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    DryDocs Restoration

    5.0 (4 reviews)
    Open Open 24 hours
    Updated 3 weeks ago

    Services - DryDocs Restoration

    Damage restoration

    Mold remediation

    DryDocs Restoration Photos

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    Ask the Community - DryDocs Restoration

    New Image Restoration Services

    New Image Restoration Services

    3.5
    (4 reviews)

    Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

    New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

    SERVPRO of Society Hill

    SERVPRO of Society Hill

    3.0
    (4 reviews)

    Great job! We called…read moreServpro regarding an unexpected leak in 3 rooms after getting 2 new roofs two weeks before. They were professional, efficient, caring and thorough from the initial call, throughout the restoration and to the removal of equipment. Beginning to end, we felt they were more than competent which reduced the stressful situation. The process was seamless and after the initial call we received another from Kenneth saying they would be out in one hour. When the guys/team arrived an hour after the call, they explained the process and set up everything they needed/fans, equipment, for the project. They returned daily to check on progress of drying and monitored temps and numbers. They were able to have the drying and mitigation completed within a few days, a more than acceptable time frame. The guys were conscientious about caring for the surrounding property and household items. They covered everything as to not cause any further damage. Upon removing equipment we already received a call to set up an appt for repairs. What a service! We thank the guys/team for making a difficult situation tolerable and manageable through their close attention and efficiency upon mitigation. Water damage is the worst! We appreciate you and a job well done! Hoping the rest of the restoration goes as smoothly! Tina

    Andrew from Servpro came to my home, did his inspection and told me that his team will start that…read more week. I did not hear from him nor the company so decided to call him to confirm day and time. He stated that they were not able to come on the day agreed upon after I took off work and mad arrangements to be there. This was an ordeal for me since when I don't work, I do not get paid. I also asked him to send me the detail information via email that I never received from our initial meet up. Long story short, I never received the information nor a call to start the job after reaching out to him an additional time. What a disgrace! Please save your time, energy and money by choosing another company

    DryDocs Restoration - damagerestoration - Updated July 2026

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