I have used this service three times in the last year for my older Sole brand treadmill.
The rear roll bar went out and the machine was making horrible noises so I searched online to find someone who could service a Sole brand from their main website.
I reached out to Dave who was wonderful - he came quickly and performed a maintenance on the whole machine and diagnosed the problem as the rear roll bar. We ordered the part, replaced it, and she runs like new.
He mentioned that since my machine is over 10 years old - the front roll bar may not sound as bad but likely needed repair - so, 6 months later I reached out. Same easy process, emailed quote, I accepted the work order and amount and paid, parts ordered and scheduled quickly.
I am super happy to have found a great company that is responsive and accountable and easily able to service my older treadmill that is still in wonderful working order. I hope I can get several more years out of her with proper TLC!
They send written quotes, all paperwork is emailed, and you get text/email appointment updates when scheduling work. Easy as pie and super professional. Highly recommend. read more