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    Dryclean World

    1.9 (13 reviews)
    ModerateDry Cleaning

    Services - Dryclean World

    Dry cleaning

    Stain treatment

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    Nerge Cleaners

    Nerge Cleaners

    (8 reviews)

    Very poor customer service . Very unprofessional. I am extremely distraught with the owners of this…read morebusiness. I had just purchased a dress , NEVER worn to be steamed and pressed. Not even three hours go by that my dress has been dropped off, I receive a phone call from the business owners husband who asks if I was aware of black spots on my dress . To my surprise I answer no .... this dress is new and I have never worn it other than trying it on so I would have notice these "black spots " . He told me to come back and to look at at the spots before they start steaming it . So as he asked I went back to the cleaners. Once I got back to the cleaners the wife and business owner greeted me as she was the only person I physically saw today when dropping the dress off and coming back . She shows me the dress with not only one or two black spots , but multiple black spots on the front , back and side of the dress. At this point, it is obvious that the dress has been steamed . I asked her why she steamed it if there were spots on the dress , as I was asked to look at these spots prior to her starting to steam it. I asked to talk to her husband who at the time was not there to confirm what he had said. At this point I was extremely frustrated because I just purchased this dress and I only wanted it steamed and pressed . The wife and business owner told me that the dress came in damaged and that she was not at fault for the markings. She had seen the markings when she was steaming it . I explained to her that it was impossible that the dress was damaged prior to dropping it off, because it has never been worn. I would have asked for them to dry clean it if that was the case. I asked for her to pay for the dress because why should I leave this place of business with a damaged dress I had just purchased . She refused and said they've never had a problem before with being in business for 20 years. Eventually her husband came and he too denied their business was at fault for my damaged dress. To top this off the owner called the police on me. I understand things happen and people make mistakes, but to tell me my dress was already damaged prior to them steaming it and calling the police was uncalled for. I even have the ticket that shows no proof of them looking at it before when dropping it off saying it could have been damaged prior to arriving at this business .

    I have been coming here for more than 15 years. Service is always punctual and consistent. The…read moreowners are friendly and easy to communicate with. I highly recommend Nerge Cleaners.

    Dryclean World - dryclean - Updated May 2026

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