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Dream Destinations 30A

5.0 (1 review)
Open • Open 24 hours

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Property management

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2 years ago

Really enjoyed my stay with Dream Destination 30A! The place was clean and cozy, and the service was excellent. Would happily stay again!

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360 Blue

360 Blue

(229 reviews)

Watercolor is a wonderful vacation destination and the rental properties are always beautiful and…read morewell-maintained. We've taken family vacations here for 9 years, although not consecutively. The rental company used to be 360 Blue. They were acquired by Natural Retreats, an acquisition not so good for consumers! For the first time ever, we needed to cancel our reservation. WARNING to anyone booking a rental - the non-refundable booking fee is outrageous and obscene. It's so bad, that I will look for other rental agencies in the future and carefully check their contracts. We are still 100+ days from the intended vacation, so charging big dollar cancellation fees seems ridiculous. Beware!!

We hired 360 Blue to manage our Santa Rosa Beach home, and our experience was extremely…read moredisappointing. We received conflicting communications about construction timelines and reservations, and our golf cart was advertised without our authorization. We also experienced serious concerns about the care and security of our property, including taped-over cameras, the house being left unlocked after a hurricane, and outdoor furniture and cushions left displaced or unsecured. We documented damaged flooring, stained upholstery, dirty appliances, and other damage that had not been reported to us. A representative also entered our home without knocking, removed the electronic lock, and left the door without a keypad. When we requested compensation for the flooring damage, 360 Blue denied responsibility and cited a final walkthrough. We had not been notified of a scheduled date or time for an official final inspection. When we sought further assistance, the company cited the termination of our management agreement. We have timestamped photographs and written communications supporting our concerns. We expected clear communication, responsible oversight, and accountability for the care of our home. Based on our experience, we do not recommend 360 Blue as a property manager. We felt that generating revenue took priority over protecting our home and acting in our best interests as property owners.

Assurance Realty of NWFL - 610 7th Ave

Assurance Realty of NWFL

(2 reviews)

We are a military family that owned a home in Crestview, FL. We reached out to Assurance Realty for…read moreProperty Management shortly after we moved. I can't even begin to put into words how absolutely phenomenal they were! We worked with Kim specifically as our property manager and she was so great. We really liked how their process was set up. If there were any concerns with the property, Kim told us immediately. We ended up moving overseas for 3.5 years and during that time frame, we switched tenants. I can't imagine dealing with all of that while being overseas. We experienced minor tornado damage to the property and Kim was on top of it. She was always open and honest. She kept things fair for both us as the owners, as well as our tenants. We fully trusted Kim and never once had to worry about anything. It was such a huge load off to know we had that! She really was such a blessing. We decided to sell the property in 2021 and got teamed up with Donna. Donna was just as incredible as Kim from the very beginning to the very end. She made the entire selling process super easy. She was open and honest about our options and walked us through every step and answered every question we had. We live out of state and knowing we had someone we could trust to take care of selling the property was a relief. From our end, the selling process was easy. We know that's because Donna is such a phenomenal agent and took care of the heavy load of things on her end. In the eight years that we worked with Assurance Realty, whether on the Property Management side or the Real Estate side, we knew we could trust them completely. Honesty, integrity, and professionalism are important. Assurance Realty of NWFL, LLC goes above and beyond for their clients. I simply cannot say enough good things about them.

I can't speak highly enough of Merinda Vause. After working with 4 less than caring and engaged,…read morequick sale mentality real estate agents, I was fortunate in finding Merinda . Merinda is a true professional, very personable , easy to work, dedicated to her client, kind , knowledgeable and genuinely cares about her clients and their needs. I not only found a top notch realtor I gained a lifelong friend . I highly recommend Merinda!:)

Beach Sunsets - Local deer exploring our beach

Beach Sunsets

(7 reviews)

If you can lease elsewhere, DO IT! Unless you have ZERO expectations for service, common sense or…read moreto be treated like you matter as a paying customer! Don't even get me started on their ineptness at sending out MASS EMAILS with misspellings, incorrect information, etc....! If there was an option for less than a star, this company would barely get that! Leased from them for THREE YEARS and should have known what to expect when one of our initial interactions involved maintenance and the "realtor" informed us that maintenance was her husband! They proved over and over again that they really just didn't give 2 $h!t$ how their tenants felt! Colleen Friesen being the main issue and she is the "Customer Service Manager"! I did notice on their website today that her last name is the same as the owner and at least one other realtor, so that explained A LOT. She was such a nasty person to deal with and leaves a LOT to be desired as a CSM. They don't answer emails, will eventually answer text messages when it's convenient for them and are just overall disappointing! Their "dedication to excellence and clear communication" misses the mark COMPLETELY! Don't even get me started on the integrity and value they claim to have! The number of mistakes they made while we lived in one of their properties is way too many to even begin to list! I'm sure Colleen thinks she got the last laugh by nickel and diming us for our deposit refund and we are just gonna let her have that . RENT FROM SOMEONE ELSE!!!!!

My experience with Sunset Beach Rentals has been nothing short of heartbreaking and deeply…read moredisappointing. What should have been a simple and professional process turned into an experience filled with disrespect, intimidation, and unfair treatment. The property manager, Colleen, consistently demonstrated unprofessional behavior. When I reached out to express genuine concerns, she chose to portray herself as the victim and dismissed me by saying I was "ranting" instead of addressing the issues at hand. Her attitude was consistently rude and condescending, and I truly regret ever renting from this company. Despite having the home professionally cleaned and detailed, they still claimed that nothing was acceptable. More than half of my deposit was taken without proper justification. Instead of transparency, I was met with threats--Colleen told me that if I pursued small claims, I would lose simply because they "have an attorney." She even made degrading comments that implied I was somehow unhygienic because I have two small children. No parent should ever be spoken to that way. I requested a move-out walkthrough weeks in advance, emailing multiple times, yet I was refused on three separate occasions--despite providing proof. Rather than taking responsibility for their actions, they continually shifted the blame onto me. The entire experience felt misleading, manipulative, and completely lacking in basic respect or integrity. I am sharing this so others can avoid the stress, mistreatment, and emotional toll I went through. Please think twice before renting with this company. No one deserves to be robbed of their deposit or treated with such disregard and disrespect.

Emerald Coast Vacation Rentals - Condition of chairs upon check in

Emerald Coast Vacation Rentals

(15 reviews)

ECVR is AMAZING!!! I own a beach house on 30A in Santa Rosa Beach, Florida and they have been…read moremanaging for me since the get go. Justin (my PM) is fantastic. There isn't anything that does not get handled promptly, completely, and with the utmost of integrity. It's literally automatic with these guys. In addition, they have a great pulse on the market. Over the past two years, even through the pandemic - they have been able to provide our guests with more dynamic rental opportunities to suit their needs. Whether that be longer term rentals in winter months, or weekend only vs weekly rates, etc. - they have maximized my return on investment while at the same time providing more flexibility to our guests. My house is booked almost every single day of the week through all seasons. I literally cannot say enough about Justin and the team at ECVR - they are simply the best.

BEWARE OF LAST-MINUTE CANCELLATIONS!! Our 2,100 sq ft condominium in a quiet twenty unit complex…read more was canceled less than 24 HOURS before our arrival. We were told that there were construction issues. We were offered the ONLY unit they had available which was at a completely different resort or get our money back! THE DAY BEFORE? We could not find anything on such notice comparable and the take-it-to-leave attitude by Emerald was ridiculous. There were no offers of any discount for the last-minute relocation to an inferior property or the stress that it caused my family. The condominium was a complete downgrade: * Size and Privacy: We went from a private, low-density 20-unit building with grass walk-out access to a highly crowded, high-rise complex with a smaller room. * Added Expenses: Our original booking included free beach setup. At the alternative property, we had to pay out of pocket for beach chairs and umbrellas. * Accessibility: The new location required a much longer walk from the parking lot and was not within walking distance of local establishments that we patronize, unlike our original booking. * Amenities: The unit lacked the full-sized washer and dryer that was in our original condominium, offering only a small stackable unit. The bedrooms were extremely hot at night, the front one more than 76 degrees at night. I contacted Emerald Coast afterward via email for compensatory measures but heard nothing back. I then started investigating. On Emerald Coast's Facebook page, I found a lady who had Emerald cancel on them 1 month prior their arrival because of CONSTRUCTION issues (same verbiage used for my issue) She was also given the same take it or leave it attitude and scrambled to find another property. She did but looked later at Emerald website and their condominium that was under "construction" issues was available for the same week at a $2000 higher price tag. I then called a reputable rental company in Miramar/Destin that we used many times before asking if they had another way for me to complain locally ( beside BBB) concerning the questionable business practices. She then asked who the company was and she stated "I have had a lot of people calling stating that their condominium was cancelled at the last minute and they were left scrambling to find a new condominium. Emerald SEEMS TO BE PRACTICING UNPROFESSIONAL PRACTICES. I . PLEASE DO NOT USE EMERALD COAST !!!

Dream Destinations 30A - propertymgmt - Updated October 2026

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