I was skeptical about used car dealerships after having a bad experience with another dealer . I…read moredon't appreciate being pushed around or someone trying to force my hand to buy something . Thankfully after looking at some reviews I decided to check out ELDORADO and I met the wonderful Mark. Mark is like a kind uncle . He was patient, he was informative, and he was invested in me making the right choice for my lifestyle and my budget . He was never pushy like the typical sleazy used car salesman so I felt comfortable working with him. We found a car that worked for me and his team even handled all the dmv requirements so I didn't have to do that myself . I am so happy with my purchase . My family got a chance to meet mark as well and said if they ever are in the market for a car they would work with him in the future! I also want to note that after I bought the car I had a problem with my heat . I called mark and he was so apologetic and instantly called a mechanic who took care of it right away at no cost to me. Mark has called to follow up with me and ask about my family even though I already bought the car. He is a genuine person as well as the rest of his staff. I would highly recommend this dealer if you're looking for a good used car !!

I initially gave this place 5 stars because Mark is a very charming and nice man who does try to…read morelook out for you and help you with your car buying experience. My gripe however is that I'm not even in my second month from owning one of their cars and I've had an exhaust repair (if they inspected the pipes they would have seen the damage right?) luckily it was within the 30 days so the did cover that! But I didn't have to skip work so probably evens out the cost in reality. And now I'm staring down the barrel of a complete transmission replacement putting me $5000 out of pocket. By the way that's half of what the car cost! Fist time taking it into an interstate going above 65mph and the cars transmission fails. When a car You just bought, and after being assured it was running great! Has it's transmission fail, is a large kick in the teeth! I would advise anyone considering buying used, to seek a proper inspection at the car dealership before buying used. Do not take the people selling it on their word, as it can cost you big time. We were dumb enough to think we won't need the extended warranty. Maybe you should chip in for it. Better than being stuck with a $5000 bill I somehow have to find in the back of my couch. I really wanted to like this place but now I am just waiting for more things to fail with the car I'm now stuck with until it's paid up.

WOW. from scheduling my appointment with Jessica and then calling back and speaking to Georgia,…read morethese two are some of the friendliest and nicest people I've had the pleasure of speaking to. They are warm and inviting and really make you feel like you matter! When I came in for my appointment I was warmly greeted by Jorge and also the Manager Marco. Jorge was pleasant and friendly and truly embodies the idea of customer service. Marco personally followed up with me since my part was on back order for months. He secured the hard to get item for me in a matter of days and took charge of the situation. 5 stars all across the board!

very Rude when you ask how long for a car that's only getting a oil change and you got there at 8am…read moreone of the dudes in the service department thinks he's a bully

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

These people are honest, reliable & can find the absolute best deals in town. I'm truly amazed at…read moretheir ability to provide such economical options for me. I've known them for years & can not express more what a home-run it is to utilize this business. For me, finances were my biggest concern. I need a dependable vehicle at a certain price point. However, I see vehicles there of all price points and since I'm a neighbor and hear customers all of the time, everyone is smiling coming out of that place. They are very friendly & knowledgeable and as a woman looking for a car, they treated me respectfully and answered all of my concerns. They are the best so stop shopping around, they have everything from Fiats to Ferraris & everything in between.

TRUST ME!!!! Don't waste your time going elsewhere. I did my due diligence and Ethan really offered…read moreme the best deal I could find out there for my 2025 Jeep Grand Cherokee L better than the dealership hands down!! Ethan was super patient with me and was responsive not matter what day or time it was. He got me exactly what I was looking for and within my budget. No need to spend an entire deal haggling with the dealership. They really made the process to most easiest I have ever experienced. They even delivered the car right to my home and handled the return of my lease. Honestly astounded by the level of service provided. Definitely referral worthy and will surely be returning for my next vehicle. CAN'T THANK YOU ENOUGH ETHAN!!

Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

my sales Samier Serrano was very helpful and i recommend him to everyone thank you !!!read more

I had an extremely frustrating experience with the Plaza Honda Service Department. I came in…read moreexpecting basic support, but instead was met with inconsistency and poor customer service. First, they refused to honor a tire warranty I had from another dealership, which was already disappointing. Then, I was told they don't offer Sunbit financing for amounts over $1,000. When I questioned this, they suddenly backtracked on that statement, which made the whole situation feel unprofessional and unreliable. To make matters worse, I was told a single tire would cost around $310 and that they would "see what they can do" on the price. That kind of vague response, especially for something that expensive, didn't inspire any confidence and felt like they were just trying to smooth things over without actually helping. Overall, this experience has completely turned me off from this service department. I will not be returning, and at this point, I'm seriously reconsidering ever purchasing a vehicle from this dealership again.

Everyone was nice and generous. very respectful and the place was clean. keep up the great job and…read moreI would recommend to friends and family.

I had my Jeep towed to the service department on Tuesday March 3rd, I called to get a status update…read moreon Friday and they couldn't locate the vehicle and didn't know they had it and was told I would get a call back from them on Monday. Monday no one called, so I called and still they don't know where the vehicle was and the same person I spoke to on Friday don't remember the conversation. Finally they find the vehicle and I was told I would receive a phone call from an advisor and get an update and that did not happen. I had to keep calling for myself and every person I spoke to gave me a different story. My vehicle was repaired and I went to pick it up, my advisor was off on that day and one else took the time to explain what was going on with the vehicle. I just found out on March 10th while the vehicle still in their possession, they left it outside double parked in the street all night. At 1:47 Am they got me a ticket for $115 and who ever brought the vehicle in the morning just threw the ticket out and moved on with his day. The carelessness and customer care is beyond pathetic, no one answers the phone, mailboxes are full and no one calls back. Bad and stressful experience is the least I can say about this business.

They have done it again!!! I'm absolutely amazed. I have been looking for a particular car recently…read moreand the only way to get it, (a 24 model) was to actually deal with dealers that don't work with brokers. There's a reason why I stopped dealing with "stealerships". I called Lenny Komsky and asked for advice. Not only did he take the time to try and get the car but when he was met with pushback(from the dealerships) he gave me the info needed to try and get the car I wanted from an out of state dealer. After calling a few dealers and giving them the numbers that Lenny told me the car should be selling at(much lower than what the dealers wanted), I finally got a dealer to call me back and agree to what Lenny told me the car should be at. The dealer than proceeded to send me the paperwork which Lenny asked for me to send to him to double check everything. Even though they made nothing on the deal, the Grand Prix team made sure I got the best possible deal and made sure everything was in order. I was even able to get the car delivered to my front door from a dealer close to 800 miles away for no extra charge. Again all tanks to Lenny and his team. I really don't know how to thank them for this. On top of all that, Lenny was able to get me out of my current Lease 8 months earlier so I can get the car I've been looking into. Mind you some dealers quoted me 800 dollars a month more than what I ended up paying for the same car.

Excellent service and great people. I have an oil change done. Reliable, accurate and…read moreprofessional. Highly recommend.

I stopped by this dealership to test drive a vehicle after confirming its availability over the…read morephone with Trisha. Unfortunately, when I arrived, the car was not available as expected. Mustaf assisted me and initially thought the car was being serviced, but after about an hour, he let me know that the vehicle was actually not at the dealership. While I appreciated Mustaf's friendliness, during the wait he showed me several cars that were all over my budget. Eventually, Zach, the manager, offered to give me an ETA if I was willing to wait longer. At that point, I decided to move on with my search elsewhere.

Bait and switch. Quoted a price and took a deposit. When it came time to finalize the dead price…read morewent up 3000 dollars. Managers says salesman was misinformed. He had 15 years experience. This is the game they play.

I would love to say this is my second car from bling bling auto my first was a Mercedes c300 and…read morethis is my second car from them Lincoln mkz the best condition car's I have brought along with the first car i purchased from them as well I can't begin to tell you the respect the loyalty from the owner and the secretary the most cleaned used car you can get that looks like new never a problem with there vehicles I recommend everyone to this place they get all my business I wouldn't go nowhere else I'm happy with the offers they have

I've bought 2 CARS from Bling Bling Auto!! Didn't think twice about returning for my MINI COOPER…read more(BUSSING !!!). Angelo you are the best. Your customer service during, after, and 2nd time around. You are a gem! Thank you for your care and compassion. If I could give more than 5 stars I would!!