DO NOT book for parties with this business! It is a fun place for kids to play games if you are passing by , but I would NEVER EVER book with them again. I had booked a month in advance for a surprise party for my granddaughter's 16th Birthday. I spoke with Brent, the owner, several times and he was always very nice . I had even spoken with him the day before the party to make sure everything was good.
The day of the party I get a call 1 hour prior to the event and said they had doubled book and could I move my party back .Mind you our invitations and parent drop offs were 4pm untill 7pm. It turned out to be a disaster.We were going to eat at Blaze pizza and then go to DMVR as a surpise noone knew.
What originally was a 4:30 until 7 rental now turned into a 6 ish- 7:30 rental (not to mention I had to go in the business to ask the party ahead who was given their full 2 hour rental to leave so we could set up a cake table and was treated horribly for asking) with some of the peple having to leave early and not to mention it was no longer a surpise party but a wait around event. As if that wasn't bad enough the young boy that worked there was the most disrespectful and rude young man I have come across in a very long time and that was with his boss/ the owner standing right next to him. If you want to a little fun stop by there but DO NOT ever ever book an important event with these people. ALSO I had put $100 deposit down on the party and was told since we moved I was going to be getting a large discount well I didnt get any of that deposit money back . The only possible discount was the 2 rolls of quarters for kids to use in the pinball machines since they are not included in rental and the only reason we stayed the extra 30 until 7:30 is to clean up the cake table and anything the kids had left laying around . I have rented from so many other vendors in Williamsburg never having a problem . SO please if it's an important event , go elsewhere ! Hats off to the owner at Blaze Pizza for allowing us to sit in the establishment for 2 hours while we waited. read more