We just bought a property on the Hamakua coast and called another catchment cleaning company who…read morenot only didn't show up when they said they would, didn't reply to my texts a few days later when I asked if they wanted to still come and then they tried to call me a month later to see if I still wanted them to come. Fast forward to finding Katchment Kleaners, they gave me a quote ahead of time based off pictures, showed up when they said they were gonna show up and did an amazing job. On top of that, they were super friendly and took the time to educate me on my system. We will be using them for years to come, I wouldn't trust anybody else now!

After a misfire with another catchment service that proved unreliable, I tried these folks based in…read morepart on positive Yelp reviews. Over the past year and a half they've cleaned my tank, installed a Quantum filter and helped out with a couple of other small issues. The service is always excellent, the prices reasonable, and they respond quickly. Other than one small misfire when they misread my address, every interaction with them has been trouble-free

What an incredible business this is! I contacted them due to some issues I'm experiencing with my…read moreown catchment tank. After just a few seconds of chatting, we both came to the realization that I had no idea how my own catchment tank worked. Instead of taking advantage of a customer like me, Archer helped me- free of charge- and pointed me towards all of the many resources this establishment has created in order to help locals have clean water and understand how they can achieve that goal while having a catchment system. I've spent all day learning and I am SO VERY thankful! I will absolutely turn to this business to purchase supplies and add upgrades to my tank to get the best water possible for my family. THANK YOU Uncle Tilo and THANK YOU Archer! I can't express my appreciation enough and I hope to meet you face to face soon to pick up some upgrades Mahalo nui!

Highly recommend Uncle TILO's for all of your water catchment needs. He educates through a free…read moreclass held once a month to all those on well, municipal and rainwater, catchment systems and innovation in water disinfection for drinking and household use.

Very Friendly, Knowledgeable, Affordable And Gets The Job Done. Called Made An Appointment That…read moreSame Week

Great service, very friendly, good communication, they do good honest work. I highly recommendread more

Worst experience ever. Our upstairs neighbor had a unit installed in the shared water closet. It…read moreleaked.... All over the closet, up the drywall and into my interior walls on 3 sides as well as totally destroying my carpet. I was assured they would take care of it. This was in early December. We are now into February with nothing being done and no communication from the business owner or their insurance. My husband had underlying health issues which have forced us to Sleep in the guest room for fear of mold or lord knows what else. There is already active mold in the water closet. We had to cancel mainland visitors for Christmas because we had no place for them to stay. We have a 2 bedroom condo that has now been reduced to a one bedroom because of this. We also run our A/C 24/7 to reduce humidity. Not a cheap event. Horrible, horrible, horrible. Worst part is that we had absolutely nothing to do with this and yet we are the ones that continue to suffer each and every day. Stay away from Big island Pure Water. They will be hearing from my attorney...

From the owner: American Water Purification Co provides better water for homes and businesses by utilizing our line…read moreof Water Softeners, Whole House Filtration Systems, NO SALT Water conditioners and solutions for water catchment systems such as bacteria & acid water

I called this morning to speak with someone, identified my name and asked who was I speaking with…read moreso I could address them appropriately. The person on the other line said "you called me" after having already identified myself. I did not get the warm customer service I expected for a Big Island vendor. While they may be good at what they do, I will never know because I will hire another contractor.

Alika did great. Nice young man. Does a great job. Is detailed in going about his work. Easy to…read morecommunicate with. We recommend