Took my wife here because we had done escape rooms in the past, but it's been years, so I thought…read moreit would be a nice Valentine's weekend surprise. We did the Clockwork Odyssey room. We got soooo close to escaping, but time ran out in the middle of solving the final puzzle. It was a great time, and my wife absolutely loved that I surprised her with an escape room date. Highly recommend this place! We'll be back to try escaping Blackbeard's Revenge.

The owner is an amazing person, it was a very fun experience I can't believe i didn't know about…read morethis spot I definitely recommend!

My husband and I had never experienced an escape room. When we arrived we were greeted by David. He…read moreis Wonderful! We can not say enough good things about this young man. He explained everything to us, answered more questions than a person should have and laughed with during tge entire time. The hubby and I failed to "Escape" and had to be rescued. It was the best way to spend part of my 34th Anniversary. This is a MUST visit place!

went last nt and did area 51 room with 5 ppl got out with 8 min to spare!!!. so much fun!!read more

Everything was so awesome, it's hard to know where to start. But here we go:…read more Took both daughters & the g'kids (15, 13 & 12) for a fun family time while visiting Williamsburg. Tip for finding it: the business park it's in has lots of buildings that look alike. The sign they put out front is quite small. We were the only ones there besides our host, Maya. She was so friendly & welcoming, such a pleasure to meet her. We got started right away in Blackbeard's Cabin, said to be the hardest room. Well, I'll tell you it IS tough! We found lots (and lots and lots) of clues but at the halfway mark had to start asking for hints. What to do when you've found 20 or 30 bits that lead to a solution, but can't figure out how to assemble them? Why, talk like a pirate, of course. With ample hints, we actually solved it with 8 minutes to spare. Many laughs and head scratches, "hmmm"s and "Oh wait, wait!" but in the end we triumphed. DGD the Younger and I don't like jump scares, so I don't know that we would ever try the Chesapeake Bay Butcher room, but I would love to try Cyberpunkd the next time we come to Williamsburg.

We did a couple of the rooms here and we loved it. Particularly we all LOVED the Chesapeake Bay…read moreButcher room. If there was ever one escape room I wish I could do again for the first time it would be that one. The puzzles were fun and imaginative and honestly kinda scary and thrilling. We did another one about treasure after that one because we loved it so much and none of us enjoyed this one quite as much. The team was very helpful in guiding us during the times we were stuck. Really fun place!

My 11 yr old and I did the chocolate factory. This was a good level for 2 ppl and a child…read more (Although a couple more ppl might have helped!) The room keeps evolving with great decor and imagination. Supportive staff. The downside was there were a couple clues that need refreshing. In one case the color was faint and worn away. In another the pictures were too dark making it hard to see. Tough if you're in the reading glasses demographic. We still had fun but not up to the level of others we've done.

I love doing escape rooms at different locations to see how each one operates and experience the…read moredifferences. We did the Wonka themed room a little while back. The room/location is "low tech" compared to others and looks... more hand done than others I've played. Not a bad thing but would have lowered the rating. What saved rating was the expansiveness of the room. I don't want to give away details but the whole room felt like it kept opening doors to more areas. I love that feeling. Sorta more bang for your buck. All in all, we'd definitely go back.

My boyfriend and I have done over 20 rooms and sadly this was our worst…read more We booked a room at 7pm, and drove from Richmond to do the room for my boyfriends birthday. I called ahead as I saw no one had booked the time before us (5pm). I asked if we could possibly come at 6pm since the booking before us was open. The person on the phone wouldn't even let me get out the fact that we were traveling over an hour to do this room. Very short..:"You can come at 5 or 7, that's it". Okay fine, my boyfriend is a game master so we figured there may not be a game master available at 6pm. When we arrived the guy at the desk barely said two words to us. Put a tablet in our hands with no direction. Again it was a good thing we had done so many rooms so we knew to complete the waiver. After that the only communication we got "first door on the left, good luck". Okay again....direction? Locks? Did you ask us if we had done a room before? Once in the room we had to wait over 2 minutes to get clues that were sub-par, and the game master failed to even mention that one lock was not necessary since we were not playing in competition mode. When we "escaped" the room we didn't even realize we had escaped. No enthusiasm from the game master what so ever. Sadly this is our first and last experience. Disappointing since we traveled over an hour for this one.

This is by far the best escape room ever. We live outside the Orlando area and have done numerous…read moreescape rooms in our area and on vacations in other areas as well and this one blows them all away. Very intense and keeps you on edge throughout the entire experience. Well worth the money. Extremely intense experience. Definitely recommended. 5 star plus.

Our family of four (two adults, a 14-year-old, and a 10-year-old) booked an Escape Room experience…read morehere and this was the first time for all us at this facility. Of the options we looked at in Richmond West End, this was the cheapest for our family of four. We booked the "Algernon's Shop of Magical Goods" experience which was rated a difficulty of 6 out of 10 on the last Friday of summer at 4 pm. We got there about 10 minutes before we were supposed to start and we saw an employee waiting outside. She said she brought the wrong set of keys to open the door so our experience would be delayed. Luckily, there was a Publix nearby with a shaded walkway so we could wait in the shade. It was also not a brutal summer day which was nice. The employee apologized several times and offered to extend our experience from 60 minutes to 70 minutes. She had the right keys delivered and we started our experience around 15 minutes late. Upon entering the facility, the vibes were very Raven like Edgar Allen Poe and gave off a vibe that suited Escape Rooms. This was not our first Escape Room experience and it was awesome to get all of our instructions verbally instead of watching a pre-recorded video which was the standard at other Escape Rooms. Once we got into our room to start the experience, we noticed the ambiance felt very much like what an Escape Room should be and it did seem like a magical shop. We worked very well as a team and we solved most of the clues ourselves although we did adhere to the requirement to dance for assistance three times. We escaped in just under 63 minutes. Luckily, we had those 10 extra minutes. It was nice to escape on our own and to do it as a family. Overall, the experience was great and I am certain we will be back to this facility in the future to give another room a try.

Went for my birthday on Easter again and brought my friends. We did the hardest room and even…read morethough there was some technical difficulties our room master, Finch, was amazing and helped us through it. It was so much fun and now my friends are HOOKED! Looking forward to doing the last room we haven't done :)

Our company scheduled an 8-person "team-building" event just three hours in advance, and for most…read moreof us, this was our first time trying a VR experience. Honestly, it ended up being one of the most fun experiences our team has had! The staff was extremely attentive and welcoming! shoutout to Colin and Jake! The facility was clean, the food was good, and the drinks were cold. They also provided videos and pictures from our event, which was a really nice touch and gave us something to look back on and laugh about. I know the price may seem a little steep, especially for larger groups, but honestly, I can say that we had a great time every minute we were there. Our team will definitely be coming back, and personally, I'll be bringing my wife next time so she can check it out too! Thanks again for an awesome experience!

Our second visit wasn't as great as our first. I'd like this place to succeed because it's…read moredifferent and fun but I think the price point is prob too high given the inconsistency of the experience. The first time we came it was on time and we loved the Dragon Tower escape room: it was the perfect mix of puzzle and action. This time we showed up 10 minutes early and they said they were running 5-10 minutes behind because of "cleaning issues". Well it turned into 20 minutes late so thankfully we already canceled our dinner reservations. I think it would've been fine if it wasn't $250 for a family of five for 38 minutes and the ninja trials escape room was not as exciting or interesting as dragon tower. Also one of the equipment pieces we were given was faulty so that made it less fun for one of us.

Definitely one of the best escape rooms in Richmond VA. Decor was well done and hosts were friendly…read moreand enthusiastic without going over the top. Lots of clever puzzles in both tomb ruins and magic carpet. Liked them both for different reasons. Will be back to try some more.

MUST DO! We just finished the Tomb Ruins with our 8 yr old and he LOVED it. The cast were engaging…read moreand absolutely delightful. We chose our level (which aided in tailoring the experience to help us complete the full puzzle within the time - 1 hour. I highly recommend for a cold or rainy day activity. It was a fun and engaging way to spend our morning!

The Nefarious Haunt Experience is an excellently designed escape room. The escape room is creepy,…read moresome of our group jumped and screamed during the time we were there. The puzzles are solvable in the time but aren't easy either. We had a great time!

Our family loves escape rooms and Hidden Gems is just that, a gem! The owners are so friendly and…read morepassionate about the games they provide, and the stories and games are well crafted. We have done two rooms and plan to return for the others as well.

The wife and I are addicted to escape rooms and have been venturing north from our home in Virginia…read moreBeach, when we found this place. I was surprised to find zero reviews for this place, because their rooms are SOOOO immersive!!! We ended up doing two of their rooms on the same day, sleepy hollow AND Elixir INC. You can't go wrong with either, as they are both great. If I HAD to pick one, sleepy Hollow really pulls you into the experience. Give them a try. You won't regret it. Can't wait to go back and try their Christmas themed room