So easy to order sympathy flowers from. I entered the wrong address so I had to call them to…read morecorrect. The lady I spoke with was very helpful and corrected it right away. She really listened to what I wanted in the arrangement and they were priced lower than a nearby florist. Will definitely use again.

Thank you to Heart & Home Flowers and Abigail for your thoughtful, speedy delivery of the Just…read moreBecause floral bouquet and a dozen Chocolate Covered Strawberries! The recipient was delighted with the surprise gifts. I especially appreciated: -Being able to online browse both bouquets and non-floral gifts and to place an order via Heart & Home's website, which even allowed me to include a gift message for each item. -Abigail's immediate post-order phone call to confirm the delivery date. Abigail was friendly, knowledgeable, and kind! She cheerfully allowed me to make a color change to one of the flowers in the bouquet. When I called back to apprise Abigail of an error I'd made while placing the order, Abigail immediately corrected my mistake, sent me an updated confirmation email, and offered to deliver the gifts asap while the recipient would still be home. -Gifts were delivered same day in ~1 hour. WOW!

If I could could give a "0", I would. Jean seemed like the kindest person, but her true self came…read moreout the day of my daughter's wedding. The flowers she brought were nothing like what had been discussed for over a year. You would think meeting with a vendor multiple times and providing the exact colors, type of bouquets, etc with pictures would be enough. Jean was so excited about the dark moody theme. It would be a first for her. Well - her actions, reactions and flowers came across as a "first" ever wedding. The price charged and the flowers received were way off. The excuse of I wanted to try something different is ridiculous. Who does that to a bride? Jean does. Pictures to prove it. Mind you red was not one of the colors... Left is what my daughter asked for and right are what JFK provided. You decide. Oh-we had a contract too. Beware.

I connected with Jeannie through an email that got sent out a few months after booking our venue…read more(Antebellum Oaks). We didn't have a florist yet, and we were shopping around. I stopped for a free consultation at her office, which was located at our venue- which made visualizing and having everything on location quite convenient. It also eliminated an extra transport fee most florist tack onto the bill. She worked well with our budget, and made our arrangements work for what we were looking for in our price range. She truly listened to what I wanted and executed my vision beyond what I actually expected. Jeannie is personable and easy to talk to throughout the process. Not only is she sweet and kind hearted, but she was always responsive to all my communications. She took in my ideas, vision board, and pinterest images, gave her suggestions and insight for what works from her experience and brought my vision to life. I would recommend her to any Antebellum Oaks(AO) and non-AO brides. Jeannie, thank you so much for making our wedding look magical, and giving us the winter wedding aesthetic we wanted.

For Valentine's Day 2025, my siblings and I ordered a dozen roses for our mom...11 red and one…read morewhite to represent our dad who passed away the previous year. The arrangement my mom received was a weird arrangement of roses and orchids. It was not at all what we had ordered, but it was one of the pre-made designs offered on their website. Much more expensive than what we ordered, as well. This year on Valentine's Day, I was very specific in the way I explained what I wanted...11 red roses and one white rose ONLY and nothing else. She received the same bizarre arrangement as she had the year before. I called and spoke with Katy. I told her what had happened - twice - and let her know we would no longer use them. She offered to send my mom a new arrangement like we had ordered in the first place, and I said she did not need two arrangements, so she offered a credit, which I accepted. Only because we had a credit, my siblings and I decided to order our mom's Mother's Day arrangement from them. I left a voicemail yesterday inquiring about the amount of the credit. By this afternoon, no one had called me back. I called them today and was told there were notes on our account but nothing about a credit. I was put on hold and eventually the system disconnected the call. Katy did call me back. She read me the notes on the account, much of which I had not said. This is a strange way to run a business. There are way too many good florists in Austin to waste your time and money on this one.

Ordered a deluxe upgrade to the Kimmie bouquet arrangement and as advertised, was expecting…read more"additional flowers to enhance the bouquet". The bouquet that got delivered was definitely NOT a deluxe look at all. Save your $$ and do NOT opt for the deluxe or premium upgrades because they will ignore that and still deliver a basic bouquet.

I sent an arrangement to my friend at her retirement party. It was beautiful!…read moreWill definitely use them again

Oh my goodness, the flowers that were delivered, at the standard level, looked EXACTLY like the…read morephoto on the website. Look at the attached photo; I am so impressed with this florist. The delivery woman called me with a question about getting through the residential gate, and she was just as sweet as could be as we figured it out together. I am super happy that I found The Flower Haus. Thank you!!

Malina Flowers did an amazing job! The flowers were absolutely fresh, beautifully arranged, and…read morelooked even better than I expected. The attention to detail and creativity really stood out. Ordering was easy, communication was great, and everything was delivered on time. If you're looking for gorgeous floral arrangements and excellent customer service, I highly recommend Malina Flowers!

I ordered a heart-shaped arrangement of red roses for one of my close friend for her birthday and…read moreit was mind blowing how beautiful it turned out. I loved ordering from Malina Flowers, it was fast, and such a high quality bouquet that showed attention to details. The quality, the packaging, the little touches like the beautiful red ribbon -- everything felt premium and thoughtful. I definitely recommend Malina Flowers. They are truly the best.

I cannot say enough amazing things about Jordan and her team! I had a few last-minute fires to put…read moreout, my stress level was at a 10, and our event was scheduled for October--one of the busiest months in Austin. I truly didn't know who could step in and help. Jordan came highly recommended by a close contact, and from the moment I reached out, she was willing to jump in and save the day. I am still amazed that Jordan and her team were able to fit us into their already packed schedule--and not only that, but execute my vision perfectly and on a tight timeline. Our cat lounge is "Bridgerton meets Alice in Wonderland," and the arches are a major focal point in bringing that vision to life, so getting them just right was incredibly important. Jordan absolutely nailed it! I am beyond grateful to Jordan Flowers & Events and cannot recommend them highly enough!

Jordan was hands down the best choice for our wedding!! She helped us pull off a gorgeous, elegant,…read moreand even more perfect wedding than my wildest dreams. I have heard flowers for weddings can get expensive, and can be very confusing. When we went in for our consultation, not only was Jordan the expert at all times, but she guided us through the process. When we had questions about certain flowers, or explained our vision for our space, she was able to explain exactly what she could do, and even showed us images and designs so we could know exactly what we were getting. She also worked with us and our budget, and was able to show us how we could have the wedding of our dreams, and in a sense could truly have it all! Jordan made us feel as though she understood exactly what we wanted, and I had all the faith she would deliver. That being said, the final product on the day of our wedding blew us away! Jordan and her team not only arrived on time, but early, and I could see she was as excited as us to get the flowers in the space. She was able to design a beautiful installation for the chandelier over our dance floor, which was a showstopper all night. From the tables, to the welcome area, to the mantle where our ceremony was, to our bouquets and everything in between, Jordan and her team delivered in a major way. I would wholeheartedly recommend Jordan, because I know first hand just how amazing of a job she does! Our wedding was top to bottom gorgeous, and Jordan helped make that possible!

Called and made a very descriptive over the top request for the largest bouquet they can make. When…read moreasked what to spend we said $150 or more. Very happy to spend whatever we need to make a large whimsical bouquet for our daughter's first recital. When we picked up the bouquet we were BEYOND disappointed and looked like it was from HEB for $10. When we explained our disappointment the manager said they flowers are more expensive than from HEB. I want to also mention it was $125 because they said we didn't need to spend $150. The issue is simply the bouquet was small and then we were told the flowers were more expensive than we would get from HEB. We ended up going to Whole Foods and buying a gorgeous bouquet from there and they helped us design. The woman on the phone also kept cutting me off to interrupt me saying we said $150 when I said no, we would spend whatever we needed.

620 florist and their team did such a fantastic job for my wedding. They were wonderful to be able…read moreto communicate ideas and suggestions to make the arrangements perfect. Our wedding arrangements were absolutely gorgeous!! I can't wait to preserve my wedding bouquet into a shadow box to cherish for many years to come! I can't thank 620 Florist and their team enough for their service to make our wedding perfect! If you ever need exceptional arrangements for a wedding, Valentines day or just because you should go to 620 Florist, Viv and her team will not disappoint!!

Flowers came even better than I expected and super fast. They even hand wrote the note. Worth every…read morepenny.

I can't say enough good things about this florist! Such friendly, genuine customer service. The…read morestaff were helpful and patient, taking the time to listen to what I wanted without making me feel rushed. They really know their flowers and clearly care about their work. The attention to detail in the arrangement was impressive. The flowers were absolutely gorgeous and incredibly fresh. The bouquet lasted much longer than expected and looked stunning the entire time. Their prices are comparable to other nearby and only slightly higher than online options. Delivery was smooth and on time, and the flowers arrived in perfect condition. My daughter was thrilled, which made the experience even better. If you're looking for a florist with beautiful arrangements and great customer service, this is the place to go. I'll definitely be coming back and recommending this shop to others!