Thank you, Jacob for amazing service!…read more The store had broad selection of colors in the shoes I was looking for, in my size, and I was able to compare a couple different models. I really appreciate the complimentary socks to try on the shoes (I came straight from work). Overall amazing experience and I'm happy they had the Cloudmonster Hyper's in my size. Jonathan S.

Great selection of the kind of shoes I like. Good looking…read morestore. BUT horribly rude employees.

Let me start this review by explaining my love for the Allen Edmonds brand of shoes. Their dress…read moreshoes are the only brand that I wear. I fully believe they are the best dress shoes out there at their price point. They are well worth their cost. With that said, I purchased a pair of black Park Avenues online and they just didn't feel right. I decided that I wanted to go into the Allen Edmonds store to get my foot properly fitted the "Allen Edmonds way." Well, that day, the "Allen Edmonds way" meant the lady who was working questioning me about why I wanted my foot measured if I already owned a pair of their shoes. I mentioned that I bought the shoes based on the size I had worn previously for another brand. So, to measure and size my foot, she gave me the Brannock device and had me do it myself. I was blown away. I've been to much lower end shoe stores, and even they actually measure your foot for you. It was such a disappointing experience. If I'm going to spend $400+ on a pair of shoes, well, I expect a better experience that I can get a Payless.

if you need shoes, this is the place to go. If they don't have your size, they can order it from…read moreanother store. Great shoes and great service.

My husband and I walked in as the "warehouse sale" caught our attention. Not a single sales person…read moregreeted us or went over the sales special with us. Another couple walked in shortly after and they made sure to have greeted that couple. This is not the first time I've experienced this at this store. We were just coming from church so we were nicely dressed! When we left no one said anything to us either. It seems like a theme with this store, the sales people are not at all inviting. We cut our time short and left. Please train your sales people to greet ALL customers, no matter what they look like or are wearing.

My review is based on service alone. I will never again shop in a store where the salesperson looks…read moremy daughter and I up and down with an expression on her face as if we weren't good enough to enter the store. Yes we were dressed very casually - but if she only knew how much I would've spent if she had greeted us warmly. Boooo these are the stereotypes that Birmingham is trying to live down. It felt like the scene in Pretty Woman!

Tender offers what many boutiques don't - variety and fresh designs. Many small stores and…read moredepartment stores stock the same designers and trends, but Tender has their pulse on the latest fashions from Europe, and what's hot for the season. As a stylist from LA, I love coming into the store for fresh finds. I especially love their shoe selection. Go visit Sophia - the kind and stylish sales girl, she's helpful and has a good eye for what you might be looking for. You won't regret stepping in for a look and buying a fresh item or two for your wardrobe.

This place is a miserable experience! It feels as though you're on an old school used car lot,…read morebeing followed and hounded, completely pressured to buy. I don't know where management has learned customer service but it was a turn off. Especially when you are able to get the same merchandise elsewhere. Even buying online and having to return items would be much more enjoyable! NO THANK YOU

Alas, so nice to not have to cross the border for some good quality beaver wear…read more I first bought a long purple hooded sweater from the Root store in B.C., a while back, but now it's so convenient having this Root store nearby, that's if you can snag a parking spot on the street, otherwise it's a structure parking and a little trek to get here. I have only bought workout hooded sweaters from here in the past, always good, solid quality threads. Will outlast most relationships. :)

We have always had a good experience shopping here. The location is great/terrible at the same…read moretime. Located on Maple in downtown Birmingham is great, but parking is a challenge especially in cold/rainy weather. The clothing is very high quality, and the staff is very friendly. Great products, but you need to be patient when making the trip. It's worth it though.... Enjoy!

This is a hit or miss spot for me. Sometimes I can find one item and other times it's just a browse…read moreday. Spring and summer gear is currently on display. I found a fun side zip-up during the fall or winter season. Nothing caught my eye today. Sweaters are usually something I can find here, but other seasons are good for browsing.

While you will find some trendy clothing, you will also find something classic that will last…read moreseason from season. That is the type I buy and at times you can't find that. I needed a warm turtle neck. When I explained that to the sales clerk, she quickly showed me what I was looking for. Quick try on in one of their dressing rooms proved it fit. It was more than I wanted to spend, but the quality means it will last for years. Most of us females know when you find something that fits perfectly, you buy it. Good service and good quality means repeat customers every time.