What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

We had a punctured pipe in our garage wall that was spraying water into the attic and wall. After…read morethe plumber came and fixed the leak, he recommended Rocky Mountain for the water remediation. I called and spoke with the owner, Justin, and they were able to come out the next day. Once they inspected everything they sprayed the area with a disinfectant and set up their dryers. When I walked out into my garage it smelled clean, not chemical. The techs came out the next two days to check the wood for the dryness level. Each crew member that I met was friendly yet professional. I highly recommend this business. Thank you, Justin and crew!!!

Rocky Mountain Restoration was called out to my condo by Armstrong Plumbing. Had flooding upstairs…read morethat leaked through the floor/ceiling and caused water damage downstairs. They came out at midnight on a Wednesday and set up fans and dehumidifiers right away. They really made a terrible situation easier to deal with!

Quick to respond and honest. I had a water pipe leak behind a wall and they came out, dropped of…read moretheir equipment to help dry out the wall at no cost. They were nice and genuine, they were there to make sure my house was taken care of. At no time did I feel that they were there to just get money out of me or anything. I'm grateful Boston and Krystal came out to make sure my water damage was taken care. I've recommended them to my friends and family and I couldn't be more grateful for their service!!

Amazing service. Krystal talked us through every step of the process and made this all as easy as…read morepossible...thank you for great service

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

Dan is reliable and easy to communicate with. He is extremely detailed oriented and as someone who…read moreis picky, it's nice to work with a picky person confident in their work. Would recommend Dan any time!

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

I had a water leak in my attic & called a retired relative that referred me to someone he trusted…read moreto immediately fix the leak. The experienced plumber that fixed the leak was quick & fast and referred me to using Drystar as a restoration company. I went with it since the plumber was awesome ( but not affiliated with Drystar). Drystar came out quickly with multi fans to dry the attic & removed all the damaged insulation, drywall and baseboard of an affected wall. They sealed off the attic with tape & plastic tarp until it dried out. ( I had to re-tape the plastic barriers myself several times to keep it secure due to cold weather affecting the tape adhesive). My insurance took care of the pay out to me & Drystar... USAA won't talk direct to a restoration company unless you use their preferred vendors . ( So I was a " go between" several times to keep things moving) . The paint job & the drywall replacement was quality work and it looks good. I needed to remind the company to replace the insulation but that was taken care of immediately. I would use them again. Side note : One of the initial Drystar consultants that conducted the estimate of damage & cost that came to my home initially moved onto another company during this whole process & this caused minor delays as well but overall I was happy with the end result. I felt the cost was very fair for the work done. ( the entire process took several weeks due more to insurance procedures ) .

"I was disappointed with my overall experience with this restoration company. The quality of the…read morestucco and flooring work did not meet my expectations, and I have concerns about the workmanship of the contractors they use for these services. I would encourage the company to take a closer look at the standards of their subcontractors to ensure customers receive the quality they're paying for. I hope to see improvements, as restoration work requires a high level of care and precision."

I had a leak in my home due to my RO System and I cannot say enough good things about my experience…read morewith Premium Restoration. From start to finish, the entire process was smooth, professional, and reassuring during what could have been a very stressful situation. Dallin was absolutely wonderful to work with. He was knowledgeable, responsive, and took the time to clearly explain each step of the process so I always knew what was happening and what to expect. His communication made a huge difference, and it was clear he genuinely cared about doing the job right. I also want to give a special shoutout to the demo crew, Jaime and Carson. They were both fantastic, very professional, respectful of my home, and efficient with the demolition portion of the job. The entire team was prompt and extremely thorough. Everything was handled efficiently, and the work area was kept clean and organized. They addressed the leak quickly and professionally, and I felt confident the entire time that my home was in good hands. Overall, Premium Restoration exceeded my expectations. If you're dealing with water damage or a leak and want a company that is honest, dependable, and easy to work with, I would absolutely recommend them. I'm very grateful for such a positive experience.

We were gone for a weekend and came back to a flood. A pipe burst inside our wall. I'm thankful to…read morethe quick response from Premium and was able to begin their services right away. They sectioned off two areas nicely (bathroom and laundry room) and taped down a walkway to the areas for their workers. They got the job done! Their employees were responsive whenever I had questions from the asbestos tx, water mitigation, to the financial office and also coordinated with insurance. At every different stage of the services they were most helpful. All were professional in how they communicated and made this hard situation for my family more bearable. Thank you Premium for going above and be beyond at all levels.