Very disappointed with this dentist. I have been coming here for 11 years with 3 kids and just…read morebecause i missed my appointments 2x they cut me off as a client. The rep said " since u cancelled without noticed we have to let you guys go and you need to call your insurance and find another dentist" i guess common courtesy doesnt work here even after you have been with them for 11 years with 3 kids. They didnt know my situation or why i missed the appointment or even care to ask.

Would not come here again. Your billing department is incredibly rude and misleading. Our FSA…read moreaccount (Paylocity) was under maintenance, and the card didn't go through, and whatever your policy is, you COULD NOT wait an extra day for payment. It's freaking $70 and our insurance covers 80%, it's not like we aren't going to pay. No understanding from the staff. We called and waited 3 hours, and no one called back. I have to call in and all I heard was a rude receptionist with no customer service experience on the other side of the call. I worked in dentistry and this is not how you treat a patient. Have at least be a bit more understanding. No humanity and money-driven. You just lost a good customer. DO NOT RECOMMEND.

Staff is kind and my kids look forward to going there and getting a go at the coin machines. They…read moreare gentle and usually accomodate out school schedule

This is a great dentist office! The people are so nice and they do such a good job every Time we…read morecome! Definitely recommend!

I wish that I had a dentist and team this amazing when I was growing up! I didn't, and I am…read morerevisiting years of dental trauma because of it, , but my kids will never experience that because Dr. Derek and the entire office is amazing. Run don't walk to get your children signed up for this amazing dental experience so that they will go through life as lovers of the dentist as opposed to how most of us probably grew up, in perpetual fear. To the team, thanks for always being amazing for years and years. We can't go anywhere else, and wouldn't want to, see you in 6 months!!

Took my 3 year old son here for his first dentist visit ever. The staff was very friendly and…read moreaccommodating at the fact that he was terrified. He ended up seeing Dr. Blank who was gentle and slow while doing the cleaning. We didn't feel rushed at all and my son ended up calming down after a few minutes. When we were done he was given a small toy car and a dental kit to take home with him. If you have a child that is nervous about their first dental visit then this is the place to go. It's designed to appeal to children and all of the staff help make it as pleasant as it can be. Even though we are planning to move out of the area we will be still coming back here.

I've been a patient for many years and have always had excellent service. As a person with extreme…read moredental anxiety even with cleanings, I selected them as a dental practice because of the sedation dentistry options. Knowing that I had this fear, nit only did Dr. Baer treat me with compassion & kindness, I also received that special consideration with my hygienist, Kelsey. She offered to use topical numbing cream before my cleanings which actually helped me relax from that worry of any twinges if pain. Eventually we tried without, so she truly made me feel comfortable to try without & I survived. Ive had a few fillings done and as difficult as it is to go through, everyone there made me feel comfortable. The last couple years I was switched over to Dr. Brown and I absolutely LOVE her! She is SO pleasant, genuinely caring and interested in YOU not only as a patient, but as a person. The office is clean, pleasant atmosphere and if you are looking for a natural holistic approach, this is for you. Yes, they are PRICEY! Insurance does help but recently policy changed, so you have to pay upfront, they will file your claim and you'll have to await any reimbursement from your insurance. Parking is free and pretty easy on their garage. Bathroom is clean, standard public use which is shared with the condominium accessed through the lobby after you've checked in with the office.

I'll reviewing (-10). Terrible experience. My husband went for his cleaning and he ended up with a…read morecrown and after, a terrible and constant pain. They referred to root canal specialist . root canal done and pain still. Now the doctor said is the root canal specialist's problem. What a way to get rid of the problem that He caused!!!! When you try to contact the doctor, He was rude, and nasty. He hung up on me. What kind of professional he is. No help at all. His lack of professionalism is a sign of detrimental practice. Please don't visit that office for your own good.

What do you do when your 3 year old tells you two days in a row her tooth is hurting? You take her…read moreto see Dr. Pincock and his wonderful staff. We started to take her to our dentist but then remembered when our older kids were younger they went here and they were awesome with kids and had all the bells and whistles to keep them happy and somewhat distracted for a dental visit. We called the office and got an appointment the same day in the Rockville office, (they also have one in Germantown) and prayed for the best. Long story short, this was her first appointment ever, she had three, yes three cavities due to really groovy teeth that gummie vitamins did no justice to and so this would be no in and out exam. We were greeted at the front desk in the waiting area where there is plenty seating, some books and toys. I was handed paperwork to fill out through the tooth shaped cut out in the wall between the front desk and waiting area and then shortly after arriving we were called back to "the chair." The banana chair to be exact. My wee one was shown the chair, given some cool sunglasses to wear, and shown Mr. Thirsty, and the rest of the equipment that had appealingly appropriate names. The assistant did a wonderful job of answering all of her questions and making the equipment seem harmless and fun. And my daughter asked a lot of questions and she never lost patience with her. Dr. Pincock came in and examined her and was very kind and gentle as well and from start to finish while filling her first tooth, he walked her through it and she handled it like a boss. Many thanks to their skill and Mr. Happy Gas!! This was easily one of the best experiences any of my children have ever had at a dentist appointment and aside from a few moments of her being a little apprehensive, she did not leave traumatized. My six year old is now asking if he can go too. We finished up, she got a sticker and a bouncy ball, I made another appointment, and checked out and all was right in the my wee ones world. I'm so grateful that her experience was a good one and I highly recommend this office for children who aren't thrilled about the dentist. They knew exactly how to proceed and gently ease her into this new frontier she was crossing. Hoping her next appointment will be just as successful and she will stay brave and cooperate. 1st of 3 appointments...success!! P.S. This is not only for kids. They also had adult clients in there and I'm sure they are just as great with the adults. I know plenty of mature folks that just freak out at the dentist, hmmm maybe I should call them and tell them to give Dr. Pincock a try.

Really nice pediatric dentistry practice. Super dentist & staff who are warm and friendly.read more

I visited this location after looking for a while for a dental care facility that met my needs and…read moreI was not disappointed! From the moment you step through the door the receptionist, Anna, welcomed me with a big smile and offered me a tour of the facility. This was unexpected but I appreciated the level of transparency they want to share with their patients. Anna was also very helpful in gathering my records from a previous provider. I was taken care of in a timely manner and I really enjoyed how Pedro, the person performing my dental cleaning, was explaining every step of what he was doing and making sure I was comfortable throughout the process. The doctor that came to see me after my cleaning was done was also very nice and attentive. The facility is neat and accessible. Plenty of paid parking all around the building. I truly recommend this place, so much so that I immediately booked an appointment for my husband.

Dr. Jung was very attentive and explained every step of the process. Additionally, I loved that all…read morethe staff was extremely kind and helpful; upon entering I was greeted and given a quick tour to familiarize myself with the office. My technician that handled my cleaning was also extremely helpful and attentive; answering any and all questions or concerns I had. What made this experience quite different, was that they were willing to work with me and my insurance and did not do anything before checking with me and ensuring the price was ok with me prior. I will definitely be recommending to Dr. Jung and this facility to family and friends. Thank you for a great experience!

I booked a routine cleaning and never received one. Instead, I sat for an hour while the dentist,…read moreDr. Dhaliwal, claimed I had gum problems and pushed multiple deep cleanings. Luckily, I then sought two independent opinions: both confirmed my gums are healthy. Based on this experience, the dentist is either grossly incompetent or fraudulently misdiagnosing to sell unnecessary procedures. Reading previous comments on Yelp and Google, it seems others were similarly misdiagnosed. Such conduct is disgusting and should result in the loss of a dental license. Avoid this practice and get a second opinion before agreeing to anything. By far the worst experience I have had at a dentist.

I echo what has been mentioned by several other folks here. This used to be a great practice…read more Started going here under another dentist before it was sold to Dr. Dhaliwal. The customer service has always sucked. Billing challenges have existed since day 1. And now she keeps pushing cosmetic work and the deep cleanings. This didn't used to be the case. Finding a new dentist. Save your time and energy and look elsewhere.

Plover is our kids regular dentist practice. The location works best for us and the doctors and…read morestaff are very friendly and professional We have been coming here for a few years now and the experience is still very good! Making an appointment is easy as well. Definitely a good pediatric dental practice.

Lovely office, great doctors. Kids loved the office, from…read moreladies at the reception to both doctors: dr. Kim and dr. Alvarez. Our family definitely would recommend this dental office for your kids.

Wonderful dentist, professional, and great office staff. My children love coming to this dentist it…read morehas always been a positive experience for them!

Amazing experience and now a relationship for life.  Initially saw Dr. Eric for a second opinion…read morefor my daughter's tongue tie.  He was honest throughout the process, wasn't focused on financials, and helped us connect with all of the necessary providers before he released my daughter's tongue tie with a laser.    He's extremely easy to communicate with and clearly 'gets it' with kids.

My teen has used Invisalign and the transformation is remarkable and this office makes the whole…read moreprocess easy. Plus everyone professional and friendly.

Gotta love a doctor's office that runs pretty much on schedule (waited 15 minutes), and provides…read moreyou with a decor that leaves you with ideas for your own home!