Booking was super easy and quick. I inquired about their services. I ended up going somewhere else for other reasons. However the staff and office was very accommodating. The place was immaculate. Everyone was very gentle at the assessment. The level of detail was amazing. If recommended this place anytime. I'm sure they'll take care of you. I was taken care of during the consultation very well. The bar was high. read more

This practice has gone down hill since it switched from Thabet to Rad Orthodontics. I have had 3 kids go to this practice and it used to be a place I would highly recommend to others. Not any more There have been lots of little things over the past few years I didn't like, but a few weeks ago had a bad experience that didn't need to be one. My daughter had an appointment to get some new trays and we were running late. I called the office- no one picked up (which is typical), but I left a message letting them know when we would be there. We arrived within their 15 min late policy, but the back office said they would not see her because they wanted to go to lunch. I know we were running late and that is on us, but when you still show up within their grace period, they should see you. It was a 5 minute appointment to get new trays. Now we are re-scheduled for a couple of weeks later. Poor customer service!! In addition most of the staff always seem miserable to be there (except for the gentleman at the front desk who greets you with a smile) Do better Rad Orthodontics!! read more

I have 2 family members enrolled with Thabet ortho. They had a staff member come down with Covid and they closed the office this week and they aren't returning any phone calls, emails or texts to their schedulers. It is very disappointing. I have trays that I'm supposed to pick up that are just sitting in their offices and this level of service is not worth the $$$ thousands of dollars they have received from me. They are not the Thabet they used to exist. New ownership and staff that are really dropping the ball. read more

Best experience with an orthodontist/office yet! I've had multiple consultations about my teeth and I thought it was an unfixable problem. Dr. Othman took the time to explain all of my options and I couldn't be happier with my choice to work with the office! read more

I regret signing up for services at this office. No one answers the phone and often you get a message that the number is not available. They are open at inconvenient times then close for lunch from 2-3pm. I waited over an hour to be seen. Try somewhere else for your ortho needs. read more

First of all, very inconvenient only open Monday through Thursday with limited hours and very few available appointments. They offer a ten minute grace period, today I arrived within the grace period of ten minutes due to icy roads and traffic. I was turned away rudely and workers made snarky comments while laughing amongst themselves. read more

I can't say enough good things about this office - they are amazing. I've been working with Michelle; she has been helpful, understanding, and seemed to genuinely care about me. I didn't feel rushed; I didn't feel forced to do anything. I met both doctors and they were both amazing - took time to explain the options to me and the process. They were 100% honest about what they could and couldn't do. If my son needs braces, I will be sure to go to Thabet and you should too! read more

One of the best orthodontists in Maryland! If you are looking for a great orthodontist Dr. Othman is amazing!

We LOVED Thabet Orthopedics when Dr. Thabet was here! It was such a fun and inviting office. Now it's sterile and not as inviting especially for kids. Since he left it is so hard to get an appointment in the time frame they suggested. My daughter had a wire come out and was poking her in the gum. It took them 3 days to get her in for an emergency visit. We were 11 minutes late for our appointment and the receptionist said I am not sure if the dr will see you, I'll have to check. Meanwhile we sat and waited for another 5 minutes. Then they refused to do the entire appointment services and said we'd have to come back in 4 weeks! I know we were late but... how many times have I waited in the waiting room for our scheduled appointment. I would not recommend this office any longer! read more

This place and everyone who works here is just fabulous! First off, the office I BEAUTIFUL! State-of-the-art facilities and service; it is so clean and everyone at the front desk is so friendly and helpful. Sandra walked me through the entire Invisalign process and payment plan, and it was SO reasonable. (So much less expensive than I had anticipated!) I've just started but am already progressing beautifully; thanks to the technology that they offer, I don't need to come in for appointments very often at all; everything is done through an app on your phone which scans your teeth. The office is so responsive to any questions I have (in person, via email, or on the phone). I have just begun my time here (only about a month), but I could not be happier with the quality of service. (Also, Dr. Thabet is one of the most renowned orthodontists in the country when it comes to Invisalign! He has been doing it since its inception--25 years ago, I believe!) read more

Awesome and professional! We have been trusting this orthodontist for many years and the quality of work displayed is amazing. I can't believe the dramatic change that has occurred from day one. We started treatment at around 8yrs old and now she is 13yrs old and is ready for her final removal. This office has reasonable payment plans and takes various insurance companies. I recommend this office to any family looking to create a winning smile that last a lifetime. read more

Rad Orthodontics - Germantown - Orthodontists Near Me - Germantown, Maryland

After a horrible experience at R3 Dental group yesterday, we made an apportionment with Thabet Orthodontics and it was by far THE BEST decision ever. Not only is the office super clean, COVID Guideline and regulations are enforced. Sandra took great care of my son, who is on the autism spectrum. Dr. Thabet was sooooo kind. All the staff are super friendly and welcome you like family!! SOOOOOO HAPPY WITH OUR NEW ORTHODONTIST read more

I knew I shouldn't have agreed to have my son be a patient here when they were "selling" their services. They have very inconvenient appointment times and are not accommodating at all. Today, due to icy roads, we arrived 10 minutes late which is their grace period and they turned us away saying we missed our appointment. While the front office staff wandered off to talk to someone, I'm assuming the office manager, I get a text that I missed my appointment. 3 people came over to talk to me saying they are being accommodating while at the same time saying they can't take my son for his appointment, smirking and making snarky comments. While trying to schedule another appointment, they had nothing available so that my son doesn't have to miss school and I don't have to miss work until a month out! One of the 3 people that came to talk to me even offered a full refund!!! Is that how you treat patients that are in the middle of their program? We have never been late to any previous appointments and the driving conditions today were terrible! read more

We love this place. Very friendly staff. My son is starting up the second stage of his process, which means deciding between braces or Invisalign. He is excited! read more

My 9 year old daughter is a new Invisalign patient with the Thabet team. Things could not have gone smoother at the introductory appointment, and she is now in the Invisalign program with weekly shifts to new aligners and an automated phone scan process that keeps us out of the office and allows us to share her progress remotely. The team is extremely interactive through the application but of course always there for us if we need to reconvene in person. Beautiful, kid-friendly office, friendly staff. Highly recommended! read more

Had braces a while ago when I was a teen and didn't wear my retainer on a regular basis. My bad! My teeth start to shift a little and one tooth is poking out of line. I stumbled upon a Groupon deal for invisalign at a decent price and a free consult at Thabet Orthodontics. I've been wanting to fix my not so perfect teeth for a while but had a fear. I remember dreading to go to the Orthodontist when I was a teen. The people would hate life and take it out on your mouth. Ouch! This was the complete opposite experience. I felt like I was in a wonderland of Orthodontics. I made an appointment after work and the location of Thabet Orthodonitcs was very easy to find. Right next to the Shady Grove ER in Germantown. Parking is free and it does tend to get crowded from time to time. As I entered the office... WHOA! Spic and span clean... with toys! Toys for kids and grown ups. The kids had games and I played with the coffee maker. ;-) The front desk staff immediately greets with perfect smiles and how can we hep you service. After all the thorough paperwork I was then greeted by the Certified Orthodontic Assistant, Kait. She was fabulous! Made me laugh and took detailed pictures of my teeth, face, and inside of my mouth. I was then directed to Sandy (Sandra) the Practice and Treatment Coordinator. Sandy was very sweet, detailed, and well organized when explaining my different treatment and financial options. She explained the new technology of braces and different kinds. I had no idea that braces have really evolved into such options of shorter treatment times, less visits, and faster results. Dr. Thabet himself even greeted me, gave a timely exam, and also gave a consult of my treatment plan. I felt very comfortable with Dr. Thabet and his group. They seem to really care about my well being, my teeth, and didn't pressure me into anything! I would have moved forward if it weren't for financial reasons. A few weeks after my consultation, my husband and I found out we were expecting a little one. I'll be postponing my braces but will definitely choose Thabet Orthodontics! read more

Dr. Thabet is awesome. I went in for an appointment last year in April, 2018 and after being with them for nearly a year, my Invisalign has been a success and my teeth are great. Everybody in the office is also very friendly. They have always been ready at my appointment times, and are very good at communicating any issues in regards to appointment times, or something related with the aligners. read more

I stumbled across Thabet Orthodontics when I was looking for a new orthodontist (after returning from South Korea). I believe they were one of the offices that came-up when I Google searched "nearby orthodontists". I honestly was expecting an ordinary dentist/orthodontic office, someone to help remove my wired braces, but boy was I wrong! It was super easy to get an appointment with them (I had called 3 other places before calling Thabet Orthodontics ... & they all either came across rude &/or uninterested in helping me with removing my braces). Dr. Thabet & his AMAZING team are more than just ordinary! They make sure their patients get quality care, & they have been nothing but professional from the moment I called for a consultation 3-4 years ago. More importantly, have have stayed professional & hospitable. Dr. Thabet took full responsibility to make sure I got the best result possible, even though my treatment started elsewhere (out of the country). He has also made sure I maintained the results with each follow-up appointment I had after my braces were removed. You're always guaranteed to be greeted with the friendliest "hello" & smiles when you walk into their office. They also have the waiting area that is well entertained for the younger patients. The office is always kept sparkling clean & with the cutest decorations. If you are in need of a new orthodontist, I would HIGHLY recommend Thabet Orthodontics. I am positive that you will be just as satisfied with them, as I have been! read more

My friend recommended Thabet and we're so happy she did! Super friendly staff from receptionist to medical staff to finance. Beautiful office. Seriously the nicest medical office I've ever been to. Special props bc they always greet my daughter with her nickname:-). We've gone to the same pediatrician for almost 12 years and they still mess that up. read more

If you are looking for a great orthodontist, and a wonderful staff then look no further. My son is so happy to see Dr. Thabet, and of course the reward system that he has for his patients. Parents, he goes into great detail about what to expect during the course of treatment, which will put you at ease. read more

We have been really happy with Dr. Thabet and staff so far. Sandra is amazing! Even on days the office is closed, we are able to get quick email responses to rescheduling an appointment and orthodontic questions. Office is very kid and adult friendly - video games, kids' incentive program for good behavior, and Keurig coffee machine. Tons of before and after pictures, you know you are in good hands. read more

My daughter just had her third progress check. Dr. Thabet let us know in 6 months she'll get started with braces and we should come back in to sit down and get the break down of insurance coverage, etc so we could adjust our FSA in time. The entire staff seems to truly care about this being as easy as possible in all aspects. Staff is very professional and friendly. Waiting room is clean and relaxed. Dr. Thabet has a very warm demeanor. My daughter was comfortable with the entire staff from the first time we walked in. We are actually all looking forward to the next phase. read more

The facilities are great and the staff are super friendly. But the first visit the woman made me feel awful about myself - telling me I need jaw surgeries and plastic surgery in order to look better. I just wanted to straighten my teeth, not change my entire face. I went forward with Invisalign and it was fine. They're easy to schedule with and very prompt. However, they were very misleading about the length of treatment. 6 months and done really meant 6 months and we'll reassess. Oh now it's another 2 months. Actually add 3 more to that if you want to be perfect. I ended it early because I couldn't take the lying anymore. If they had been honest up front about treatment length I would have been much happier. read more

After two years, my daughter had her braces removed today. This has been one of thee most pleasant experiences that I've ever had in dealing with a provider's office. From the staff to Dr. Thabet, world class care, professionalism, and customer service. I would recommend any and everyone to this office. Thanks again!! read more

This is an amazing office with outstanding staff. Everyone is so upbeat and happy. Their attention to detail is phenomenal. I cannot say anything negative about this practice. They exceed my expectations each and every time I visit. In addition, the office is spotless and always decorated with some sort of theme. I found that really fun and inviting. Dr. Thabet and staff encourage patient engagement ( fun games, raffles, etc) read more

So had my consultation yesterday and sitting there watching the staff interact with myself and the other clients I felt like I picked a good place, thanks to Yelp of course. Sandra, the coordinator showed me around and then the photographer got real personal. I suggest before your consult you brush, floss and whatever else to have your teeth looking close to perfection. The photography session though extremely uncomfortable and personal, it's purpose is very effective. Dr Thabet came in later, he showed me the images of my teeth and explained to me what need to be done. Then Sandra took back over and explained the process for both conventional braces and Invisalign. Very thorough and informative appointment. Now I just have to choose which one.. But anyway glad I choose Dr Thabet's practice and so will you when you decide it's time for braces. read more

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This place is awesome. They check you in as soon as you walk inside. How can they do that?? Because they know their patients. Very courteous staff. Bright airy and open space. And lots of bright decorations and games for the kids. A very welcoming atmosphere! read more

Rad Orthodontics - Germantown - Daughter getting her braces checked! - Orthodontists Near Me - Germantown, Maryland

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After having a horrible experience with Dr Tran, we finally found Thabet Orthodontics. I knew from the first appointment, things were going to be different! All four of my kids were Invisalign patients and had a wonderful experience. The entire Thabet team is top notch. I can not count how many friends I have referred to the office. My kids loved Dr. Thabet and always were made to feel special and more importantly heard. Dr Thabet always had time to hear their concerns or answer their questions. read more

Great patient service. Their follow up with a question I had was so prompt.

Thabet Orthodontics is the antithesis of the dark, scary orthodontist offices of my youth. The office is bright, warm, and inviting and the staff are wonderful. I especially love how Thabet uses all the newest technology so everything is clean and painless. I had a lot of anxiety about being an adult with Invisalign, but at every step Thabet made the process easier than I imagined. Their financial adviser even helped me to save a lot of money by using an FSA instead of paying out of pocket. read more

Lovely office with a very kind staff. From the moment you walk in to the moment you leave is nothing short of a superior experience.

Great Doctor. Great Staff. Great Service. Appreciate the fact that there is never a wait. Very friendly Doctor. read more

I cannot even imagine a better experience. The staff is so sweet. When you arrive for your appointment it's like you are the only one they are focused on that day. Your appointment starts on time every time. I felt like I've been going there for years. My case is pretty complex and I'm actually pretty terrified but I have the utmost confidence in Dr. Thabet and his team. Oh, and this is the most state of the art office ever. I literally watched a 3D imagine if my entire skull spin around on a flat screen, after a 5 second no touch X-ray. I love this place. read more

This office is great!!! The staff is wonderful and Dr. Thabet does an amazing job with patients of all ages.

We were a little bit late but the office gave us no trouble and they saw my son right away. We were scheduled for an hour long appointment but the staff was efficient and we got out early. My son is 14 yo and is on the Autism Spectrum. I usually go in the back with him while he is with the doctor, so I can listen to what they are telling him. However, today I let him go by himself for the first time (trying to encourage him to be more responsible and independent). Everyone was nice, friendly, and very helpful! I would definitely recommend them, especially for kids with special needs. read more

Great facility and service. My picky 9yo son loves coming here and doesn't mind getting ortho work down. He started with an expander and moved on to getting top braces for his first phase. read more

" Everyone on your staff are so very kind - and 'nice', as my son puts it! That was the first thing he mentioned; that and he's glad for the fact he can earn coins. :) As a mom, I appreciate the thoughtfulness that goes into making children feel at ease, so tenderly listened to, and respected (this can be scary! To be included in so much of the process helps tremendously.). Not only that, it's clear the knowledge Dr. Thabet has in this field, and it's wonderful having every confidence in the world that my child is getting the very best. As I've said before, going to Dr. Thabet's has always been a highlight for my son! He looks forward to these visits every time. Thank you for being such a fantastic office all the way around! " read more

Why does Dr. Thabet have a 5 star rating? Because he is the best. I have met people in the lobby who drive from Columbia to see Dr. Thabet!! He has done wonders with my daughter's severe over bite and really straightened her teeth. She had to get braces on the front 4 teeth when she was 8 due to possible trauma to the teeth if she fell. She also had to wear headgear for a year poor baby! But, her teeth look amazing now. Dr. Tabet really reinforced the value of wearing headgear and retainer when it was time. She still wears her retainer daily and knows the importance. She cleans and cares for it very well. The technicians are great and you receive coins for visiting that can be used to purchase cool kids stuff. The lobby is warm, welcoming and inviting. I highly recommend. Your child's teeth will thank you! read more

After my daughter had her teeth corrected by Dr. Thabet, I decided it was my turn. Yesterday I went in to the office to finalize paperwork, have my 3D head x-ray, cool, and get impressions of my teeth. The staff walked me through everything so easily. I felt relaxed and completely at home. I'm looking forward to the call that my Invisaligns have come in. I am always impressed with this office and it's staff. I never even considered using my dentist who also does Invisalign. read more

Best ortho EVer! Really great folks in the office and personalized care is not lip-service here. Dr. Thabet presented a few options to rectify our problem after my daughter lost her retainers and even offered a substantial discount on one of those options. I highly recommend them and have directed many friends to check Thabet Orthodontics out. read more