This has to be the worst place for a person to work. The people here are miserable, no one smiles, no one says good morning, no one looks at you. This is my first time using their service , and there are plenty of others to choose from who will take my money with a smile. I gave two stars because my clothes are clean. I can't complain about that. read more

This cleaners ruined my husband's white shorts. The shorts had yellow stains and the red label bled onto the shorts. No apology or refund for service. DO NOT take your clothes here. read more

Dry Clean Super Center - Yellow stains on white shorts - Laundry Services Near Me - Cedar Hill, Texas

I've used the cleaners for 10 years but after today no more. Lately most of the staff have personality of a rock. I walked in, no one greeted me. After standing there a few minutes a young man walked up to the register and just looked at me. After looking me up and down I finally asked if he could help me and he nodded once. I asked him can you/ do you speak and again he nodded. The other two staff members watched and said nothing. When he did attempt to speak, I had to ask him to repeat what he had mumbled 3 times before I figured out what he obviously didn't want to communicate. Long story short, I was treated like they didn't want me there. They all watched but pretended not to notice the poor customer service I was receiving. No one apologized for his lack of communication, bad behavior, or poor customer service. Not one hello, may I help you, thank you, when my cloths would be ready, or goodbye. There are other dry cleaners in the area that I will most definitely will be using. Ms. LINDA has always been so nice, courteous, and professional but was not visible that day. They need to put her in charge of training the new staff. When we know better, we usually do better if we care. This young man obviously just didn't care. And for this I will not be back. read more

My husbands sport coat needed a hem restitched and dry cleaned. I took it here and was greeted with a very friendly staff which had if ready the next day for a good price. And their drive through service really helps so I didn't have to drag my children inside with me to pickup the coat. I'd recommend this place highly and will be using them again in the future. read more

We've used this store for the past ten years, but as of today, no longer plan to. My grandmother dropped off some garments to be cleaned and starched last week, only to find that half the work had been done when she returned to pick them up. Upon asking why her order wasn't filled properly, she was rudely informed that the store didn't put starch on the kind of garments (two jackets and two shirts) she had brought in, although she had brought these exact garments in before, and had in fact had them starched at this location in the past. The manager did offer to fulfill her request for two of the items, but as he had been extremely rude for the duration of their conversation, my grandmother declined and left the store. About two hours later, I called the store and asked to speak to the manager. He identified himself as Jared, a manager , and from the moment we began speaking, was exceedingly rude, antagonizing, and altogether unprofessional. I asked why she wasn't offered a refund, as the services rendered weren't what she paid for. Instead of giving me a straight, respectful answer, Jared kept trying to talk over me, and I had to ask him to let me finish what I needed to say several times. He implied that my grandmother's hearing was the problem (she hears as well as any young person does), flat out lied about what was said during their conversation, and refused to apologize for his attitude with me and with my grandmother earlier in the evening. He even went as far as to ask if I was "finished" with what I had to say, clearly not interested in listening and trying to understand where I was coming from. Just a very rude and unprofessional person. I suppose he's never heard of customer satisfaction. It's rare that I come across a business with staff members as irresponsible and unprofessional as this guy was. It's really unfortunate that we have to take our business elsewhere, but we will. There are other dry cleaning services in the area, and I suggest that anyone reading this use them instead. read more

I love this friendly this place . The staff are very nice and actual care about the clothes . The prices are very reasonable and the turn around time is awesome in by 9am out by 4pm and they get it done right ! I highly recommend this dry cleaners ! read more

I've been using this place for over a decade. I've seen many owners come and go. I've never had a problem until today. My usual $8 went to $20 because my clothes were 'really dirty'. Isn't that why you wash them? It was brought down to $10, but I still don't understand why I was charged more. I picked up my clothes and had to plain throw them away. My shirt still had a stain on it, I scratched it off with my nail. Then I noticed it was missing a button. I checked my other shirt-missing two buttons! I checked my pants...missing the button, my safety pins were gone, and they had shrunk so bad, I couldn't get them past my thighs! I weighed myself just in case, nope, still the same. I now have to go buy two complete new uniforms. Thanks, guys. Never going back... read more

It's hard to find good service! I'm new to the area and this location was very convenient to my home. My first two experiences had the same outcome. I brought my clothes in before 9, paid for them and went to pick them up the same day and one piece is not ready. Why? No reason known and no compassion for the inconvenience caused. I'm just not use to this kind of service and won't make the mistake of going here a third time. The actual cleaning is not too notch. I'd rather drive further for better customer service, quality cleaning and care of my personal things. Thanks, but no thanks! read more

I received a free coupon from my school district for $10 off a $20 order and I thought oh boy it should be pretty good plus the discount is half off. I read the older review and thought I'd give these guys a shot. It's in a nice location, not far from work and the staff seemed friendly and organized. I had my suit tops and my husband and sons suit with one shirt. The pickup the next day was ready, the clerk didn't ask me to look at my order and neither did I see any "sad" unremovable stain signs on the plastic. At home I looked carefully and saw a few shadows of tough stain on my suit collars. In my mind I gave them a B+. But then the next day Sunday when I decided to wear the drycleaned suit top I noticed I had multiple buttons missing. I read they cleaned the clothes at the facility and the buttons have been on this suit for months and were very secure. I was disappointed almost mad. Then my son's shirt was next, his cuff links were gone. Oh my goodness I felt embarrassed for my choice of cleaners. I can't believe that they don't notice they are screwing up people's buttons and not saying a word. So with the $10 saved from the coupon I must buy buttons and cuff links they lost. Of course they have a sign stating they are not responsible for this but how long do you think customers will come back after this happens over and over? I am a first time customer and probably a last time one. Still looking for a decent cleaner in the Cedar Hill/Desoto area. read more