I purchased my vehicle in March. The sales people got me 0 down in an OK car ( not exactly the one I wanted) after getting it checked out my mechanic found several issues including bad tires. They assured me they would fix all issues at no cost to me. It has been 3 months and I am have a very hard time trying to get the issues solved. They do very little over the phone and they give you the run around. WARNING... Don't go unless you have no other option... WARNING!! read more

!! DRIVE WITH SHAME !! I trade in for a new car here on 05/2017. I owed about 8000. After the trade in I was making payments for old and new car until 10/2017. They would not send me the license plate nor pairs off my old car. Finally after 5 months later, the deal paid off but minus payments I made. I have been contacting corporate office and local office but no response. This place still owe me more than 1000 but no one is willing to pay. read more

Drive with Pride - Car Dealers Near Me - Houston, Texas

BUYER BEWARE! They recently lost their A rating with the better business bureau and are in the process of being expelled due to fraudulently financing service contracts and failing to refund buyers who cancel these fraudulent contracts. read more

Drive with Pride - Car Dealers Near Me - Houston, Texas

I want to give negative star review!!!!! DO NOT GO TO THIS LOT EVVVVVVER!!!! We went to Drive With Pride on Memorial Day weekend. We were In and out with the car we wanted. They verified our employment and salaries. We had the car for 3 weeks and the came to repo the car. We hadn't even made the first car payment yet. We had our interview with the finance company and everything was good to go. The day they picked up the the car, they claimed the our employment was incorrect. We work at school districts and we are out for the summer. They said because we are out for the summer we are considered unemployed. Which is absolutely incorrect!!!! Now they do not want to return our down payment due to their incompetence! OHHHHHHHHH, but I am getting my damn money back. I am WARNING you please steer clear of this hell hole! read more

The ask for too much money and get upset that other dealers offer better. One dealer name Emmanuel tells me my offer is a joke and would finance the rest. So I bought the same car with just 7000 more miles than the one they have but in better physical condition for a little over 10000 dollars less than he was offering. I don't understand why they would think people would pay them more just because they insult you. Saving 10K to me isn't a joke but hey if they can't compete then how about not texting my number with trash offers. Basically don't waste your time here. Save money go elsewhere. I don't mind getting told my offer is a joke when at the end of it all I said 10k, so who's laughing now lmao! Better luck next time read more

Please see the posted photos of the response I got on Facebook from the sales manager at Drive with pride. If this does not show the unprofessionalism of this company nothing will. It was intact Drive with pride that did not complete the paperwork. I had many issues with this company when I purchased my vehicle. read more

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WORST DEALERSHIP EVER!!!!! BEWARE!!! There were too many things to list, but what it really boils down to are: they will never do what they tell you they are going to do, purchasing a car could take you up to two months (that's how long it has taken us and we're still not done), THEY ARE ALL LIARS (which is normal in car buying unfortunately, but they lied about stupid insignificant things), and most importantly they are a rip-off and their cars are crap. We bought a car from out of state and when it was delivered, the tires were so bald that it wasn't even drivable and it broke down within 4 days. It will take at least an additional 5k to fix this car. This was hands down the worst experience with a company I've ever had (and I've had some dooseys!) STAY AWAY!!!! And if you still cant, don't say I didn't warn you. read more

Should I really write this review? It's clear the type im of business ran. But here I go. Went to look at a 56K ( says the website) Mercedes. I get there they check my trade in say they will give me 6500 and had 15k down. Sounds good right? Now the price of the Mercedes has jumped to 62k a whole even 6k as my trade in huh? Way to cancel that out. then they multiply taxes to the 62k pre down payment and trade to eat more of my down payment and leave me with a high car payment. which would not be the correct math it goes (price- down payment-trade then multiply taxes). They did taxes first against the already high market price. Fair market was 42k-53k they had 56k then tried to jack 62k. Clearly I played it cool as if I was thinking about it but already made up my mind and just let them run back and for giving me trash quotes. Before I went across the street and got a better deal. The white one was the one i really wanted the white one hey had but they wanted to scam me so hey it's what it is. Clearly my shirt said "engineering" soon as the numbers hit in was like these guys are looney. read more

Not only do they try the bait and switch (drove over to look at a specific car that wasn't even there despite having an appointment), now I'm getting mysterious random robo calls and phishing "this is the technician, your firewall on your computer is down". This NEVER happened until I filled out their form so they give out your info too. Stay away from these used car salesmen that give used car salesmen the bad rep they have read more

I mean I purchased my car ! I have no complaints ! Will continue to shop here ! I recommend Nicholas Acevedo The Internet Manager 713-772-7772! I don't really know about the other reviews but I had a good experience ! One thing was they took like 3 months to give me my tags ! That was probably because they fired the man who sold me my car ! Not Nicholas lol, someone else ! And even if you do buy the car they'll still harassing you asking you why you didn't buy the car ! They allowed me to bring my dog in so they cool in my books read more

I will not do business with Drive with Pride, although my decision is not based applicable to all employees, my now and current future decision will reflect off unprofessionalism, time wasted, and negative affect that I have underwent with your business. Overbooking a car, Setting features to the car that are non existent, Not upholding the end of a "signed contract", affected credit by your dealer applying to way to many businesses, having to reinsure my previous vehicle because of spot delivery performed by dealer, contacting place of residency to change vehicle, Delinquency on my accounts for time wasted causing me to be late on payments, to negative and displeasing attitude and behavior performed by your dealer. My choice not to sue for delinquency on my accounts but I have already implemented my 3 year review on drive with pride to the Better Business Bureau. So, due note, my future business with Drive With Pride Will Be '0'. !DONT BE SCAMMED! ENJOY MY REVIEW read more

The customer service here is TERRIBLE. The manager has a short temper. Stay away from Drive with Pride, AND their In house financing company "Mi Familia Autos". I questioned all the bad reviews to the manager, and he got so upset and crumbled and ripped the contract. Calls DO NOT get returned, and 95% if the cars from the in house financing company aren't safe to drive. I was put in 4 loaner cars, and 3 of them were in terrible condition, the last one FROM the retail side was in OKAY condition.- Don't fall for the FEW 5 star reviews because they are all FAKE . The company rewards the staff for getting friends & family to post 5 star reviews. Listen to everyone else and save yourself the time, stress and money and get a car somewhere else. Don't let them scam you!- I was so happy when they told me they couldn't go through with the deal because days before that, I was trying to find any way to get out of the deal! There are so many other dealerships in HOUSTON that will help you. :) (I found a car the day after leaving this dealership & ITS CUTE & way better than any if the loaner cars or cars I tried to purchase here.) - Do your research and do not buy from them read more

Drive with Pride - A LOT OF THEIR POSITIVE REVIEWS ARE FAKE! - Car Dealers Near Me - Houston, Texas

These people are crooks save your self some time and money by shopping at a real deal ship not car lot. This rude how don't know who she talking to corporate needs to get in touch with me real fast. She don't know what her employee told us over the phone! She is straight lying out of her mouth read more

Purchased a car and they never obtained or transferred tags and title, nothing but issues and broken promises. Then they changed names, yet the same employees are giving me the 'we can't help you" talk. Avoid! read more

I forgot to add one more thing to my review and can't since it's being reviewed before it post. Here it goes if you do buy a car from here you will most likely get a call a few days later or week to come back because for some odd reason they will say you weren't approved or some other excuse and take your car from you and won't give you a refund. So BEWARE AND ROLAND IS OWNER AND HE IS THE WORST EVER read more

If I could put no stars I would-so I personally did not purchase a car here but my sister did. She bought her 2001 Dodge Durango and used it as a trade in/down payment, and was approved with no problem. Drove off two weeks later she received a call that her pay checks were wrong and she had 1 hour to get them right. So she spoke to her manager and requested that something was wrong with the check stubs and would need it fixed, this was a Thursday afternoon, Friday morning the repo showed up at her house and took the car and said she gave fake check stubs. So my sister came Friday to get her truck back and the manager said come Monday the sale person she was working with will be here than. So here we are Monday-she calls and they give her the run around, she said can you call I said yes, I call and tell them me and my dad which his name is on the title will be going to get the truck and they were all nice and said okay. 15 minuets later Terry calls saying when you come I'll have HPD here bc you have fake check stubs and that's a crime, I said I don't care who's there bc I got those check stubs from my employer so by all means HPD can be there. Now that Iv been sitting here at this crappy place I decided to write a review, 1-the Durango does not have a battery, when she traded it in it had a working battery 2-the manager is saying they can not find the title So now we are waiting for HPD so we can file a report! PLEASE PLEASE DO NOT COME HERE!!! read more

Drive with Pride - Car Dealers Near Me - Houston, Texas

After searching the web site of drive with pride dealership I requested an appointment to go out and take a look at some vehicles I decided to stop in and take a look at the inventory I met up with a gentleman I refused to give his name but after test driving several vehicles I found one that I was interested in all of my information was given come to find out the salesman that I was dealing with was new to the business so he and I was given the runaround so I'm pricing after seeing a particular price for a vehicle online with monthly payment option that monthly payment option didn't add up at all in real life I was prize gouged by $20,000 for the vehicle that I chose and I decided not to move forward I believe that this was an intentional act on the sales manager and I find it unlawful read more

Horrible management as well they will send your deal to multiple car lenders screwing up your credit. Horrible place and bad experience. 12/4/13 read more

Does not even deserve 1 star... I just drove in to town from 2 hours away to find that the car I had wanted to buy had already been sold. 2 hours ago I spoke with a sales rep from Drive With Pride over the phone to verify a car I wanted was in stock at their location. I should have taken a clue when the sales woman asked if I would come in to see any other cars or if it was only this one in particular I wanted. When I said I wanted the one particular car, she told me the car was indeed available and even verified the stock number with me. I asked her if they could make it worth my time in the price of the car since I was driving in from out of town, we discussed numbers, and came to an agreement. I just drove 2 hours from out of town to this location only to find that the car had been sold several hours before the verification phone call and was told it was my fault for not verifying. They then proceeded to try to sell me a different car. Lied. Bad business. Bait and switch tactic BS read more

DO NOT GO HERE UNLESS YOU HAVE NO OTHER OPTIONS. I have boughten 3 cars here, and never learned my lesson to not go back, because of how young I was. This time I went in knowledgeable and knowing they couldn't screw me over( they didn't like that) after a week of telling me I was getting the car I had chosen they brought me in and told me I needed 6k down... For a 2010 car? What a joke. I told them I was doing everything I could to bring my credit score up and to not go to every bank checking who could give me "the better rate" they did not listen and checked my credit score with 11 banks, bringing my credit score down 79 points in ONE WEEK! SAID is the name of the sales guy... He is a liar and will keep saying his two famous phrases over and over " I going the extra mile for you" "I'm on your side my friend" I will be getting an attorney and suing this place for misleading communication. It's also taken them 4 days to refund me my deposit back and I've been able to talk to NO ONE. Just email this guy, and gotten no response. I repeat keep away from SAID. pronounced (SA-EED). read more

First off 7 ppl walked PASS and not one of them asked me "Have you been Helped?" But they can acknowledge the sports events on the DAMN TV ! Only the receptionist was polite and kind of helpful. I should try to apply here so I can get paid to give poor customer service. I got my car from here and I referred ppl. I will NEVER AGAIN! I will inform everyone about how ghetto this place has become over 1 year of purchasing my car! (I'm black so I'm not discriminating) I'm going to also talk to the owner when I get a chance. read more

Larry Cousins over there at this dealership is a con artist they said they had a certain vehicle out there for me a Buick Enclave they never had the vehicle they said they do bank finance or in house finance they don't do in house finance what they do they going to take your name and social security number and go to the bank and run your credit behind closed doors then they're going to try to ask you to come up with a bigger down payment its a scam do not go there Larry cousins, and his sidekick is named Nick stay away from that lot mi familia is right across the street to they're in it together they lie about cars and lie about finance so don't waste your time there read more

And it was as good as it gets I had a great salesman named Walker he was very patient with me and my needs as I am very needy and wanted to see a lot of cars and trucks. I found the one I want and made contact with a dealer for life!! I got a Mercedes and they even make sure the vehicle is top notch!! If you go there'll ask for Damion Walker her took care of me so I had to write cause customer service in the car industry basically sucks but I was treated cool here read more

My car has been in service for a few weeks as soon as it was completed, Nick made sure he sent me a text to let me know it was ready. I know they get very busy and close at 8pm. I received my text at 8:39pm. They put me at ease to let me know that he does sit sown at the end of the day to go through his messages even if it is after hours. EXCITED I GET TO PICK UP MY CAR TODAY :) read more

This place is a SCAM. Horrible customer service, terrible sales people and totally unfair dealing practice.

Said Farris was our sales guy. We had an enjoyable experience. No issues at all, in fact we were in and out of there with the vehicle in 3 hours. read more

Their customer service sucks! They so quick to sale the car and forget about the customer I been trying to get someone to talk to me about this loud brakes being that I just purchase the car three days ago my drive seat is loose and all I ask was for them to tighten the seat! I'm just frustrated with them I wouldn't tell my friends family nor enemies to go purchase a car from DRIVE WITH PRIDE!!! read more

Okay, Let's start by saying I have to retract every single word I inatily spoke of this low budget-bootleg dealership! I will try to keep it short, if I were to explain all details I would need to write a book! As I mentioned in my other bio I had the car for six weeks...only to be given a phone call straight out the blue five days b4 my 1st car note became due to surrender the car! No waring, nothing they demanded I give it to them within 24hrs. They had some fake attorney call me, very unprofessional over the phone. Needless to say I did return their car. They claim the paperwork for loan company was inaccurate.(They dropped the ball on the deal) I immediately demanded my 3k dn payment, and had to wait one week. Upon picking up my check I was given a stank attitude from their finance mgnr named Basil. He is also very unprofessional and his attitude sucks...so I made him aware of it at that moment. He then proceeded to call me a CUNT! At this point I was livid, it took everything out of me to contain myself! Bottom line this isn't the way a dealership should be ran, and I am just beginning to forewarn ALL CONSUMERS beware!!! read more

I was referred to Drive With Pride and more importantly a salesman named Julio Cortez. I called him about a car I saw online and he gave me all of the information on it and even got the financing application started on the phone. I went in later the same day to test drive the Lexus IS 250. It was beautiful, looked brand new and drove amazingly! I told Julio exactly what I could afford to pay for the car and he made it happen. I took the car home the very next day and I couldn't be happier! He also printed the car fax for me and let me know every detail about the car's history and factory warranty. I would definitely recommend Julio if you go to Drive with Pride. Also, with ANY car dealership, let them know up front what you can afford to pay and stick to it! Also, ask for the carfax so you know the car's history in advance. Do your homework! read more

This place doesn't even deserve a one star!!!! My husband spoke with a man by the name of Henry and the manager, Josh regarding a 2008 Infinity they had advertised on their website. They both encouraged my husband to come in and test drive the vehicle. We drove from Pearland and as we waited for Henry... Btw, he never came out to help us. We ended finding out from another salesperson that the vehicle we were scheduled to test drive was sold 2 weeks ago!!!!!!!! Henry's lie spoke volumes about how Drive with Pride conducts business!!!!! It's a dishonest place !!! read more

The car that I brought from here got flooded, it was an overwhelming experience. So I had to get my warranty cancelled. I talk to Angie to get her help. & talk about attitude ! Her tone with me was completely unprofessional when I was just asking for information on what I needed to do. My thing is if I spent thousands of dollar with y'all there should be no room for unprofessionalism. Don't spend your money here they treat their customers any kind of way. read more

Phil was great! He was courteous and knowledgeable about the vehicle I was looking for. I didn't buy that day but appreciated the knowledge that phil provided for my vehicle decision. I will be back to take my car home. Thanks Phil!! read more

BAIT & SWITCH/ ROBBERY - NEVER and I do mean NEVER purchase a vehicle from drive with pride. I am 22 years old and I went there as a first time buyer. I'm sure most of us has had that excitement of being able to purchase your own vehicle from a car lot for the first time especially if it's all with money you earned on your own or even from your parents. It's still your first real car!! Anyways, initially when I went there I had my mind made up on the type of car I wanted however they said they couldn't get me that. so I dropped my standards to a 2015 Chevy Malibu and the finance manager Randy said "I'm not accepting anything under 3-5,000 down" ...NOT happening. So I said okay that's fine I'll just go elsewhere... About a week later I get a call from the salesman Ray which is whom I had been dealing with saying they "got me APPROVED for a 2016 nissan Altima" which I had already let him know that I didn't really care for nissans but I would settle for one at this point because it was a decent car and they were offering a lower car note than another car lot that I in fact turned down an offer from to go with DWP .. so I went and did the paperwork for the Nissan and got my insurance and everything together and left with my "new car" on January 6th.. slowly but surely January 19th approached and I received a call from Ray (the dealer) saying that he needed me to come in because they are able to "lower my car notes" so I'm all for it of course. I get there about an hour later and he proceeds to tell me that they are going to put me in a vehicle of my choice for the day because they needed the Nissan for audits with the bank and that the only way to lower the notes is to put me in a smaller vehicle instead of the Altima that I was already "approved" for. Randy (the finance manager) says "the only way you can keep the Altima is if you bring me an additional $1,000. I let him know that I could not bring him $1,000 so he then gives me the option to either bring an additional $1,000 or to bring check stubs from my second job showing that I made an additional $1,500-2,000/month and gave me a two week time frame. The following week on January 25th I called Ray and let him know that I will have my check stubs to him first thing in the morning at 10am he told me "okay great!" late night/early morning, January 26th around 4am we were awoken to someone banging on the front door and texting my phone saying he was here to pick up my car. It was Clarence (their repo man accompanied by another gentleman) he says "oh they don't want the car they just want what you're supposed to bring them" (the check stubs.) keep in mind this was a few hours after I told Ray that I would bring them that morning and only a week into the 2 weeks that I was given. so I'm like how am I supposed to take them the check stubs if y'all are taking my vehicle and I have to go to court in a few hours. He said he don't know but that's what I needed to do to get my car back. I later found a ride to DWP after I got out of court and basically Ray let me know that they were not going to proceed with the deal and they were not going to give me my money back either or even put me in a different car. Randy told me that the address that I live at is not really the address that I live at simply because that's not the address that I was at when they picked up the car. so i'm like how are y'all going to tell me where i live just because i wasn't home when y'all decided to come get your car. He was basically saying I lied on the application as far as my address is concerned because I was not home. I was confused because I know what address I reside at, my name is on my lease, my mail and everything comes there and all of my belongings are there, I explained that to him and he proceeded to question the address that I was at when they came for the car which is my boyfriend's apartment and he just shrugged his shoulders like he didn't care and didn't believe me. Anyways this whole ordeal ended with me leaving their building with no car and them refusing to give me my money back. Basically DWP is nothing but a BAIT AND SWITCH car lot and they have no problem with screwing over people. I would NEVER go back there nor refer anybody to go back there. If you all care about your money and how it's spent and really need a vehicle then I would suggest steering clear of "Drive with SHAME" because all they're going to do is take your money and act as if they're putting you in a vehicle that you like just to take it all back and put you in a vehicle of their choice. In all honesty I feel like I was robbed of my money, my confidence in car lots and my PRIDE. That's the first car lot I've ever dealt with in my life and honestly after them I'm scared to deal with another one. read more

Drive with pride are money hungry skeemers they sold me a 2005 Ford Explorer that wasn't there's than stole my money out of my truck after one late payment they came and stole my truck and items out of it..but me and my wife file a complaint with the attorney general and submitted it..They skeemed the wrong couple Cindy and max are the worse two people to deal with.than on top of that they internet said the ford explorer had 108000 miles I finally looked it had 250000miles on it wow what a blow to the head..But we have filed charges sooo I hope they are happy because mmmmm nobody plays me and my wife... read more

This place is HORRIBLE! DO NOT BUY A VEHICLE FROM THEM!! They sold us a Audi, the Audi had a million problems. When we brought the car to them they didn't do anything to fix the problem. For months they kept giving me the run around they then said that my insurance had expired. It was problems from the start when they sold me a car that had problems. Beware I am warming you do not buy from these ppl they will give you a luxury car with problems and a HIGH NOTE. The name of the sales representative that sold the car to us like this was Nick. Watch out for him he is a fast talker who does nothing but lie! read more

If you don't want to be ripped off don't go there. Saw a car that my son was interested in, called to make sure that it was there. Got a number of calls from them asking whether we were coming. When we got there the car was there or was it? Internet picture and info were talking about a car with 25k miles on it, so was a window plackard. But the car odometer said 38k. Sales guy did not know what's happening. Car was dirty as heck and not ready for sale. Everything reeked of being fishy. We left just to get not very nice text messages from the sale guy John. No way I am going back or would recommend anybody to go. read more

This place is a scam!!!!! Purchased a vehicle it broke down same day they replaced it with a newer model then a month after signing the contract a week before Christmas they inform me the contract was pulled back didn't have any valid reasons this place is a scam for years they prey on people every visit I had there's always customers going off. Lauren Naish even pays people to give them good reviews. Shady people they will threaten you on your phone non stop all day for no reason whatsoever this place is a complete mess look who they hire. read more

AVOID AT ALL COSTS. My husband drove 200 miles round trip to see a car that was not even on the lot. Mr Larry Cousins spoke twice with my husband about the car and Mr Cousins secretary even called the day of the appointment to be sure he was on his way. About 30 minutes from arriving at the dealership, my husband's passenger called and again spoke to Mr Cousins. Upon arrival, the vehicle, as well as Mr Cousins, were no where to be found. The associate there told my husband that the vehicle was in the process of being transported. What a waste of time and energy. read more

Never again in my life will I go to this place. Not even if it's my last option. All liars. .will tell you anything to get you to buy a vehicle and will take your deposit in a heart beat. But we decided not to purchase a vehicle after all and had hell getting my deposit back. Went to manager and couldn't get any help from him either. Sad that the receptionist was the one person that helped me and it wasn't even her job. Don't go here! !!!!!!! Bad business, unethical and all liars.dont even deserve 1 star. .. read more

I came in to purchase a 2007 BMW 328I from Max at Drive With Pride. When I left I bought insurance from Drive With Pride and left without signing contracts. I was told we would finish contracts the next because it was to late at night to finish the loan. On my way home the car started have mechanical problems. So I text Max and he apologized because he hadn't drove the car yet because it had just hit the front line but to bring it in the next day and Drive With Pride would either fix the BMW or sell me a different car. So When I took it back I decided I would wait to purchase a vehicle. The management said that I messed up the transmission and I could only get half my down payment back. I put down $1500 and they gave me a $800 check which the didn't issue it in my correct name. I was then told that would be the only check I would receive. I called my Uncle who also tried to contact them and they told him I wouldn't receive another penny and then they said they wouldn't talk to him. I can't help that the vehicle had mechanical issues and that is the exact reason I contacted my sales person as soon as the issue started happening. Angie told me that GM said I couldn't be refunded. I had my uncle talk to Randy and he said he didn't tell her that as a matter of a fact he said he didn't know about the deal. All the dealership was doing is giving me a complete run around. I was told that I could just get an attorney and now I don't have the money to do that because Drive With Pride kept all my down payment. Drive With Pride has the BMW back and all I want is what is fair to me and that's my down payment. I even told them I didn't want to go the route of BBB,Yelp things like that but ANGIE said she didn't care. All I want is my down payment back so I can go with my life. If you would like I have copies of all the text from Max show our communication about the car situatios. read more