Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

Not very happy with the work provided. Excuse after excuse and work took twice as long as he said…read more I was quoted 5k for a bathroom remodel for just labor plus about 500 for plumbing. After the plumbers finished they send me a bill for $3000.00 Multiple items were not finished correctly in my shower including patch work and my bathtub being completely slanted and not level. Asked him to come out and finish the work and he refused saying he already gave me a discount for the mistakes he made.

Jonathon was great to work with. I reached out for help replacing an exterior door and he was out…read morethe very next day--super responsive and easy to communicate with. What really stood out was that he took care of everything. He went out and picked up the door and all the hardware himself so he could get the job done right away. He showed up prepared, worked efficiently, and paid attention to the details. The finished result looks excellent, and the pricing was more than fair--no surprises or overcharging. I wouldn't hesitate to recommend him, and I'll definitely be keeping his contact handy for future projects.

I had a great experience with Sliding Door Repair Company. Christian was professional,…read moreknowledgeable, thorough, and kept everything clean while he worked. He took the time to explain what needed to be done and answered all of my questions. I'll admit, I had a little sticker shock at first, but the company was understanding and worked with me until I felt comfortable moving forward. I really appreciated that they were willing to find a solution instead of making me feel pressured. The repair was completed professionally, and my sliding door works great now. I would definitely recommend Christian and Sliding Door Repair Company to anyone needing sliding door repairs.

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

Lucero's Windows and Doors was very patient and took the time to answer all of my questions…read morethroughout the process. We had four solid core interior doors and two double closet door systems ordered and installed, and the quality of the installation showed that he really knew what he was doing. Everything was completed professionally, and we're happy with the results. Great Job! The only downside was that we had to find a separate contractor for painting. We asked James for a recommendation and were referred to Eddy, but unfortunately, I would not recommend using him.

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

The installation was scheduled for 2pm but Cesar texted me that he's running early and would be…read morehere at 12pm. He took measurements to install the inner frame and hanging rails. They cut the wood and metal outside on the walkway. After hanging the doors, there was a lot of leveling to do that followed by touch up on all the nail marks and gaps in the wall frame. They did an amazing job with the installation and bringing the materials in the living room without bumping into anything. They took about 2.5 hours to complete the installation.

Long overdue! But this company exceeds my expectations when it comes to customer service. Many…read moreyears have passed since they have installed new windows to our home, and they still continue to help us by answering our questions and providing follow-up service and minor repairs. I highly recommend this business to anyone :)

I had a great experience with Paul's Windows. Art was very flexible and transparent, with great…read morecommunication throughout. They work for you to find the right vendor and doors. We ended up going with a trifold from Value. Jesus his handyman is his best kept secret very detail oriented. I definitely recommend!

We were fighting to close a large screen door to the backyard for years - sound familiar? After I…read morefound a broken metal wheel from the lower edge of the wobbly screen door last week - I was DONE with the daily battles with the screen door - it won the war! I found Tony at T&S Window Screen Repair and Window Cleaning and with a few days, Saul and his helper arrived and crafted a NEW screen door with heavy duty pet screening to replace the old door. They were fast, proficient, knowledgeable and professional. They removed and replaced the screen door and cleaned the entire track upper and lower to result in a very smooth operating affordable screen door - Success! I would encourage anyone experiencing issues with your screen doors to call Tony.

Highly recommended!!! Excellent service!…read morePrompt response! Thank you, Tony and your team for the great customer. Service an excellent work.