They responded but failed to let me know how far they were and told me basically he has a team in…read moremy area tomorrow and they can come back but that's not when I need them to come by I needed them for next Thursday August 6th and then told me it will be extra if I want that day for no reason just because they are located far from where I was which I didn't even know he just responded inconsiderate and unprofessional

See Google review. Good job! On time, carefull, quick, thorough, reasonable price, etc.read more

Yana's cleaning service was fantastic from start to finish. Yana was able to schedule me within the…read moreweek and was very direct with pricing, etc. The woman who performed the cleaning was meticulous. I have been shopping around for a good cleaning service for a while, and in comparison to the last service, Yana's was so much more thorough...and still about $30 less expensive than the other service. Our apartment is immaculate and sparkly right now. Also amenable to using green products for a modest price increase. I cannot recommend Yana enough...amazing service!

Unprofessional, unreliable, inconsiderate and rude. This service feels that it's the responsibility…read moreof the client to provide free parking to their workers. They recently cancelled a cleaning service I had scheduled in advance, an hour after the cleaner was scheduled to arrive, because the cleaner didn't have a credit card for their parking. They ignored my phone calls about the issue, after sending me multiple texts asking me random questions about parking leading up to the cancellation. I was only offered the chance to reschedule. Really bad customer service.

She and her helper did a great job the place is clean and neat. She did complain a lot. I paid for…read moreheavy duty cleaning and extra for oven and fridge. I paid her much more than her asking price. Though she's very lovely and they did great work, all my cleaning supplies and my laundry basket on wheels are gone.

Love love love the work Claudia and her team did with the move out cleaning. Great price, same day…read moreas service requested, and great rate. I recommend their work.

Easy to deal with and called me when they finished early. Good value considering the size of my…read morecommercial kitchen. Will use again soon.

Good people to do business with. Michelle is very honest and trustworthy and will go the extra mile…read moreto provide great service.

Madelyn's Majestic Cleaning is absolutely amazing. The responses were super quick and we even…read moretalked over the phone as to what I was looking for. They were also able to squeeze me in on short notice. Then once the cleaners got to my apartment we did a walk through to look over the main areas I felt needed a bit more focus or a deeper clean. And the results were - omg - amazing. It's always so nice coming back to a clean house, but this was BEYOND clean. All the little nooks and crannies, my main concerns, and they were even able to get a stain out of my marble counter. My plans also changed suddenly so I wasn't able to see them off, but I was assured that I didn't have to pay until I got home and did a walk through to review everything. Definitely would recommend and will use them again for my next deep clean.

The stars are for the great customer service, however, the cleaning people except one was not good…read more The first time I hired Kleanguru was to clean out my rental and told them it was a move out cleaning and there was only two bathrooms to clean plus a small kitchen and mop floors (only entry and going to laundry room and the kitchen) a very small space. I told them the place was just painted so no dusting required and carpet was cleaned professionally and that didn't need vacuuming either. The job was supposed to take 3-4 hours but it needed an additional hour to hour and half for her to finish everything. I will say the cleaner was a nice lady and didn't speak English well but funny how they understood some things and not the others! After almost 5 1/2 hours the place was still not cleaned thoroughly as you would do a move out! I let the customer service know and they sent a very capable lady to finish the mopping and cleaning of the inside of the cabinets that the first cleaning lady was supposed to do! The last lady did a good job and left very fast. So, I decided to give Kleanguru another chance to come and clean my house and specifically asked for the lady that came last as she spoke English and was fast and through. I was told she's not available and they sent another lady that didn't speak English either and kept using her phone to translate which was absolutely fine. Again this job was supposed to be 4 hours as there are 2 1/2 bathroom and a kitchen and I wanted the lady to dust everywhere and mop as I have allergies and it's a must. My house is always tidy and clean (just need the deep clean every few months)! Even when we were touring the place she said "it's so clean"! I told her I expected her to clean the first floor for a few hours. And then maybe one to one and half hours upstairs and the basement just needed vacuuming. I assumed she understood as I translated it for her. She started in the kitchen and was talking on her phone a good while. She was there for almost an hour and it's a small kitchen so I excepted to be perfect. However, she didn't even clean under the toaster and other few small appliances as there was crumb there. She didn't even clean the sink well as I had to re-do it myself. She spend another hour or so and then went upstairs and there's a small full bath that she really didn't do anything to except push dirt around as they would say. She didn't even vacuum well. She came to me and said she has only 10 minutes left of the 4 hours and what I wanted to do and I told her to go to the basement and just vacuum that's all. She was there a few minutes and didn't even vacuum the area as you walk in since there was a cobweb I had left to see if she will clean it up. She didn't! She was on her phone constantly. She left and I paid the company directly and when asked I told them she didn't really clean well. I was told that 4 hours was not enough time and they needed another half to one hour more. I sent pictures of the items I mentioned above that wasn't cleaned and they didn't respond. Basically hopefully it'll be better next time with more hours added! Unfortunately, when you deal with such companies and they make money off of their crew, they always find a way to add more hours so they make more money. None of the cleaning people did a good job except the one.

I needed moving out cleaning after the movers took my stuff. The wonderful team at Kleanguru agreed…read moreto come the next day. They were right on time and did a fantastic job. The price was good and they were great.

UPDATE: CleaningDash reached out and worked with me to remediate the issue quickly. They…read morecommunicate well over text and email. They truly value good customer service and work hard to provide quality. The cleaner was on time or early too. Tatyana was very good. looking forward to booking again. _______________________________ I'm shopping around for cleaning services so i can across CleaningDash. I like the website and it was easy to book a service. Fortunately, I was also able to book a service the same day. I received a text with an ETA of the cleaner who was also on time. The cleaner took her time but the quality of work just okay. It felt like more of a surface level cleaning and what was accessible which is fine in some cases. i kept asking her if she needed any supplies or if she had questions, to just ask me. She didn't ask anything which i hope she would have. Items missed to name a few: there was still dust/hair behind the doors, near the fridge and stove, shower watermarks was not completely scrubbed, nor was the kitchen sink. When she said she was done, i pointed out a few of these item so she did try to clean it after but there were some she said she can't do. At this point, she said she didn't have a broom, but she could have just asked, I had 2 in the closet which i handed to her to for final touches. this made me think her floor cleaning was subpar cuz she didnt ask for a broom in the 1st place and she swiftered what was in view. I'm not opposed to using CleaningDash in the future but not for a while and i just have to curb my expectations.

SECOND UPDATE: (I can't add another update to my previous review)…read more Back to 2 stars: Andrew emailed me again to thank me for updating my review. He then asked me to remove the mention of a refund from my review because other people might try to take advantage, and to please take down the photos because it's hard to run a small business. Though he acknowledged "I know it's too much to ask," it's totally inappropriate. I told him that it's unethical and against Yelp's terms of service to ask a customer to remove factual information from a review, and that it's not my responsibility to manage his company's reputation or what other people might do based on an honest review. Going back to two stars for these inappropriate tactics.

We rented an apartment in Chicago and needed it deep cleaned quickly. House Keep Up was very…read moreresponsive and scheduled the cleaning within a few days. They also kept in touch with updates. Sandra did a thorough job, worked diligently to deep clean and was very nice. Great experience. Highly recommend!

I have been using this company for about 6 months. A Fantastic job Maryana does in cleaning my…read morehome. Sometimes a second cleaner comes with her. I didn't catch her name- But a great job also. Highly recommend!