Family owned. Really makes you feel like you are a person and not just a job or number!read more

We are absolutely blown away by the amazing experience we had with Superior Bath Systems. From our…read moreinitial contact to the installation follow up, every single person involved was friendly, helpful, knowledgeable, and professional; we felt very taken care of by this company. David L was our initial poc and I should've known something was special about him when he kept pulling more and more items out of a moderately sized bag like a magician with rabbits. He came to our home and worked with us on what we needed versus preferences - including concerns and potential issues we didn't even think of. His time and focus on our project was just the beginning of our walkin shower journey. Our second poc was Carrie who is exceptionally competent at the "office" side of the business; she managed the inner workings and even made direct contact with the VA for us so that we wouldn't be stuck in the middle. Her affable nature and consistent communication made this part of the process - which I thought would be the worst - easy and stress free. Our materials took some time to come in but we never felt forgotten during those weeks. And then installation day came! Our expert installer, David H, literally sealed the deal for us. He was so respectful of our home and genuinely a delight to work with. He is well versed in this industry and his skills are beyond compare. I was impressed that he knew the answers to most of our questions but of the few he didn't know, he called someone who did to provide us with accurate information instead of just making something up. We were extremely pleased with his personality and his workmanship. In the end, we got an outstanding new bathroom shower with zero hiccups and complete confidence in Superior Bath Systems. We could not have found such a unique and positive experience with any other company; I am sure of it. I would give this company far more stars if I could; definitely recommend. Thank you to everyone who made this happen for us!

It was a pleasure working with Genta on our kitchen cabinet quote. She's a great communicator and…read morewent above and beyond to understand our layout answer our questions thoroughly.

Genta and the crew at Indy Home Design made our recent remodel almost easy. We planned the kitchen,…read morethen ordered the cabinets, sink, hardware, flooring, even some furniture for the living room. We could have ordered our appliances if we didn't already have what we needed.

I just used Nate again for a laundry room. He did a beautiful maple wood waterfall top. Always…read moregreat to work with!

I struggled with spending a large sum of money on a very insignificant space in my home with the…read morehope of turning the space into a place that's makes me happy. Nathan Alan really designed that space into exactly what I needed it to be! It's so functional now and I receive so many compliments on it every time my friends see it for the first time. Even if you just have a thought of what you want they can turn it into something amazing!!

Very very helpful staff both times I went in. We purchased all our bathrooms fixtures from here…read morefrom lights, to mirrors, to faucets and toilets. Great showroom and they have fancy fancy down to very nice. Don't be intimidated by the location...go see for yourself.

We went to Ferguson's 2 weeks ago today. We ordered a washer and they said it would be in in a…read moreweek. A week passed and nothing. Called this past Friday to see when it will be in. They said it will be today June 1st. Called again to ck the status of when it will be delivered and was told it will NOT ship until mid July! The dishonesty is what upsets me. They lied from the beginning knowing it would not be here until mid July. And greed. We canceled order and went elsewhere. This is my last time purchasing anything at Fergusons.

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I first found out about this company through Costco because they provide flooring via Costco. Was…read moreso excited to learn they had a kitchen design division. When we decided to go ahead with the project, the entire team came to my house, plumbing, electrician, etc. to assure that what the designer had presented was all doable. Our designer, Dani, was excellent at accommodating all our wishes and our project manager, Ryan, was very thorough and communicative. The actual project was mostly completed while we were out of town, but through their app and texts, we received pictures and questions every step of the way. At the end, every minor detail was attended to and we couldn't be more pleased with how it turned out. I highly recommend this company for your remodeling project!

I was referred to this company by my neighbor and we are verify pleased and delighted to have…read moreworked with this company. What started out as a simple touch up of paint in our kitchen turned into a full blown remodel and we had no clue about countertops. I was directed to speak with Lindsey rather in person on over the phone she was verify helpful, and continues to be so after several changes on our end as the consumer. The office is connected to the warehouse so you are able to view the variety of granite, quartz, and cabinets on the spot! You will work with one person during the entire transaction and I promise you will not be disappointed. I highly recommend this location for your next remodel needs!

Poor quality finish. Vendor is very aware of issue as I am sure they have heard about it many…read moretimes. Tried to say it is a "desirable distinction that shows they are real wood"-I see a substandard stain job. For the record I only buy wood cabinets and have never come across a variation like this. If it is so "desirable" why wouldn't sales person warn you ahead of time about dramatic two tone.

Just outside the Ellettsville town limits, I saw that this place had "Kitchen and Bath" on its…read moreexterior. My wife has been talking about wanting a makeover for her bathroom (technically it's ours, but let's get real!) I thought I would stop in and see what they might have. Turns out this place designs kitchens and baths and actually had a few rooms set up to help those who need to see real spaces to get a feel for them. Although I think our bath is limited without major construction challenges, I will keep this place in mind since it is licensed and insured and the displays looked appealing. But what really occupied my time here was checking out their extensive supply of Big Green Eggs. Seriously, where I live, it takes less time to get to Ellettsville than it does to get to Sullivan's Hardware on the northeast side (and less traffic too!) One of the two owners of the business came out to greet me when I entered and we started chatting about these state of the art grilling stations. My friend swears by his egg, so I decided to check out what makes them different. Turns out the owner I dealt with has been competitively grilling for a long time and I was impressed that he took time to answer many questions, steer me towards some You Tube videos for ideas, and even mentioned Sullivan's annual cooking competition as a place to buy lightly used equipment at a nice savings to get started. He was SO Helpful! Although I didn't buy one on my visit, I would have no qualms about returning here when I decide to pull the trigger on a purchase. (These aren't cheap grills since they are molded ceramic containers and can weigh hundreds of pounds.) From the business's website and Facebook page, they do encourage making an appointment if you wish to talk design for your kitchen and/or bath makeover. But if you just want to stop by for grilling supplies, they will be glad to hook you up! Review #3494

We have worked with David Carey on cabinet projects for the house and have appreciated what he has…read morebrought to the table for our new kitchen and baths. The granite countertops look great. The white cabinets and drawers are well built. We have not used him for the big green egg bbq grill but he also handles this equipment.

I'll try to explain this "Not Good" rating as briefly as possible. If there was an option for…read more"Sucked" it would be more appropriate. In short, this man took my $2000 deposit, and over nearly two years (pre-COVID), failed to complete a single task in the contract. I asked for my money back and sent a demand letter. Dave gave excuses such as other jobs running over, personal injuries/limitations, family health issues, etc. He complained about how many times he had to come to my house to talk about the plans. While I admit that I did have an evolving vision that sometimes needed a face to face discussion, most of his trips were for his benefit, not mine (e.g., had to re-measure several times and even asked me to take measures to send). He stated that his right to keep the deposit was based on work already done. I never saw anything done. He also tried to withhold some of my items as "collateral" and in legal terms, that's called theft. I eventually had to make a trip to his workshop to pick up my property. I cannot speak to the quality of Dave's work, but I can share with you that he took advantage of someone in a state of grieving. I felt bad for each of his reasons as to why he couldn't finish the project because I was in a fragile state. In hindsight, I was manipulated. Dave may respond to this with unsubstantiated excuses. Near the end of my correspondence wit Dave, he sent me a final invoice that was $4000 over my quoted price stating that the job had caused him extra work and travel that was not anticipate. Again, I share with you that he NEVER DID ANYTHING in my house. Please choose a different carpenter to save yourself some time and money, and some very likely heartache.

So far...excellent !…read more Recently had a former employee liberate much of my belongings....mercifully being too damn stupid to steal the antiques... ...however...they did manage to damage. ..including cutting open seat cushions ?? Really ?? did ya think I was Tony Montana ??? cocaine stashed in the furniture ? ...anyway...called several restoration company's....who..apparently are all millionaires, lottery winners....or likely both....since no one bothered to call me back...even with several messages...helloooo ? Morons ? thousands to make !! ....except for Dave with FINIsmith... Dave came over the next day...looked at everything...made appropriate cooing noises....and said "yup...there is an app for that !" ....shocker of all shockers....he actually shot me an estimate later that day...in other words he exceeded what he said he would do...must be something wrong with him ?? The estimate was less than I expected...and..he showed up the next day to pick up the items....and....get this....ON TIME ! definitely something wrong with him....really....what contractor shows up on time ?? most have graduated summa cum laude from the Comcast school of rank non-professionalism. He is also going to build some custom cabinets to show off my beer coaster and matchbook collection. If ya need any restoration...refinishing...custom cabinets...give ol' Dave a shot at earning your business ! ....and...ladies...he is single...and a spittin' image of Ernest Borgnine !