Service here from Rudy is excellent! I don't know anything about the sales side...yet. But the…read moreservice from Rudy as a service advisor is excellent..early on there was some issues but he helped clear them up. The quick service area is great too the works package came in handy when I had a tire beyond repair and the insurance replaced it.

This dealer is as bad as the ratings show…read more 1. They have a BMW x1 listed with a mere 7k miles at $26k and the RIMS DON'T MATCH. Pathetically, when I called no one knew of this mismatch thus could not answer why..."but the car is perfect" they said...oy 2. Misleading: listing states "clean title" when in fact it's a branded title. It was a lemon buyback. I would never work with this dealer. Again, just look at the ratings.

Very slippery dealer, Just bought my 2nd car from them, shame on me.. The only reason I did was…read morethey had a used vehicle with 113 miles. They are the type of dealer that won't tell you the price, just ask where do you want your payment to be. Wouldn't tell me the interest rate until I'm signing. I think they honestly make you sit there for 4 plus hours so that you want to leave so badly, you will just sign anything to get out of there. I 100% had no idea what I paid for the vehicle unitll I opened the sales document's that are on a flash drive so you can't see on premisis.

This dealer is a scam. Visited this dealer and test drove a 2018 Nissan Altima stock # 25404A with…read more51k miles priced at $12,444. The salesman and finance manager came with an offer after taxes/fees of $24k plus. Double the price of the car. It was nonsense with all these fees. They had a fee for the work they did on the car (oil change, front and rear brakes, rear shocks, etc.) to pass on to the buyer. The numbers did not add up. They are crooks. We walked out. I screenshotted the car ad and since we left they raised the price of the car to $13,496. Another couple buying a car behind us was also skeptical of their trade value and their new car offer. I advise you to stay away from this dealer. If I could give them negative stars I would. Worst experience ever

Don't walk away, run. I found a Genesis GV 70, and the price seemed fair. Then I called the…read moredealership. First off, it sounds like a call center. Many people pounding the phones. Then I told them I was 5 hours away and wanted to talk price AND have the salesperson walk around the car because the pictures looked less than great. It looked like the car had not been detailed. Then they started calling me every day, and each time was a different person. One guy told me he could not get anyone to look at the car and call me. I called back one last time and the lady who answered (again it sounded like a boiler room) kept saying "you need to stop by", and after telling her 3 times I was 5 hours away, he acted like I never said it. Then I started reading Yelp reviews. This is an old school super high pressure dealership. Sounds like the add a ton of pricing onto the sticker for a used car. Now I understand why the car was priced so aggressively....they were likely to add on once I got there. This is NOT a good place to buy a car. Their rating everywhere are bad.

From the owner: Welcome to a better age. At Huntley Ford, we make it our mission to deliver world-class service in…read moreand out of our dealership. Our new Ford Mobile Service best symbolizes this commitment. It is a new way to service your vehicle from the comfort of your home. We're not asking you to pick up a wrench and get to work. Let Huntley Ford provide the service your vehicle needs to stay on the road for miles to come.

Purchased an electric car, or at least tried to. They attempted to add on $5,000 in mandatory…read morewarranties which is federally mandated by law. Would grant negative stars for fraud if allowed.

I purchased a car from Felipe and Erick. They lied to me and told me that the car I was purchasing…read morewas not in accident and had no previous damage. Two weeks after purchasing the car it was noticed/confirmed by Caliber Collision that the rear bumper and door were involved in a previous accident. I had requested Old Orchard Nissan to replace and fix bumper and back door. I have waited now two months with several call attempts and no one has called me back. The receptionist refuses to connect me to either Felipe or Erick nor do they every call me back. I will be filing a complaint with the state.

After purchasing more than 20 new cars over the years, I can say without hesitation that my…read moreexperience with Wickstrom Automotive Group was the best car-buying experience I've ever had. What made this experience truly exceptional was the care and professionalism shown not just to me, but to my son as he purchased his first car. The entire team went out of their way to turn the process into an educational, confidence-building experience for him--something I genuinely appreciate as a parent. I want to specifically recognize Eric Jensen, Sales Professional, who was patient, knowledgeable, and generous with his time, walking my son through every step of vehicle selection and the sales process. Chris Moose, CDJR General Manager, exemplified leadership and professionalism, ensuring everything was handled smoothly and transparently. And Colin Wickstrom, Owner, reinforced why this organization operates at such a high level--his involvement, friendliness and commitment to customer experience clearly set the tone for the entire group. From start to finish, there was zero pressure, clear communication, and a refreshing level of honesty that's rare in today's automotive market. Wickstrom Automotive Group treats customers like long-term relationships, not transactions and dare I even say my son and I had a ton of fun throughout this process. If you're looking for a dealership group that sets the gold standard for how car buying should be done--especially for a first-time buyer--I give Wickstrom Automotive Group my strongest recommendation.

Terrible service. I had to be wait over 3 f***ing hours for a routine oil change and tire rotation…read more Up your goddamn customer service

We use the "Wash Club." I have the 7 day "Full Service."…read moreMy wife has the "Full Service M-T." The quality of service is better than most car wash shops. They take your vehicle through the wash after vacuuming it. When the vehicle gets through the wash the clean up crew takes over. They clean all your windows inside and out. Towel dry your vehicle. If you only wash your vehicle once a week its great. I wash my truck every day. I work in construction. The value is there. Fast Eddie's is my favorite car wash. Well worth the price of the club wash.

The wash package is great. Just have to use it! Staff is always pleasant and the car is always…read moreclean and shiny.

be very careful about how they negotiate deal. tricky. lied about etching being mandatory. etc…read more they offer a bunch for your trade in but make it up on what you pay for trade in. nothing wrong with that...just be aware. very nice people there.

Updated Review I…read moreoriginally left a positive review for Shane at M'Lady Nissan based on my January 2026 purchase, but I later learned I'd been misled about the Costco Auto Program discount. Shane told me several times he "couldn't find the paperwork," even though no paperwork exists -- the dealership accesses the discount through a portal. He's been there eight years and is the designated Costco contact, so he should have known this. Even his sales manager admitted the Costco deal is their simplest transaction and couldn't explain how this happened. I also learned that many others received the Costco discount here without any issue, which makes the disparate treatment even more troubling -- especially since I'm a returning customer who traveled a long distance. After I filed a complaint, Costco investigated and confirmed I should have received the discount. Only then did the dealership refund me over $1,800. This should never have required an external investigation. I'm updating my review so future customers know to double‑check everything and advocate for themselves.

David Shan; Excellent person to deal with buying an SUV…read more He listens very closely to what you say and wants you to get exactly what you're looking for. I special ordered a Durango with all kinds of options and He made sure we got it right. At the right price too.

Brought my truck in for service and was kindly greeted by Roger. He took care of me immediately…read moreand assigned me to work with Josh. I had my truck at another dealership previously, who could not fix the concern. Josh listened to my concerns and promptly arranged for me to take a road test with the technician Cody to verify my concern so they could fix my truck correctly. Cody was very kind and attentive to the specific concern with my truck. They diagnosed and ordered the parts which arrived the next day. My truck was fixed correctly, the first time. The overall experience was flawless and I can't say enough great things about my experience at the service department. They even provided me a ride home and picked me up from my house to get my truck for the next day. Thank you to everyone that helped me. I would gladly recommend them to anybody I know.

New to area. Live literally less than 1 mile away. Looking for someone to service my bmw since…read moreI just moved. Nobody answers the phone. You need to leave a message. Tried two separate times to have different services on my car and they never called back. Found another mechanic who serviced my car . Don't waste your time they don't seem to want new business

As always, took my car to Huntley Ford for oil change. Ford told me I needed a new air filter and…read morea belt was slipping and needed replacement...a whopping $515.00. I told them "no". Took the car to JDM who previously had done work on my car....yes, I needed a new air filter but NO new belt, was not slipping! I have had other work done on my 2006 Chevy Equinox at JDM. Highly recommended them! Honest! I will be having my oil changes from JDM from now on!

We had a phenomenal experience with Jared. Would highly recommend for anybody looking to get into a…read morenew vehicle. Very personable, professional and truly sought to understand what we needed to ensure we left with the right deal for us.

We received a great price and outstanding service at Wickstrom Chrysler. Our sales rep, Eric…read moreJensen, was great. One thing that I truly appreciated was the transparency of the deal as well as being able to close everything out in about an hour versus the 3+ hours I've spent at other dealers.