Dan and company did an outstanding inspection of the home we were purchasing in Greenacres prior…read moreto our closing. Dan allowed me to follow the inspection and educated me on all aspects of the home and living in Eastern Washington. We were moving up from Texas. After a month in the house, Dan followed up to see how we were going and whether there were any issues. Everything we wanted fixed was and we have not found any other problems.

PICK SOMEONE ELSE!!!!! As a first time home buyer, I didn't know the process of inspections and…read moreeverything, boy do I wish I had done some research... Castle did my home inspection in October of 2025. The inspector at the time, "could not find attic access". Instead of making a phone call to ask where it was, the inspector did not look at the attic. There ended up being evidence of termites in the attic, evidence of mice, along with several large holes in the roof itself. The inspector also stated that there was no evidence of termites anywhere, when in fact if the inspector had done their job correctly, would have found several areas with evidence of termites. I am furious with this company. This is their JOB!!! I wish I wouldn't have trusted them with my home.

This is only the second time I've bought a house so I'm a little fish out of water in this process…read more Luckily, my realtor steered me towards Sage! The first thing that stood out to me was their prompt service. We were able to schedule on my time, which was very convenient. The inspector was thorough and called my attention to details I hadn't noticed. I really felt as though the inspector treated me like his daughter, trying to see everything that could go wrong and document within his report, including pictures. Now that an issue has arisen, I'm even more grateful to have used Sage Home Inspections. Norm came out in person to look at the dishwasher and referred me to an excellent company to begin the repairs. I am beyond grateful to have selected an ethical business that treats their customers like family.

Utilized Sage Home Inspections to get a. Inspection done on a home I'm purchasing. Scheduling was…read morequick and easy. I was able to call on Thursday evening and got an appointment the next day. Norm was so polite to talk to on the phone. Prices were fair and reasonable, and they were great to work with through my NACA loan. My inspector was Mike. He was so polite and thorough. He did an amazing job explaining the concerns he found. Definitely would recommend them your inspection needs!

Excellent Service!!! I highly recommend Mr. Don Haefner for your home inspections. Buying or…read moreSelling your home; a home inspection is one of the MOST important investments, one of your FIRST investments if you are buying and one of your LAST investments if you are selling. The detail and attention given to the home inspection is very clear and organized. For every investment we have made; personal or business, we have used Mr. Haefner and he has always been fair and honest. If you would take a $10,000.00 car to a mechanic for an inspection before purchasing it, why would you not consider having one of your biggest investments looked over by a professional? Thank you Mr. Haefner for your service.

Heartland did a great job for me. He looked at two houses for me. The first one he did he found…read moreeverything that could be found. The second house he did for me he was up front and told me what was wrong and what I could do to fix it. I ended up getting that house and have not had a problem with my new home. So happy that he did such a great job and works for me and not the seller....

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

When I bought my house, it had been treated by these folks for termites. They recommend a yearly…read moreinspection. Tech was pleasant and took maybe 15 minutes for him to complete his work. He tracked nothing in. This is a window type deal. While I prefer an appointment time I get the window scheduling. What I don't get is being called at 10:53 am for a window that didn't start until 11 am.

Jason inspected my house. Failed to notice a water heater leak that had to have gone on for a long…read moretime due to the amount of mold that was found through out the house later on. Mind you, a very large amount of mold, that Jason did not find at all. I spoke with an attorney about all this, and after they reviewed the agreement they stated Big Rivers liability pretty much states,"we will look at the property for you, and tell you what we see without looking too hard, but you cannot rely on our inspection to tell you anything about the condition of the property." Excellent business practice. Id rather pay Helen Keller $1,000 to do my next inspection then give Big River another dime. It appeared that after close and move in, very little attention to detail was utilized in conducting the inspection. Negligence and ignorance has now cost me over $10,000 in repairs.

Big River was recommended by my real estate agent, and I hired to inspect the property. Nice people…read moreall. However quickly post closing ive come up with 2 issues I believe should have been reported in the inspection. I reported these issues to Missy and have been told someone would get back to me. This has been since early February. I called again today and again was told someone would have to get back with me. I think this speaks volumes about the character and integrity of the company. No communication is the worst

Went through the inspection with him he said the Furnace had a couple years on it. We were…read moresuffering from carbon monoxide poisoning symptoms when we found out there was a crack in the furnace wall inside. Furnace cleaners said it had been there for years. After two weeks of living here the office walls in the basement started falling down. Hitting some of us in the head. He looked at the floor above and the pipes. I asked if they are supposed to look like this he said yes, I asked if that was from a leak he said NO. He was wrong! I'm posting all the photos. Not only did the office celling fall but some of the bars put up to hold the ceilings were not even installed. This could have fallen and taken my child's eye out! That not all our underground basement wall started to bow. It is rotten from water damage on the other side. Something he said he checked for but missed. Our other weight barring wall is also bowing. I can't help but wonder what is brewing in there that this inspector has missed??? I bet you anything it's mold. Not to mention our bathroom was painted. There was mold under the paint that chipped off. He asked the homeowners is this whole bathroom new or is that paint? They said brand new you can check it. He said no need it looks new. Nope! It was all paint!

I called J Neff inspections & Consulting for a home inspection recently and they were FANTASTIC!…read moreThey got to the house about an hour early to begin the inspection, and by the time I got there they were nearly finished. When we got there we had A LOT of questions and John and his father were so patient with us and explained everything in a way that was easy to understand. They walked us through the house and showed us everything they had found so we could see for ourselves. The inspection report was sent to us first thing the next morning and was so thorough and had such clear pictures. They even drew on the pictures to point out exactly where the issues were! They mean it when they say they are a family business, John even had his young son along for the ride and was teaching him things along the way which was awesome to see. The home had many issues, and they offered to come back and check things over once the seller had made repairs. We are still waiting on the seller but if we need someone to have another look or need an inspection on another house there is no one else I would call. They were fantastic!!

Awful business owner Julian and lead inspector Daniel. Being a disabled veteran myself, I chose…read morethis business because it is veteran owned and operated but they simply hide behind this to mask their inexperience and poor business ethics. With 20 minutes of the inspector beginning he had fell/stepped through the ceiling of the house we are waiting to close on. Tried to make good on it by running out and buying supplies to fix it but after stating they needed to use their insurance to hire an actual professional they refused. The work looked suspect from the one photo they sent. Instead the owner became combative with my realtor over insuring an adequate fix and was told they owed us, the buyers, nothing since they had given us our home inspection report and our contract was closed. However, also not true. We had not received our report, over 24 hours later after Julian the owner lied to our realtor that we had received our report the day before which was either a bold face lie or misrepresentation of facts. We the buyers had to point out multiple things the inspector missed due to laziness or inexperience and then lied when confronted. It's been 2 days now and they won't return my call to include the missed items into their inspection. Shortly said, stay very far away from this company!!

From the owner: I am a licensed home inspector in Illinois, certified by Inspection Certification Associates and a…read moreInterNACHI Certified Professional Inspector. I aim to provide comprehensive and reliable home inspection services that empower potential buyers to make informed investment decisions. One of my key strengths is my ability to communicate complex findings clearly and concisely effectively. I believe in fostering transparent and open communication with my clients, ensuring they understand the inspection process and the significance of each observation. Providing detailed reports with comprehensive explanations and recommendations enables home buyers to negotiate confidently and make informed decisions. I also value the relationships I build with real estate professionals. I understand their need for reliable and efficient services that support their clients’ home-buying journeys. By maintaining professionalism, punctuality, and a strong work ethic, I aim to be a trusted partner for real estate professionals, helping them streamline their transactions and build trust with their clients. Having a flexible schedule and being able to accommodate clients on weekends is what sets me apart from others. Additionally, I offer free thermal imaging and a complimentary reinspection after repairs are completed. Lastly, I provide special discounts for all branches of the military and comprehensive warranties for all of my clients.