Guys were nice and helpful yet Overpriced UV bulb at 100.00 Should be a little over about half…read morethat price and still make a respectable profit. Needed it immediatly and paid the extra price for convienience...

BEWARE! STAY AWAY! I bought a hot tub that was a "plug &…read moreplay" meaning can be used with a 120v outlet. I had an extensive conversation with Kyle / salesman - was told that it's not a problem and cord was included. After it was delivered it had only a 240v cord. Called Kyle and he said in Hawaii they only come with 240v cord. At no time in our conversation did he say that I needed a 240v line and needed an electrician to come out. What a liar - that was never stated. Just said anything to make a sale. Don't do any business with these liars!!!!

After a misfire with another catchment service that proved unreliable, I tried these folks based in…read morepart on positive Yelp reviews. Over the past year and a half they've cleaned my tank, installed a Quantum filter and helped out with a couple of other small issues. The service is always excellent, the prices reasonable, and they respond quickly. Other than one small misfire when they misread my address, every interaction with them has been trouble-free

Excellent service & Mike goes over & beyond! Very reliable & honest. Cares about people in general,…read moreespecially his customers & won't try & take advantage of you!

What an incredible business this is! I contacted them due to some issues I'm experiencing with my…read moreown catchment tank. After just a few seconds of chatting, we both came to the realization that I had no idea how my own catchment tank worked. Instead of taking advantage of a customer like me, Archer helped me- free of charge- and pointed me towards all of the many resources this establishment has created in order to help locals have clean water and understand how they can achieve that goal while having a catchment system. I've spent all day learning and I am SO VERY thankful! I will absolutely turn to this business to purchase supplies and add upgrades to my tank to get the best water possible for my family. THANK YOU Uncle Tilo and THANK YOU Archer! I can't express my appreciation enough and I hope to meet you face to face soon to pick up some upgrades Mahalo nui!

Highly recommend Uncle TILO's for all of your water catchment needs. He educates through a free…read moreclass held once a month to all those on well, municipal and rainwater, catchment systems and innovation in water disinfection for drinking and household use.

Very Friendly, Knowledgeable, Affordable And Gets The Job Done. Called Made An Appointment That…read moreSame Week

Great service, very friendly, good communication, they do good honest work. I highly recommendread more

Worst experience ever. Our upstairs neighbor had a unit installed in the shared water closet. It…read moreleaked.... All over the closet, up the drywall and into my interior walls on 3 sides as well as totally destroying my carpet. I was assured they would take care of it. This was in early December. We are now into February with nothing being done and no communication from the business owner or their insurance. My husband had underlying health issues which have forced us to Sleep in the guest room for fear of mold or lord knows what else. There is already active mold in the water closet. We had to cancel mainland visitors for Christmas because we had no place for them to stay. We have a 2 bedroom condo that has now been reduced to a one bedroom because of this. We also run our A/C 24/7 to reduce humidity. Not a cheap event. Horrible, horrible, horrible. Worst part is that we had absolutely nothing to do with this and yet we are the ones that continue to suffer each and every day. Stay away from Big island Pure Water. They will be hearing from my attorney...

From the owner: American Water Purification Co provides better water for homes and businesses by utilizing our line…read moreof Water Softeners, Whole House Filtration Systems, NO SALT Water conditioners and solutions for water catchment systems such as bacteria & acid water

I called this morning to speak with someone, identified my name and asked who was I speaking with…read moreso I could address them appropriately. The person on the other line said "you called me" after having already identified myself. I did not get the warm customer service I expected for a Big Island vendor. While they may be good at what they do, I will never know because I will hire another contractor.

Alika did great. Nice young man. Does a great job. Is detailed in going about his work. Easy to…read morecommunicate with. We recommend

I do not recommend Randy at all for any jacuzzi or hot tub repair ... he does not know what any…read morecodes mean and has to go check with his source ... he should at least know what he's doin ...and only works on Saturdays ...it's takes a month for him just to receive your part ..which is ridiculous. He quoted me 3 grand ... it's been a year ... and my jacuzzi still isn't fixed ...Now he says my pumps went out ... it's been sitting for so long !! I'm not any closer to getting it fixed and out 3 grand !Very unprofessional !!!

From the owner: Catchment Whole House Water Filtration Systems, Service, Repairs, Design, Parts, Supplies, Filter…read moreSales, UV System Service-Parts-Supplies. Pumps, Pressure Tanks, Installation. 24/7 Emergency Services. I Make Your Catchment System Water Safe To Drink. All Brands and Systems. Hot Tub Repairs.