Can you please return my $75 credit balance? Carried over from last May. I returned sneakers on…read moretime in perfect unworn outside condition. No one told me they were final sale. To use the credit I forced myself to buy 1 pair of sneakers which do not fit, However, I kept them because I wore them outside. You don't have narrow sizes. I have tried every sneaker. Please refund the remainder of my money. I can buy alot of food with $75.

Great customer service from Athletic Shoe Factory on Blach Rock Tpke:…read moreBought a mouthguard *last August* and needed the receipt today (3/22) to get reimbursed from the dental FSA, but of course couldn't find it. Just called and in less than five minutes Ian happily found it and emailed us a copy! Amazing!

The staff are very nice and truly take the time to measure and fit you perfectly. The quality of…read morethese shoes are great and I love my purchase. I would definitely recommend them to friends and family.

Great running shoe selection and a friendly staff with expertise! The prices are reasonable but if…read moreyou are looking for a deal sign up for one of their sponsored races.

This adorable boutique couldn't be more aptly named- the selection is quality and limited. You know…read moreyou'll walk away with something unique and won't be overwhelmed wading through hundreds of styles as the owner + friends hand select every pair of shoes. Love the Perfect Pair!

From the owner: Local shoe boutiqueread more

I recommend Hawley Lane Shoes. I was very impressed when the owner came to my mother's nursing home…read moreand took care of my mom personally. She measured my mother for sneakers and shortly afterwards they were delivered. Great service and super nice people!

Hawley Lane Shoes is a horrible racist establishment. I visited the Shelton location. Which is near…read moremy home in Shelton. Upon entering this store there were no other customers in the store and approximately 5-6 employees stand around chatting. Not one of them greeted me or asked if they could help. Indeed I walked around the store looking at various sneakers for about 5mins. While their conversation continued as if I was invisible. Once I realized no one was going to assist me or even acknowledge my presence, I politely left. Thinking perhaps it was that particular store. Yesterday I went to the Danbury location as I was in that area at the mall. Upon entering three salespeople were standing around, again with no other customers in the store. One barely acknowledged me and walked away. One disappeared into the back, the other stood and watched as I looked at sneakers but never said a word. Another customer came in and was greater and asked how they could be helped. Still no one asked me if I needed help. A third customer entered & was again greater and the employee who was in the back appeared and immediately ran over to them with greetings and offering to help. AT that moment, the salesperson who had been watching me decided to ask me if I needed help. At that point I was so disgusted, I said NOW you wanna help me and proceed to leave. I am a black woman and every other customer who entered after me was white. I believe the actions of employees in both stores were racially motivated. There is absolutely no other explanation for being ignored. I will NEVER go into this establishments and recommend people of color stay away from them as there seems to be a culture of racism no matter the location. To me this is ignorance at its finest. My money is the same color as everyone else's. If you are so racist that you would be rude to a potential customer, I would not give them one penny. I recommend every black person STAY OUT OF HAWLEY LANE SHOES! #boycott #undercovertarget #keepourdollarsout #racistestablishment

The two women working here mid-day on Tuesdays are so rude and not welcoming…read more My MIL and I were here casually looking, and not one of the associates said anything to us for over 10 minutes while we browsed. We even walked past an associate twice, and she didn't acknowledge us. It wasn't until we were walking out of the store that one raggedly dressed associate turned on her "sing-song" voice and said, 'Oh, before you ladies leave, can I help you?' No, sorry. You were clearly very busy "helping" the other associate check out ONE person at the register. Also, the shoes aren't anything special other than a few higher-end DSW options. I felt really weird vibes, and it's not the first time, but certainly my last time, stepping inside this storefront. Sad.

Laura - Fairfield, CT…read more This is my store! Every single time I go in for something I always end up leaving with multiple items! Kristen, the Store Manager is exceptional! I return to the store quite a bit just to work with her! She is excellent with customer service, kind, knowledgeable, very helpful, recommends items that work with my style and shape. She provides a very individual, customized experience everytime. I have bought things I just wouldn't have even considered because she recommended I try them on... and they end up being some of my favorite items in my wardrobe, wearing for many seasons!! There selection is very stylish and contemporary with a lot of variety. I highly recommend checking out this store, it will be a favorite for years to come.

Great customer service. Go see Lance Raymond. Excellent quality shoes and hard to find sizes and…read morewidths

Misleading subscription offer: Applied for the free shoe horn offer, and was given the code…read more(7/16/24), but when I tried to use it, it said "invalid code", I contacted The Shoe Mart, and they responded that it was not valid because the shoe horns are "out of stock", however, two days later they are still promoting the offer on their website (7/18/24).

I had an amazing experience at this store. I am an avid gym goer and was looking for a new pair of…read moreshoes. I have always had issues in the past. This store was so cool, they offered complimentary foot scan and do a great explanation of your results. Nicholas helped us so much. He was patient and explained everything well. Me and my daughter ended up buying Karhu sneakers and they were so comfortable. This is definitely going to make my exercise experience more pleasant. Thank you Nicholas! Definitely recommend coming.

Fleet Feet is the best. All the sales reps are very helpful. Tony (he's always there maybe owner or…read moregm) is approachable and knowledgeable. Matt helped me a great deal. Helped me figure out a good shoe to get me in to help recover from an injury and get me back running. New store is great 10/10 on the whole business.

My family has been shopping here for years. Family owned business, attention to detail, dedicated…read morestaff. Highly recommend.

I would never ever go to this business again. They are liars…read more I was sold custom insoles for $2000. I was given a hard sell and told these were an investment that would last six years. When after 3.5 years they started falling apart, they wouldn't even repair them (as they promised repeatedly they would) until trying to sell me another pair. LOTS of businesses make custom insoles. As I've learned later, others charge much much less. And their service is far more honest. Stay away from these people. They will say anything to make a buck.

This is a great store. They have some good sports team clothing, workout clothes, shoes, and a lot…read moremore. The service is good. Store is clean and organized. There's a lot of parking.

I have been going to ASF for my running shoes and for my wife and children's athletic shoes for…read moreover 10 years. Just picked up a new pair of Brooks running shoes today. They have high quality products and know their business well. Super great attitude and service. Very kid friendly also. Highly recommend!

Girls youth basketball uniforms were huge. The girls had gaping holes that didn't cover the…read morearmpits or sides of their chests. The shorts were too big. Lacking professional service fir fitting uniforms properly.