AN EXCELLENT PLACE LET DOWN BY POOR CUSTOMER SERVICE…read more A large garden centre that with a huge range of plants and the usual products you would find in such a place. In addition, it also stocks a large range of tropical and cold water fish as lots of other pet supplies. My son loves to look at all the fish and its a great attraction if you have small children. During Christmas they also have loads of Christmas Decorations and lights up which the children really love. They also have invested a lot in a wonderful new food court. It serves a limited range of food for such a large area and its reasonable quality if not a bit pricey - the made to order pizzas are great. There are plenty of tables and it feels spacious plus it has a number of different baby chairs and the baby changing facilities are OK but not great. One strange error they seem to have made is the size of the adult trays - they are so small you cannot fit two plates on them and two cups and saucers without piling them on top of each other - which defeats the point of having a tray in a lot of cases. I pointed this out to a couple of the staff and they laughingly agree with me but nothing gets changed. What really lets this place down though is the staff. The general staff are pleasant enough but dont go out of their way to help you - they will point you in the general direction of something but wont actually show you. Or if you ask about a product they wont offer an alternative if they know the one you want isn't available. The catering staff are worse though. They are incredibly slow and surly. I have been overcharged a couple of times and when you point this out you dont get any apology, just a blank stare. It's really sad when a business invests so much in the bricks and mortar and the staff let them down so badly.

Yes I agree it is a great place to start if you are a Gardener! It has a very spacious car park and…read moreoverflow, and an entry which should really be an exit , a separate Pet Fish Aquaria with Cold Water and Tropical department, together with all or most supplies. A restaurant and many gift sections, barbeque equipment, and a Lawnmower Shop run by F.Giles where I purchased a new mini mower. I have never got poor service, it is by nature a Self Service Place that if you need help ,then there is a desk just inside the entry door where you can request someone to assist you before hand!!

On my annual surveys I checked a recent ad in my local paper to discover this rather impressive…read more new addition to Epsom Town.

They take all of your money upfront so you have no recourse when things aren't right. After care…read moreservice appalling. I'm 3 months in and still small issues not resolved.

i came in with my elderly aunt to have a look and try the food. I was greeted by a lovely member of…read moreyour staff her name was Meria, she was very helpful courteous and just wonderful. Many thanks for the wonderful experience we will be recommending and returning.

good selection of garden furniture and plants but i like…read morethis place for their good food and great kid events breakfast with santa, halloween meal, easter lunch etc good value and great staff. if your in lower morden and fancy a tasty lunch pop in

I would definitely recommend The Thrift Shop London to all of my friends. The selection of vintage…read moreitems is great and at such reasonable prices too! I ordered a necklace from their online site on Friday and it was at my house on Saturday! Superb service :)

For the last minute Christmas shopper (ahem, looks at self in the mirror), Muji is a great fun…read moreplace to pick up some cheap but yet fun items. I love the little blocks that reflect famous city skylines, the T-shirt in a cube and their travel accessories - they sell empty small bottles for things like your shampoo so you don't have to carry all those big bottles. If you're as organised as I've been this year, head to Muji!

I needed to deliver a parcel which was 17.3 kg however the staff refused to do it as it was to…read more"heavy" given the fact that one staff member had a "sore arm" and another moved it left and right and said "yeh it's to heavy". I proceeded to ask if they can weigh it and they said we don't have any scales. so they just couldn't be bothered to lift a parcel and put it round the back . A parcel to be considered heavy is over 20kg

I don't generally shop much at DIY shops but this shop had a nice selection of lights when we had…read moreour recent refurbishment work done at home. After much thought, I settled on quite a funky light for my ceiling and some chrome rading lights by the bed. Also, with all the sunshine, I bought some garden plants to plant over the weekend. I now have a new blueberry bush, a new thyme plant and 6 varieties of tomatoes. Please stay away, Mr Frost! One of the bigger Homebase stores with a nice variety of indoor and outdoor home improvement supplies.

Been back again this time to see if the improvements have settled down. They had and I have…read morefeatured some of them. The Restaurant has been settled to morning, dinner and tea sessions. The spaces between the various sections far more browse area, still no Aquaria apart from Pool supplies, and the outside has a patio extension just outside the café with all the garden furniture together with all the compost you could ever need. Still only the kids area is to be built.

A good place to go for some interesting food and drink. I am a fan of the deli counter and the…read morearray of scotch eggs. This place is a bit pricey (it's in Surrey what do you expect) however there is the odd bargain to be found. My son loves stickers and there is always lots of them here for him to choose. There is a nice pub "The Prince of Wales" near by (2 min walk) as well.