Heard great things about the rooms here so we decided to book while in the area. We were able to…read moreget a 7:40 booking for the Family Secrets room. It's located in the mall so plenty of parking. The staff helping with set up and intros were nice an made things easy. For this room we started handcuffed so it took a little longer than normal to get set up. No spoilers obviously but these rooms were very intricate. We needed a lot of nudges and some extra help but we luckily got out. Lots of interesting puzzles and locks here. We were very big fans and would love to try the rest of the rooms!

This place was a lot of fun! It was a little tricky to find it at first because it's inside the…read moreRegency Mall on the second floor. My husband and I did the Dr. Ensaine and the Bank Heist escape rooms. We did Dr. Ensaine first, which is level medium for difficulty. This one we thought was harder, especially since some of the writing on the objects was pretty worn down so it was hard to read it. I also wasn't sure how you were supposed to connect a couple things without a hint or nudge. This was has a creepy undertone to it but nothing pops out or no one comes out at you, which I was waiting for so that also through me off. The location of this escape room is also in the middle of the others so you could hear other people well which was distracting. We were able to finish even though our 60 mins was up and we finished 3 mins over. Princess was our game host for this one. We came back the next day to do the Bank Heist which was rated 2nd hardest escape room they had. My husband and I loved this one a lot more and we actually made it out with 8 min 47 sec left to spare! This one was more up our alley I think with the types of puzzles and def wasn't scary at all. They used all different types of challenges that we hadn't seen before in other escape rooms. We definitely loved the Bank Heist more, but both were good overall! We had a couple different game hosts here. For 2 people it was $37.50 per person, for 3 or more it's $32 per person. Each room is private so you don't have to share with strangers. You get 3 hints per room but unlimited nudges. It was a lot of fun!

Our family of four (two adults, a 14-year-old, and a 10-year-old) booked an Escape Room experience…read morehere and this was the first time for all us at this facility. Of the options we looked at in Richmond West End, this was the cheapest for our family of four. We booked the "Algernon's Shop of Magical Goods" experience which was rated a difficulty of 6 out of 10 on the last Friday of summer at 4 pm. We got there about 10 minutes before we were supposed to start and we saw an employee waiting outside. She said she brought the wrong set of keys to open the door so our experience would be delayed. Luckily, there was a Publix nearby with a shaded walkway so we could wait in the shade. It was also not a brutal summer day which was nice. The employee apologized several times and offered to extend our experience from 60 minutes to 70 minutes. She had the right keys delivered and we started our experience around 15 minutes late. Upon entering the facility, the vibes were very Raven like Edgar Allen Poe and gave off a vibe that suited Escape Rooms. This was not our first Escape Room experience and it was awesome to get all of our instructions verbally instead of watching a pre-recorded video which was the standard at other Escape Rooms. Once we got into our room to start the experience, we noticed the ambiance felt very much like what an Escape Room should be and it did seem like a magical shop. We worked very well as a team and we solved most of the clues ourselves although we did adhere to the requirement to dance for assistance three times. We escaped in just under 63 minutes. Luckily, we had those 10 extra minutes. It was nice to escape on our own and to do it as a family. Overall, the experience was great and I am certain we will be back to this facility in the future to give another room a try.

Went for my birthday on Easter again and brought my friends. We did the hardest room and even…read morethough there was some technical difficulties our room master, Finch, was amazing and helped us through it. It was so much fun and now my friends are HOOKED! Looking forward to doing the last room we haven't done :)

Definitely one of the best escape rooms in Richmond VA. Decor was well done and hosts were friendly…read moreand enthusiastic without going over the top. Lots of clever puzzles in both tomb ruins and magic carpet. Liked them both for different reasons. Will be back to try some more.

MUST DO! We just finished the Tomb Ruins with our 8 yr old and he LOVED it. The cast were engaging…read moreand absolutely delightful. We chose our level (which aided in tailoring the experience to help us complete the full puzzle within the time - 1 hour. I highly recommend for a cold or rainy day activity. It was a fun and engaging way to spend our morning!

Took my wife here because we had done escape rooms in the past, but it's been years, so I thought…read moreit would be a nice Valentine's weekend surprise. We did the Clockwork Odyssey room. We got soooo close to escaping, but time ran out in the middle of solving the final puzzle. It was a great time, and my wife absolutely loved that I surprised her with an escape room date. Highly recommend this place! We'll be back to try escaping Blackbeard's Revenge.

The owner is an amazing person, it was a very fun experience I can't believe i didn't know about…read morethis spot I definitely recommend!

Our family loves escape rooms and Hidden Gems is just that, a gem! The owners are so friendly and…read morepassionate about the games they provide, and the stories and games are well crafted. We have done two rooms and plan to return for the others as well.

The wife and I are addicted to escape rooms and have been venturing north from our home in Virginia…read moreBeach, when we found this place. I was surprised to find zero reviews for this place, because their rooms are SOOOO immersive!!! We ended up doing two of their rooms on the same day, sleepy hollow AND Elixir INC. You can't go wrong with either, as they are both great. If I HAD to pick one, sleepy Hollow really pulls you into the experience. Give them a try. You won't regret it. Can't wait to go back and try their Christmas themed room

Our company scheduled an 8-person "team-building" event just three hours in advance, and for most…read moreof us, this was our first time trying a VR experience. Honestly, it ended up being one of the most fun experiences our team has had! The staff was extremely attentive and welcoming! shoutout to Colin and Jake! The facility was clean, the food was good, and the drinks were cold. They also provided videos and pictures from our event, which was a really nice touch and gave us something to look back on and laugh about. I know the price may seem a little steep, especially for larger groups, but honestly, I can say that we had a great time every minute we were there. Our team will definitely be coming back, and personally, I'll be bringing my wife next time so she can check it out too! Thanks again for an awesome experience!

Our second visit wasn't as great as our first. I'd like this place to succeed because it's…read moredifferent and fun but I think the price point is prob too high given the inconsistency of the experience. The first time we came it was on time and we loved the Dragon Tower escape room: it was the perfect mix of puzzle and action. This time we showed up 10 minutes early and they said they were running 5-10 minutes behind because of "cleaning issues". Well it turned into 20 minutes late so thankfully we already canceled our dinner reservations. I think it would've been fine if it wasn't $250 for a family of five for 38 minutes and the ninja trials escape room was not as exciting or interesting as dragon tower. Also one of the equipment pieces we were given was faulty so that made it less fun for one of us.

i brought my team here for a last minute event one evening. We didn't have a reservation, and the…read morefriendly staff were happy to get us started. They laid out the rules and gave us a quick lesson on how to throw axes safely. Oh, and how to work the score system. We were mostly left to our own devices after that, having a fun time overall. About half way though, the staff swung by and showed us how to use the lighter hatchets, which were great for a few of us who lacked a little upper body strength. A great time overall.

Had a great time at Stumpys Hatchet House! They really prioritize safety here and I really…read moreappreciated the safety talk before getting walked to the back to throw some hatchets. The space is quite large with seating areas and the hatchet throwing bays. There were also other forms of entertainment including an air hockey table, checkers and the eye and hook game outside. I will say there was a learning curve to figuring out how to throw the hatchets properly but the attendant was nice enough to walk us through it and give us some tips. Once I got the hang of it, I had tons of fun. We had signed up for an hour and it went by very quickly. One cool part about this place is that they have fun games that you can play while throwing including a hatchet throwing blackjack where the first person to 21 points wins. Overall, this place is a great find and the hour goes by pretty quickly here! They do serve food so I can see this being a great spot for friends or a date night!

Oh my goodness when I say a good time, we had a good time!!…read moreWe celebrated my nieces, 19th birthday at the madhouse rage room in Petersburg, Virginia. The welcoming hospitality and attention and detail, safety requirements and safety resources for all to remain safe while having a good time were impeccable. We had a large group so we had both rooms. One was a car room and one was an electronic room all of our PPE "protective gear" was supplied by the company face shields, and damage equipment was also provided. This was definitely something that I would recommend for those that are seeking to get out frustrations to use as a meditation ritual in getting out an anger and frustration. Try it for yourself or with a group you would not be disappointed!

We had the best time, Alfie, Jay and team were awesome and they helped us get our inner rage out!!…read moreSo much fun and we will be back! Highly recommend!