I discovered this business when I had a very unique marquis shaped sapphire, and diamond ring where…read morethe gold prongs were so worn it was barely holding the stones. This ring is very sentimental to me as it is the only piece of fine jewelry I've ever bought myself 38 years ago. He repaired it beautifully! Today, I went to have the ring inspected and cleaned--all is still good. But I had another dilemma. I have an old radio shack frame from about 30 years ago that my son sent me a beautiful message from when he was 2 and the batteries finally died-- yes 30 years! But the problem was this old frame. I couldn't get the batteries out. I tried everything googled, ChatGPT magnets--everything. Nothing would get those stupid batteries out!! You took care of it in seconds and brought back all my favorite memory. Thank you so much for restoring my precious gift!!

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

Five Stars -- Truly Exceptional Work…read more I brought Billy a pair of 20+ year‑old Nike Livestrong Vomero 5s that most people would've written off as unsalvageable. He completely reglued and rebuilt them, and the results honestly blew me away -- they look almost brand new. The craftsmanship is top‑tier, the turnaround was quick, and the price was more than fair for the level of skill involved. Billy (the owner) is the man, and I say that with 100% conviction. If you need a cobbler who actually cares about the work, this is the place. Sincerely, R. Green

The work Billy did was shoddy at best and he was very rude to us from the time we came in. I almost…read moredidn't leave my shoes there, but I was desperate. Now I regret it and do not recommend this owner or business to anyone!

What a fantastic job Chris and his team did mounting our TV over the brick fireplace. They were on…read moretime, affordable and professional, even cleaned the TV screen! If you are shopping for a good installer, call Chris.

Chris did a great job! I wanted to see if a flat antenna could pull in some stations and if so,…read morehow to work the remotes. He was prompt, patient, and professional, and had my antenna up and working in short order. I am not tech savvy, but Chris was able to explain the "how to" and answer my " what if" concerns clearly. Chris is a kind and smart expert who inspired my confidence and did so quickly and at a reasonable price.

B&R came to my home for a reasonable service charge of $95. Unfortunately they misdiagnosed the…read moreissue and delayed the repair. There is positive. B&R never charged for part ordered. They never charged labor, or add trip charge. Also B&R is local. They made a mistake. Unfortunately it was the nuclear problem of a board going out on just a 5 year machine. Both repair techs were super nice too! However, they did not wear nothing over shoes and tracked inside. Would I trust B&R? 100%. Their trip charge is $30, or so less than competitors. Hourly labor also less. 3.5 rounding down with delay and ultimately the need to purchase a new machine elsewhere.

Had them scheduled -twice -for alliance repair & they never showed up & you cannot get anyone to…read moreanswer the phone.

Kristen is the absolute best and sweetest woman. She is now the main lady behind the desk. She will…read moreanswer all of your questions to the best of her ability and you always leave in a better mood. Great turnaround time for service. Great value. Can't go wrong.

Wonderful service and one of the best local dry cleaners in VB. Incredibly affordable and the work…read moreis always exceptional. Staff is always friendly and efficient. Highly recommend! Thank you, S Ray Barrett's!!!

I love Back Bay Pest. I've been with them several years. They always let me know in advance when…read morethey're coming and they're always on time, if a problem occurs in between my spraying they are here immediately I would highly recommend them. Matt is the best.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

Unprofessional and rude once they got some money. They dodged our phone calls after they missed an…read moreappointment. They ordered the wrong size part and never showed for the appointment that they had to reschedule. We already paid half the price and they've only done 1/4 of the work and we have gotten no response of when the rest of the work would be completed. Never again....quicker responding to a review than a call from customer.

I hired Tony's Pest Killers for rodent control and later for mold treatment and vapor barrier…read morereplacement in my crawlspace, based on positive reviews. Unfortunately, my experience was disappointing, especially considering the $4,217 I paid for both jobs. Issues Encountered: 1. Poor Customer Service: The rodent treatment included an unexpected $16.83 credit card processing fee, which was not disclosed upfront (the amount of the fee is not the issue as each of the techs for the crawlspace job were given a $40 tip before I realized the job was left incomplete). While agreeing not to charge me the fee on future jobs, Tony called me to chastise me about complaining about the fee when he charges less than his competitors for services provided. How much Tony charges in relation to his competitors is irrelevant to the fact that I was forced to pay an avoidable fee. Tony's response to my concerns regarding the incomplete vapor barrier installation was equally unprofessional and dismissive. 2. Incomplete and Haphazard Work on the crawlspace job: * The job was scheduled from 9am to 6:30pm, but the techs arrived late without notification, and the work was completed after 8pm. * The vapor barrier installation was unprofessional and incomplete, with visible ground, dirt on the barrier, and improperly pinned sections. Trash/debris was left under and on top of the barrier despite a $1,280 charge for trash removal. After sharing photos and videos of the incomplete work, Tony agreed to send someone to finish the job but at the same time made excuses for the techs who started the job. He assured me the vapor barrier would address humidity issues, but when the humidity in my house reached 80%, he suggested contacting a home inspector instead of measuring the crawlspace humidity as promised. Despite paying several thousand dollars, I decided not to pursue the matter further due to the stress involved. I hope this review helps others make an informed decision about Tony's Pest Killers. EDIT to include response to business owner: I have included images of our text conversation about the credit card processing fee. You are lying. You NEVER said your competitors charged $1,000 for the job you did because they don't charge $1,000. You only mentioned that the price was $350 pre-covid. After I thanked you via text I thought that would be the end of the conversation but you called me to chastise me about complaining about the credit card processing fee. Your ease at lying amazes me. As far as the crawl space, you estimated the crawlspace to be 1600 square ft not including the cement blocks. You asked about the old insulation and whether I wanted it thrown out with the rest of the trash before you started the job. I told you I did want it thrown out. I have attached the text exchange. At no point did you say anything about the old insulation not being included in the estimate as you were sure to mention about the trash on the cement blocks not being included in the estimate. You left any trash on the cement blocks because you said that wasn't included. You provided an estimate and then you provided the final invoice, which I paid in full. The fact that you rounded down in estimating does not justify or diminish the fact that you left the job incomplete. I do not owe you "gratitude" (as you suggest in your response) for the cost of doing business. It's bizarre that you think you are doing people a favor by providing service that is incomplete and haphazard. Good customer service goes a long way. No one asked your techs when the job was going to be done every time they emerged from the crawlspace. In fact, they were each given $40 tip ($80 total) when they claimed that the job was complete. I never told you that I preferred white plastic. I sent you an email with a question about the difference between the white and black plastic. Period. Your lies are outrageous and say a lot about your character and how you run your business.

Wonderful experience. I had an incident where my laptop stopped working, went to them since I lived…read moredown the street. I called ahead and basically parked and they picked up my device from my car for me. Within an hour they were performing a diagnostic on my device and provided me honest and useful information via text with pictures so that it was easier for me to understand. As a technical support agent, I really appreciate honest and prompt assistance. Although my device was pretty much fried, due to it being purchased as refurbished, they did not try to badger me or up sell me. I will now recommend their services to anyone with laptop issues. Thank you again!

My computer takes a daily beating in my line of work, and finally it just completely died on me the…read moreother day. I just moved nearby, so I didn't have a local go-to for repairs. Matt was great, and they had me back online quickly - as soon as the part came in, it was fixed same day, and for just the cost of the bench-test. I've got my new go-to, and would recommend them to anyone.

Super easy to work with and they have great prices. I would highly recommend them to anyone needing…read morea dumpster

I have been doing construction for 20+ years and have been taking advantage by a lot of waste…read moredisposal companies then about 10 years ago I found Southside and I have never worked with anyone else hands down these guys run a professional company and do what ever it takes to make sure there customers are treated right and fairly. So if your in the construction business are just need to clean up your property this is the company to call dont waste your time calling anyone else.

George is always on time, an absolute joy to speak with and absolutely superb at his professional…read more Part of the reason I keep my subscription with Accel is the professional of their technician. Thank you George we appreciate you! Ive been with Accel over 3 years and had them service my last two homes. I highly recommend them.

Malcolm did the most thorough job treating our home today! Inside and out, he paid attention to…read moredetail and addressed all of my concerns. Thank you, Malcolm!