I dropped my my dress off on Tuesday…read moreand she had it done Friday during peak holiday season. She was more than happy to do it and had great energy and was very excited for my event on Saturday. She also did my friends dress as well. We are both please and price was very reasonable!!! Nice quality, quick and kind!

She did a great job!!! Affordable, cheap, and so skilled…read more Just be prepared, she's a local who isn't fluent in English. Ms. Kay is incredibly kind, patient, and gets the job done better than anyone.

I was recommended Kays by my mother to do some extra work for my groom suit. If you have several…read morehundred dollars to spare, they might help you out but they also only do cash it seems. My fiance was also looking to get some work done from here for her wedding dress, but was asked to bring half of the money without even an estimate for how much half would be. When she tried to get a little more info on cost, she was turned away. It's quite pathetic how many businesses in Wimberley just assume you're trash if you don't have a copious amount of disposable income at any given time. Would definitely recommend anyone else than Kays Alterations to actually provide decent customer service. Even to people who have spent their whole lives here.

My friend recommended this place. Customer service was amazing. The day I brought my 5 blouses to…read morehave taken in, only on the waist, he took me in & measured. Told me it'll take a week. I went back picked them up & should have tried them on there but needed to pick up my dog. So when I got hm. I had to even check if it was even taken in. 4/5 blouses didn't seem like they even touched them. Took 1/2 an inch off. I needed about 2 inches taken in on each side. 1 shirt was taken in on the chest & now it's a tad bit tight. It was quite pricey per shirt. Now I'm left with shirts that cost way more than I bought them for & they need to be taken in. will not go back.

Horrible Customer Service. Took a pair pants to get the seam repaired. Whoever sowed the dress…read morepants sowed part of the pant pocket shut. When I took them back the guy at the counter told me they didn't do it. I informed him that or course they did and to look at the opposite pocket to see it was also an open pocket. Then he asked me if I wanted him to remove the seam for an extra charge I told him I wasn't going to pay for a mistake they made. Finally, he didn't even have the common courtesy to use a seam ripper to take apart the the thread where they had mistakenly sown the pocket and nearly tore my pants when he used a razor blade to tear it apart. Needless to say I will not be coming back here ever again!

They knew how to take in my dress, delivered it on time, and the work was done well. It took a week…read moreand cost $50.

Very friendly people, but improper tailoring practices (per my new tailor)…read more When taking in slacks and skirts, they did not measure to make it even, which can be seen from the distance between back pockets and center seam. I took them to a different seamstress and she measured them to be off by a third an inch, and explained to me that it appeared the fabric was taken in from one side versus both sides. This causes the back of the slacks to look pinched at the center seam, like the fitness influencer butt scrunch shorts. They also forgot to add the back belt loops back on. My new tailor is trying to fix them, but she told me that ATG did not leave any fabric to let them back out and is recommending I throw out these pants altogether. I think these women are very nice and were friendly, and that's why I am giving 2-stars. But I paid around $800 to get several skirts, slacks, and jackets taken in. For the price, I wish they had been more detail oriented with measuring out exact lengths, and I wish they'd left some fabric for future alterations (which I have been told is typical practice).

Exceptional Service and Impeccable Tailoring…read more I recently had two suits tailored at Pearl's Alterations, including hemming, sleeve shortening, and bringing in the waist on the jackets. From start to finish, the experience was seamless. They did not require an appointment, were incredibly friendly over the phone, and maintained that same warm professionalism in person. The suits were ready on time and the quality of the work was outstanding--each adjustment was executed perfectly. Pricing was clearly communicated upfront, with no surprises. At pick-up, one suit required a minor adjustment. I mentioned I had a business trip the next day, and without hesitation, they made the alteration on the spot. That kind of responsiveness and customer care is rare and deeply appreciated. Above all, I can't stress enough how genuinely kind and helpful everyone at Pearl's was throughout the entire process. I highly recommend them to anyone in need of quality tailoring and excellent service.

They did an amazing job on my bridesmaid dress! It was done in a week and they were so sweet and…read moredid a perfect job - will definitely be my go to spot in future for any alterations.

Got a suit for a funeral and they ordered the completely wrong size, then when I tried to return…read morethe jacket they wouldn't take it and said "it was worn" mind you I ordered a 48L and they gave me a 42R, If I could give 0 stars I would.

I have had an incredible experience at this location…read more Buddy has to be the most helpful employee I have ever met at a men's warehouse (or any clothing store). He was an expert, incredibly professional, and knew my sizes just by looking at me. He helped me find the perfect fit and made sure to get me the best prices. I will absolutely come here again. On top of that the store was clean and had great selection! I'm sold!

this is the worst tailor i've ever been too the lady behind the counter is rude as hell didn't give…read moreme any type of timeframe or anything get my pants and the hem is terrible a toddler could have done a better job and she had the audacity to say is anyone going to stare at the bottom of your pants i will never come back to this place and would recommend none this place ever would give negative stars if i could

I'm really disappointed with the work. This is what I received back on the second go around as I…read moresent it back the first time. Nell spoke about how they had a cobbler that came to pick up and drop off every week, but she didn't give this purse to him. Instead one her associates did it. The first time it was even worse. Instead of giving it to the cobbler the second time around since obviously she didn't know how to properly make the strap, she gave it back to the same lady! I'm tired to sending it back now. Why accept it if you can't do it? Really disappointing.

I called up to simply ask for a price quote to get 6 shirts tailored. I explained what I had, and…read morewhat I was looking to get done. The first frustrating thing I noticed was that when I was trying to explain what I needed done, she kept talking over me. Once I was finally able to explain she started price quoting me on tailoring pants. I reminded her that I'm not bringing in pants, only shirts. When I asked for a ball park price she kept saying "come in and we'll tell you". I started to explain for a second time that I'm just looking to see if A) they can do this, and B) a ballpark price. I had to literally ask her to please stop talking over me, and allow me to finish. Getting a direct answer is pulling teeth here. Eventually she asked for my number and told me someone will call me back. Ive never had someone get my number wrong 3 times in a row. I told her that she would have a much better chance on capturing it correctly if she would just allow me to speak without cutting me off every 3 seconds. BTW, I never got a price quote and I never got a return call. If its this much trouble in the beginning, I couldn't image how much trouble it would be to actually do business with this place.

KEEP LOOKING. DON'T GO HERE…read more I'm sharing my coworker's terrible, no good, very bad experience for other Yelpers' benefit: My coworker, Lee B., took his shirt in for a button and dry clean, thinking he'd give some business to a little mom and pop shop. Went back a week later: no shirt. They said the factory had it and they were looking for it. Came back another week later: still no shirt. He asked for reimbursement for his shirt, and Roberto (Angela's husband) told him to take another shirt from a rack in the shop (which looked like other people's dry cleaning?!). Lee B. declined the offer of probably-someone-else's too-small shirt and instead asked for what most of us would request: reimbursement for his shirt. He asked for $40, plus the $10 he'd paid for the services when he'd dropped the shirt off two weeks prior. The man at the shop, Angela's husband Roberto, told Lee B. he wouldn't reimburse him $10 for his shirt... told him his shirt was MAYBE worth $5 or $10... told him his shirt was torn, and "very very very dingy and dirty". Lee suggested the business owner buy him a replacement shirt. Roberto said he would buy a replacement shirt and took down the size and brand information. Thinking the saga was finally over, Mrs. Lee B. called the shop to let them know Lee B. would be by to pick up his replacement shirt. Roberto said, "What shirt? I'm not buying him a shirt!" She asked, "So you never planned on actually replacing his shirt?" Roberto answered, "No." The following day, Lee B. had a Universal City police officer meet him at the shop to try to clear up the situation or file a police report if nothing changed. Roberto held his line in front of the police officer. He refuses even to refund the $10 Lee B. paid for the button and dry clean on the now-missing shirt (which Lee B. figures, with a weary laugh, someone probably plucked off the rack when HIS shirt went missing ;) The other reviews for this business echo the same sentiment. Other people in our office building offer similar stories from this location, but haven't bothered to lodge formal complaints. Lee's gonna get himself a Yelp account, but I'm putting this right here so everyone knows to steer clear. Best we can guess is they own the strip center, so don't have to worry about running a reputable business in this location? For what it's worth: Lee says the wife (Angela) has always been nice. He also says he understands that things sometimes go wrong or businesses get in a tough spot... but he doesn't accept that the business owner refuses to make an attempt to do right by his customer(s).

I called last week to get a ballpark estimate on alterations for two suit jackets and four dress…read moreshirts. I explained what I needed, and the woman I spoke to (Sue) quoted around $25 per shirt and $35-$50 per jacket. She also mentioned it was their busy season and the turnaround time would be about three weeks, which I said was no problem. The following week, as agreed, I brought in the clothing. I stood at the front counter for several minutes before someone (her daughter, I assume) appeared. She didn't greet me or say anything--just looked at the clothes over my arm and let out an exaggerated sigh, as if I was burdening her with work. I greeted her and reminded her that I'd spoken with her mom the week before. She started pinning one of the jackets when Sue walked in. Like her daughter, she didn't greet me--just immediately started talking about me with her daughter: "What does he need? How many does he have? Did you give him a price?" Eventually, I introduced myself and reminded Sue we had spoken the previous week. Instead of continuing the fitting, she criticized me for bringing all the shirts in at once, saying I should've split the order into two trips. I told her I wasn't in a rush and that they could take their time--even a month was fine. Her response was that they didn't have time to pin every shirt, and when I suggested using one shirt as a template for the others, she didn't reply. Then came the new pricing: $110 per jacket--far above the initial estimate. I told her I've had the exact same alterations done on similar jackets before, usually at $40-$50 each. She cut me off, saying she doesn't negotiate. I clarified I wasn't negotiating, just sharing my previous experience, and she snapped, "Well maybe you should go to them and get them done then." At that point, I took my clothes and left. The attitude from both Sue and her daughter was dismissive and unwelcoming from start to finish. They seemed annoyed by the idea of actually doing business. Use them if you want, but I wouldn't recommend bringing in more than one or two items unless you want to be treated like an inconvenience.

Bro tried to guilt trip me for not having money for a "fitting" that was 3 minutes long. Also 20$…read morefor a hem of 2 in is crazy. She was an ok person but just seemed manipulative.