Having recently relocated to the area, one of my first priorities was finding a trustworthy…read moreautomotive shop to service my 2007 FJ Cruiser. I asked a fellow FJ owner in my community for a recommendation, and they pointed me to Pope Davis on Hardscrabble. My first visit left a strong impression. Kevin at the front desk greeted me respectfully and ensured we were aligned on expectations, that I understood the process, and that I felt well cared for throughout the appointment. I arrived for my 8:00 a.m. service--which included an oil change, tire rotation, and wheel alignment--and everything was completed on time and to my satisfaction. The pricing felt fair, the service was thorough, and the overall experience gave me confidence that I've found the right place for my ongoing automotive needs. I'll definitely be returning for my next service milestone. Great job, Kevin and team!

Edit/Update: After leaving this review here and in several places, Pope Davis did in fact reach out…read moreand sent me a check to cover the full expenses at the dealership (the cost of the diagnostic fee and the repair itself). Their theory is that the sensor must have been replaced during a tire change in 2022 but was not registered in their computer. Honestly, I don't know or really care what happened. I appreciate that they took responsibility and covered the expenses in the end. My recent experience with Pope Davis was extremely frustrating, disappointing, and left me questioning the shop's integrity much less their quality or any desire to stand by that quality. I took my '22 Toyota Corolla after a tire developed a leak in early November 2025. Turns out tire couldn't be repaired, it wasn't gong to be long before we needed new tires, so went ahead and bought 4 new ones. That seemed to go well enough. However, 4 days later, a warning popped up on our car that the tire pressure monitoring system was malfunctioning. After checking the tires were correctly inflated and attempting to reset it, the warning continued. Unfortunately, I couldn't get back to Pope Davis until a couple weeks later. I was there for at least 3 hours, with them claiming all of their tools and scanners showed the tire pressure sensors were working correctly and that I would need to take it to the dealer. Dealer said they could not get a signal from one of the tire pressure sensors, and suggested I return to Pope Davis as the most likely explanation in their view was that it was damaged during the tire replacement. When I returned to Pope Davis, they refused to take any responsibility. They offered to charge me to replace the tire pressure sensor but also couldn't guarantee it would work because they do not have a Toyota computer to program them. Up until this point, I was frustrated but at least believed they were being honest with me, and I guess they could claim plausible deniability that this sensor that was working fine before taking it in there just coincidentally became defective 3 days after they worked on the car. To be clear, I asked them if there was any chance they could have changed one of the sensors, and they said no. I believed they should have assumed the cost of repair at the dealership at that point, but they refused. Their attitude was this isn't our problem because our computers say it's working, it's your car's problem for not detecting it. However, when I returned to the dealership to have the work done, lo and behold, they pulled out a cheaper, after market sensor that isn't compatible with the car. Hence why Pope Davis computers showed it was working but Toyota's and the car's computers couldn't detect it. Even after returning and showing them this sensor, Pope Davis continued to deny any knowledge of it and say they have no idea how it got there. Their explanation was because they didn't charge me for it, it couldn't have been installed by them. No one has done any work on this car besides the dealer and Pope Davis. We've done tire rotations and alignments at the dealer, but the only place that has taken tires off the wheel is Pope Davis, once on this recent change and once 3 years ago to replace one tire. So, the only possible explanations are that this sensor was mysteriously replaced at some other point in time but didn't register as a problem until after they did work on the car, that sometime between when they did the work and the error message showing ,someone took the tire off the car, took out the original sensor, and replaced it, or that they damaged the original stock sensor when replacing the tire and put on a cheaper replacement that was unbeknownst to them incompatible with the car thinking I'd be none the wiser. I guess I have no hard evidence it was their fault, but you can be the judge of which of those explanations seems most plausible. I can certainly say with clarity that they gave me nothing but hand waving. In conclusion, in trying to support a local business and save a hundred bucks or so on tires, I spent the better part of 3 days and am out several hundred dollars extra in repairs at the dealer. I certainly won't be back here, and I'd strongly discourage anyone with a Toyota or anyone with a newer car from going here. At the least they don't know what they're doing and/or don't have the equipment to work on newer cars' systems.

I would love to give a tremendous appreciation to the service team especially Carl. They had great…read morecustomer service great communication and timely service. I was greeted at the door with big smiles from the team. I really felt the joy of the Carl happy to help. Carl was amazing up front and honest which rear.. JT Kia great job on hiring Carl and your service team! Sign Tiawanna Johnson a extremely happy JC Kia customer!

After seeing that this dealership had the used car I was looking for, I called and spoke with a…read moresalesperson named Tristan. I explained that I felt the car was overpriced because I had been comparing it with several others. She told me I could come in to try to negotiate. When I arrived, there were three salespeople standing outside. One asked if she could help me, and I told her I had just called ahead. She took me into her office; however, she never offered her name. She took my information and then disappeared twice for extended periods of time. She asked if I wanted to complete a credit application to see if I qualified. I explained that I wanted to see the car first. She eventually brought the car around, opened the door, and asked what I thought. She did not offer a test drive--I had to ask. , She said I could only drive it to the dead end because the car had not yet been detailed. When I returned, I told her I did like the car but once again explained that it was overpriced and that I had $5,000 in cash. She said she would need to speak with her sales manager. When she returned, she told me that he wanted to speak with me directly. When I went into his office, he sarcastically asked if I was "trying to get a car with an engine," and another sales representative laughed. I again explained that the vehicle was overpriced due to its excessive mileage (233,000 miles). He asked if I wanted to finance, which I clearly stated was an absolute no. He then looked up the car and said it was coming up at $4,600, but with taxes the total would be $5,500. Once again, I explained that I only had $5,000. As a result, the dealership lost a deal over $500. Combined with the unprofessional behavior and overall experience, I would advise others to proceed with caution.

I recently attempted to get my son covid/flu test. However, when I arrived at the store, I was…read moreinformed that they cannot administer this test. When I asked for clarification--whether they were not taking walk-ins or not offering the test at all--I was simply told, "The pharmacist said they can't do it." At the moment I was on the app looking at the next available appointment which was 2:30pm. I had no problem making the appointment but I didn't want to drag him back out if they couldn't proceed with the testing. If this location does not provide the test, why does your system allow customers to schedule appointments there? This caused unnecessary inconvenience and confusion. I looked up another store and called to avoid the same issue. I will find a new pharmacy because there was zero compassion or clarity while I'm standing there with a sick child.

Cashier instructed me to double bag the items because I asked for them to be double bagged. Cashier…read moreinstructed me to take the items out of the hand - held basket, which was right in front of him. Cashier instructed me to "cooperate," because it was "the least that I could do." I calmly replied that "I don't work here, and that I won't do the job for for you." Cashier then unleashed a deluge of profanity at me, including "Fuck," "bitch ass," and the N - word.

I had a very frustrating and disappointing experience with this location. I brought my vehicle in…read morefor brake work, and during the process, the technician damaged the caliper piston by improperly twisting it back into place. The store manager, Chris, was upfront about the issue and mentioned they were working on sourcing a new part. When I inquired about a rental due to the delay (which was caused by their error), Chris said he wasn't sure about rental options but gave me the number to their corporate office. After speaking with Elvin at corporate, he offered to arrange an Uber home and said the part should arrive by Monday. When I asked Chris about the Uber, he said he didn't have the app. I offered to order my own ride if they would reimburse me, and Chris agreed, saying they would also cover the labor due to their mistake. However, communication and consistency quickly fell apart. On Monday, I was still told the part hadn't arrived. I reminded them that I had already missed work due to this delay and again requested a rental. This time, my request was escalated to a regional manager, Craig, who took a different tone. He seemed more focused on shifting blame, suggesting the issue was caused by old brake pads. I informed him that I had new Brembo ceramic pads installed at Mavis less than a year ago, and I had photos proving their condition. After some back-and-forth, he said he would push the rental request forward -- though it seemed more like appeasement than actual action. When I finally picked up my vehicle on Thursday, I was surprised to find I was being charged for labor, even though I had been previously assured this would be covered due to their technician's error. Just 20 minutes after leaving the shop, I heard a noise and discovered one of the anti-rattle clips from the front brake pads had fallen off due to improper installation. I returned to the store, and instead of taking responsibility, the manager blamed the issue on the age of the clips, saying I should have bought new ones. This experience left me with serious concerns about the quality of workmanship, internal communication, and customer service at this location. I gave them multiple opportunities to do right by the situation, but instead, I received shifting stories, blame-shifting, and ultimately more inconvenience and cost than I started with. I would strongly urge others to think twice before trusting their vehicle with this shop.

The desk guy at the Garners Ferry location didn't want to sell me one new tire to replace one that…read morewas leaking. He wanted to replace three. I declined and he asked me to go elsewhere. So I did, Firestone across the street. They replaced my one tire and could not have been nicer.

Our experience with Chris and Lacey Rowe truly was 5 star. From our first conversation on, they…read moremade us feel as if we were their top priority. Lacey and Chris were very professional, but they never made us feel rushed or pressured. They emailed us multiple listings before we met so they could get a feel for our needs and preferences which helped our time spent walking through houses more targeted and efficient. Being new to the area, we really appreciated all the information and time they spent educating us about the schools, shopping, good places to eat, traffic tips, etc. They are adept at using current technology to assist the needs of their clients. In fact, the house we ended up in we first previewed via Video Chat (Skype). Also to mention, they were able to negotiate a most reasonable price to help us close the deal.

There's no other way to describe Lacey and her team other than saying they are simply the best!!…read moreNot only was she professional and responsive at ALL times, she was also very aggressive and got us to close on our house quick. She works hard for her clients, explains everything well, is very knowledgeable, and goes the extra mile. I would recommend her and her team to anyone seeking a home whether it be your first time or not. We look forward to working with her again in the future!

I would give them zero stars if I could !!!Guy was trying to pull out the front loader washing…read moremachine. He opened the door and stuck his hand inside washing machine at the drum and try to lift it and pull it forward. I told him to stop that that's not how you do it I had to tell him how to get it forward. That man it's not professional. No clue what he's doing. Couldn't even fix the problem or figure it out.

TERRIBLE COMPANY!!! Would not allow me to speak to an actual human. The AI did not mention price…read moreand once the guy came, didn't have the parts to fix my dryer yet demanded $130. Absolute Scam!

Great job have used Dan for about 7 years. Very professional…read morehighly recommend knows the business well .

After owning my 06 4Runner for only a month, I damaged the previously pristine front bumper by…read morehitting a concrete post in my parking garage. There was NO way I wasn't getting it repaired. I got a couple estimates from a couple shops around the area (one body shop quoted me $600+ labor to replace the bumper). I also requested a quote from Newlook. I got the quote within 24 hours and set up the appointment right away. Price wasn't cheap, but totally worth it in the end. The level of communication and customer service that Dan and his team provide is unsurpassed. He laid out every step in the process for me, and the results speak for themselves. I ended up going with the premium service, because like I said, I wanted that bumper to be just as pristine as when I bought it. I'm glad I did! I highly recommend Newlook Body works for any imperfections in your vehicle. If I ever need work done in the future (which I hopefully won't), I would not hesitate to reach out to Dan again.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45…read moreminutes to replace my iPhone screen.

I move to SC exactly 6 weeks ago. I couldn't get the Lincoln dealer to answer the phone so I…read morethought I'd try this oil change location. They did not put my oil cap back on. My Lincoln has smelled like burning oil ever since. After telling me he'd give me a refund for my troubles...the manager didn't do as he said he would and didn't reimburse the $25 filter. He will never get my business again. The ladies that did my oil change were too deep in personal conversation to care about safety or accuracy. Do NOT patronize this business. Not only will they not take care of you, but they will gaslight you. No one ever called me back. Horrible customer service and experience. RUN...don't walk away from this business. I have oil burn smell every time I stop. Ron was the only good thing about this experience. Mack and the owner are a JOKE!

Paulie is awesome and these guys are great. Brought my car in to replace the oil pan and valve…read morecover gasket when a nearby shop wouldn't do it. Not only did they do it, they got me back on the road the same day. This shop is now my go-to oil change and maintenance place.

Fantastic experience at McDaniel Acura! Kevin Boulware was professional, friendly, and incredibly…read morehelpful throughout the entire process. No pressure, no games--just great service. Highly recommend!

Extremely long wait for an oil change and tire rotation.... Walked in saying it would be 45 mins…read moreand still here over 2 hours later due to employees not showing up to work