I used to recommend it I wouldn't go to the one on lake Murray boulevard. Maybe hard Scrabble or…read moreBlythewood or downtown I've had two incidents recently with both vehicles @ the one on lake Murray boulevard and the people working the desk the male and the female are very rude to me.

Having recently relocated to the area, one of my first priorities was finding a trustworthy…read moreautomotive shop to service my 2007 FJ Cruiser. I asked a fellow FJ owner in my community for a recommendation, and they pointed me to Pope Davis on Hardscrabble. My first visit left a strong impression. Kevin at the front desk greeted me respectfully and ensured we were aligned on expectations, that I understood the process, and that I felt well cared for throughout the appointment. I arrived for my 8:00 a.m. service--which included an oil change, tire rotation, and wheel alignment--and everything was completed on time and to my satisfaction. The pricing felt fair, the service was thorough, and the overall experience gave me confidence that I've found the right place for my ongoing automotive needs. I'll definitely be returning for my next service milestone. Great job, Kevin and team!

I would love to give a tremendous appreciation to the service team especially Carl. They had great…read morecustomer service great communication and timely service. I was greeted at the door with big smiles from the team. I really felt the joy of the Carl happy to help. Carl was amazing up front and honest which rear.. JT Kia great job on hiring Carl and your service team! Sign Tiawanna Johnson a extremely happy JC Kia customer!

I purchased a car from JT Kia. I haven't had the car for 30 days yet. And the car is a total mess…read more All I can do is look at the car and pay for it. I am very upset about this situation. They were no help and would not rectify it. I am very upset. ! ! !

I recently attempted to get my son covid/flu test. However, when I arrived at the store, I was…read moreinformed that they cannot administer this test. When I asked for clarification--whether they were not taking walk-ins or not offering the test at all--I was simply told, "The pharmacist said they can't do it." At the moment I was on the app looking at the next available appointment which was 2:30pm. I had no problem making the appointment but I didn't want to drag him back out if they couldn't proceed with the testing. If this location does not provide the test, why does your system allow customers to schedule appointments there? This caused unnecessary inconvenience and confusion. I looked up another store and called to avoid the same issue. I will find a new pharmacy because there was zero compassion or clarity while I'm standing there with a sick child.

Cashier instructed me to double bag the items because I asked for them to be double bagged. Cashier…read moreinstructed me to take the items out of the hand - held basket, which was right in front of him. Cashier instructed me to "cooperate," because it was "the least that I could do." I calmly replied that "I don't work here, and that I won't do the job for for you." Cashier then unleashed a deluge of profanity at me, including "Fuck," "bitch ass," and the N - word.

I had a very frustrating and disappointing experience with this location. I brought my vehicle in…read morefor brake work, and during the process, the technician damaged the caliper piston by improperly twisting it back into place. The store manager, Chris, was upfront about the issue and mentioned they were working on sourcing a new part. When I inquired about a rental due to the delay (which was caused by their error), Chris said he wasn't sure about rental options but gave me the number to their corporate office. After speaking with Elvin at corporate, he offered to arrange an Uber home and said the part should arrive by Monday. When I asked Chris about the Uber, he said he didn't have the app. I offered to order my own ride if they would reimburse me, and Chris agreed, saying they would also cover the labor due to their mistake. However, communication and consistency quickly fell apart. On Monday, I was still told the part hadn't arrived. I reminded them that I had already missed work due to this delay and again requested a rental. This time, my request was escalated to a regional manager, Craig, who took a different tone. He seemed more focused on shifting blame, suggesting the issue was caused by old brake pads. I informed him that I had new Brembo ceramic pads installed at Mavis less than a year ago, and I had photos proving their condition. After some back-and-forth, he said he would push the rental request forward -- though it seemed more like appeasement than actual action. When I finally picked up my vehicle on Thursday, I was surprised to find I was being charged for labor, even though I had been previously assured this would be covered due to their technician's error. Just 20 minutes after leaving the shop, I heard a noise and discovered one of the anti-rattle clips from the front brake pads had fallen off due to improper installation. I returned to the store, and instead of taking responsibility, the manager blamed the issue on the age of the clips, saying I should have bought new ones. This experience left me with serious concerns about the quality of workmanship, internal communication, and customer service at this location. I gave them multiple opportunities to do right by the situation, but instead, I received shifting stories, blame-shifting, and ultimately more inconvenience and cost than I started with. I would strongly urge others to think twice before trusting their vehicle with this shop.

I had a flat tire on a Sunday and this was the only tire store open. They ordered me new tires,…read morebeat a competitor price and treated me like a queen. I cannot rave enough about the great service and kind and fair people working here! Go here for any car service!

Our experience with Chris and Lacey Rowe truly was 5 star. From our first conversation on, they…read moremade us feel as if we were their top priority. Lacey and Chris were very professional, but they never made us feel rushed or pressured. They emailed us multiple listings before we met so they could get a feel for our needs and preferences which helped our time spent walking through houses more targeted and efficient. Being new to the area, we really appreciated all the information and time they spent educating us about the schools, shopping, good places to eat, traffic tips, etc. They are adept at using current technology to assist the needs of their clients. In fact, the house we ended up in we first previewed via Video Chat (Skype). Also to mention, they were able to negotiate a most reasonable price to help us close the deal.

There's no other way to describe Lacey and her team other than saying they are simply the best!!…read moreNot only was she professional and responsive at ALL times, she was also very aggressive and got us to close on our house quick. She works hard for her clients, explains everything well, is very knowledgeable, and goes the extra mile. I would recommend her and her team to anyone seeking a home whether it be your first time or not. We look forward to working with her again in the future!

My microwave quit, no power at all, contacted GE and they relayed my issue to Sloan Appliance,…read morerecieved a call from Nick with Sloan the next day, he talked with me about what what I've done to check to make sure that it wasn't an outlet problem, told me he knew what was wrong and he was gonna order. The part told me it would take about a week called me three days later told me the part was in came this morning with his partner to read. They took the microwave down, took it apart and installed the part, showed me the even tested it in front of put it all back hung it back up. They tested everything they showed me that everything was working and left not a or a scrap of mess anywhere I was very pleased with their professionalism with his knowledge of the appliance ability to get it fixed as quickly as they did would recommend to anyone great guys Nick and Reed

A $285 part PLUS $140 Service Charge PLUS $145 Labor PLUS 3% for card payment; gouging! Will NEVER…read moreuse this company again.

Great job have used Dan for about 7 years. Very professional…read morehighly recommend knows the business well .

After owning my 06 4Runner for only a month, I damaged the previously pristine front bumper by…read morehitting a concrete post in my parking garage. There was NO way I wasn't getting it repaired. I got a couple estimates from a couple shops around the area (one body shop quoted me $600+ labor to replace the bumper). I also requested a quote from Newlook. I got the quote within 24 hours and set up the appointment right away. Price wasn't cheap, but totally worth it in the end. The level of communication and customer service that Dan and his team provide is unsurpassed. He laid out every step in the process for me, and the results speak for themselves. I ended up going with the premium service, because like I said, I wanted that bumper to be just as pristine as when I bought it. I'm glad I did! I highly recommend Newlook Body works for any imperfections in your vehicle. If I ever need work done in the future (which I hopefully won't), I would not hesitate to reach out to Dan again.

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

The team does a good job. Your oil is changed without a mess . You're seen in a timely fashion and…read morethe pricing is cheaper than a dealer . Plus it's done in 10 mins . You don't have to give up the use of your vehicle for the whole day like you would with a dealership. The team in the shop have good symmetry and apparently enjoy working with each other . Of course they are on top of their game while providing you service .

I move to SC exactly 6 weeks ago. I couldn't get the Lincoln dealer to answer the phone so I…read morethought I'd try this oil change location. They did not put my oil cap back on. My Lincoln has smelled like burning oil ever since. After telling me he'd give me a refund for my troubles...the manager didn't do as he said he would and didn't reimburse the $25 filter. He will never get my business again. The ladies that did my oil change were too deep in personal conversation to care about safety or accuracy. Do NOT patronize this business. Not only will they not take care of you, but they will gaslight you. No one ever called me back. Horrible customer service and experience. RUN...don't walk away from this business. I have oil burn smell every time I stop. Ron was the only good thing about this experience. Mack and the owner are a JOKE!

Best car buying experience! Tony and Dex were so patient with me and helped me find the perfect…read morecar! Gus my salesman was very patient and kind as well. Leroy topped it all off with helping with the finance portion of the process. BIG thank you to McDaniels Acura! Worth the drive from the Clt area to Columbia SC for the best prices and customer service!

beware!! do not give any money to these folks. "keep your wallet closed around them."bait-and…read moreswitch deposit scam"! dishonest practice, fasely claiming a deposit is a non-refundble partial payment, mcdaniel's acura, 501 west killian road, columbia, sc. they make you believe a deposit is a partial payment," then refuse to return your money.. "dishonest practices". management lacking automotive experience. i gave a partial payment and later recinded then management refused to return monies. after due-dilligence, i was albe to receive a full refund. i did not buy a car. check consumer affairs complaint's, "be careful". us federal rules, south carolina law, forbids this conduct.