After doing extensive research into the best dive shop on Cozumel, my husband and I chose Dressel Diving. We stayed at the Iberostar, which is not a dive resort, rather it is a resort which offers diving (what I mean by that is that the resort is not geared towards divers, there are no hooks or hangers to dry gear on your balcony, the restaurants allow people in bathing suits but not folded down wetsuits, there is no individual gear storage other than a small cubby and no provided locks). Anyway, on to the diving. Booking was very easy, I worked with a gal (who happened to be stationed in Spain) who helped me set up a package of dives, cenote excursions, and night dives. So everything was paid for when we arrived.
Pros:
- Almost all of the dive masters were awesome. Ricky was fantastic and so was Tania. We were always happy when we saw Ricky was our DM. He was the right amount of chill, knowledge, safety, and fun.
-The dives were really fantastic. We only repeated one dive in 6 days of diving.
- Water and fruit were available on the boat.
-My husbands inflator hose malfunctioned and a guy in the dive shop fixed it for him with a spare part he had so my husband could use his equipment until we got home and get it serviced.
-The boat staff were all very competent and helpful.
-Free nitrox with your package.
-Plentiful defogger on board
-Short boat rides to amazing dive sites.
Cons:
- Before booking I asked if they had gear lockers. I hate toting all of our gear back and forth to a hotel room. I was told yes. When we arrived, we saw that there were not individual gear lockers, rather, small individual cubbies that would fit a few things but there were no locks. In additional, several of the cubbies didn't have chains on them to hold them secure even if you did have a lock. I asked if they had locks and they said they didn't. This meant we had to lug our gear back and forth to our hotel room and the dock, which sucked as the resort is expansive. I noticed not many people left there gear there. A few people hung up older wetsuits but I didnt see many BCDS in the room.
- The gal checking us in was very aloof and not real friendly. I don't need butt kissing but she acted put out to be helping us and answering questions.
- We didn't know where we were diving until we left on the boat. Even though they have a calendar of dives, they did not follow it (which I do understand if there are current or changing conditions, but everything seemed chill and there were no weather related issues). We were fine with the dives but if someone wanted to do a particular dive they might be disappointed with the scheduling.
- The boats get crowded and more than once our tanks were not full and we had to swap them out for full tanks. One time it was 7 divers who were short on air in their tanks and several of us had to swap tanks 2-3 times.
- They only book 2 tank dive packages so if you want to to break up your day of diving and don't want to do back to back dives, they charge you 10.00 per tank to break it up. We came to dive and dive we did, but if you are a diver who just likes one or two and have a big surface interval this system may not be the best for you.
- On our last two dives we were placed in a group of brand new open water divers. I get it, we have all been there, but our dives were cut very short because of it (one dive ended at 39 minutes) which really sucked. The dm apologized to us privately but we weren't offered any discount or another dive to make up for it.
-There is no retail dive shop to speak of, as far as gear to buy or incidentals you may need. No tshirts or any of the usual dive gear stuff us divers love to buy. read more