This place is an absolute joke. I honestly do not know how they are still in business. I guess out…read moreof necessity. At first, everyone was very helpful and excited for us to move in. Once we moved in, it all started to go down hill. We have had a very big consistent problem with the property that no one seems to care about. It is literally costing my family lots of money because of the issue. NO ONE SEEMS TO CARE. Every single time I reach out, I encounter an assistant or a receptionist who only passes along a message to someone who never reaches out. Devin has been the only light in this situation. Devin usually made sure to call us back when we called. Unfortunately the customer service stops there. Their maintenance crew will not return calls. The property manager does not seem to care that the issue is costing my family thousands. No one there seems to care. Instead they just mark the repair complete over and over and do not actually do anything. SOMEONE NEEDS TO REACH OUT TO ME OR A LAWYER WILL!

Run .Company is full of liars was told 6 times by 5 different liars that a work order has been…read moreplaced to remove a dangerous limb overhanging my property I waited 6 weeks no response had it removed myself the biggest liar is Laura Schark she will say anything to get rid of you Schark is such a habitual liar she believes her own lies

I appreciate Mr. White's responsiveness very much. He did a great job at a great value. He's a…read more3rd generation surveyor and it shows.

From the owner: White Land Surveying is your trusted partner in precision and accuracy. As a leading land surveyor,…read morewe specialize in providing comprehensive surveying services for residential, commercial, and public sector projects. Our team of experienced professionals utilizes the latest technology to deliver detailed and reliable mapping, boundary surveys, topographic surveys, and construction layout services. Whether you're planning a new development or need expert insights for legal and land use purposes, White Land Surveying is dedicated to ensuring your project is built on solid ground. Let us help you navigate your land with confidence.

Your main takeaway from this review should be: I HAD A STELLAR EXPERIENCE AT STEPHEN COOLEY REAL…read moreESTATE WITH THE FABULOUS AND INCOMPARABLE SARAH LOFTIS!!! Read on for details. I am a first-time homeowner who started my home search on Zillow in the Summer of 2024. When I was ready to view properties, Zillow matched me with Sarah Loftis, the most outstanding real estate agent I could've asked for. When I was initially browsing, my schedule was slammed. She waited patiently for things to calm down and was sure to check on me periodically, not as an agent who was trying to get a sale from a client but as a human who cared about another human. Words cannot express how much that meant to me. When things calmed down, we started looking together. We saw probably eight to twelve properties together in total. Sarah was knowledgeable about each of the listings, the market, HOAs, etc. When she didn't know the answer, she would reach out to a colleague or partner to find the answer. When I finally found the property that I thought was THE ONE, we had a big snafu with the lender from which I obtained my preapproval, which made us return to the drawing board and find another property. I WAS DEVASTATED and honestly wanted to give up. Sarah demonstrated empathy during this challenging time and allowed me a few days to grieve before making recommendations that ultimately changed my home-buying journey trajectory. Sarah connected me with a new lender and stellar lending officer, and we continued our search. Initially, we couldn't find a home that was a perfect fit like the one we had to leave behind. When I thought all was lost, Sarah called me with the specs on a new build that met ALL of my specifications and was better even on paper than the initial property I picked out. We went to see the home, and I fell in love immediately. Sarah helped me to navigate every aspect of the process. She was always available to answer every text or phone call and never left me feeling undervalued. Additionally, she was a wealth of knowledge and took the time to make sure I understood everything I signed or was asked to do throughout the process until the day of closing. We closed at the beginning of December 2024, and she still checks in weekly to ensure I'm okay. I highly recommend Sarah Loftis for helping you find your next home. She will prioritize your desires and empower you to find the right home for you. You will not be disappointed.

We listed our home in Ft Mill SC with one of his agents. His agent recommended a listing price. I…read moredisagreed with the price and raised it by $30k. The home sold in less than 30 days for about $25k more than their recommended listing price. I am accustomed to a 3% listing commission and 3% selling commission. Stephen Cooley wanted 3.5% and 2.5% to the selling broker. I told him that this did not work for me, and in my opinion, the selling broker does the majority of the work in the transaction. Their communication was awful during the process. The fact that the home sold so quickly had nothing to do with Stephen Cooley Real Estate. There are much better companies in Ft Mill, Rock Hill and Charlotte. All that can say is that I will never use this company again.

I had the most amazing experience with these people. I had some issues that even they had never run…read moreinto before and they went above and beyond to make me feel comfortable and just taken care of. They were so professional and they ended up helping me get into a better situation than I was in. I ended up getting a bigger house for less money. Thank you to everybody on their team.Corrina,Lane,Tammy,Anna,John, Amanda Beth, Deborah. You guys really are the best!

I estimate I lost about $25,000 by deciding to have Muse manage my rental property. Over the six…read moreyears I was with them, all three of the tenants they had supposedly vetted, simply stopped paying and/or trashed my house. After realizing in year three how much money I'd lost up until that point (only $11,000 then), I tried to fire them, only to learn that, due to shady contract language, I had to boot out the current tenant in order to get rid of Muse also. Knowing what I know now, I should have kicked them all to the curb then. Instead, my losses were as follows: 1) The first renter just quit paying. It took two months to get him out so, after the deposit, I lost a month's worth of rent that Muse said they sent to Collections but is now too old to get back (around $1,300). 2) My second tenant started having problems paying and, by the time they got her out, they told me she had caused damages totaling around $6,000 - half of which Muse forced me to pay for. Muse also threw away the washer and dryer the renter had broken even though both appliances were covered under warranty and could have been replaced for free, adding another roughly $1,700 in irretrievable losses. 3) After booting the second tenant, I realized Muse had not been increasing rent with every lease renewal as they should have been. At this point, that came to a little over another $5,000 in losses. 3) My third (and final) tenant wrecked my house, leaving behind $14,000 worth of damage. Some of this included such simple things as never replacing the air filters (which meant I had to replace all the ductwork) - something Muse was supposed to be checking for during every six month inspection. I should have walked away on day one when Tami accused me of leaving poop in one of the toilets during the first showing. My mom and I had spent 13 hours the day before making it spotless. Turns out Tami hadn't bothered to check, nor to notify me, that they were letting people into my house, unsupervised, and that one of the potential renters had decided to use the facilities. Things like that have had me working on this review for the entire six years I was with Muse as it was the only thing I felt I had any real control over. I will say that Deborah and Ke'Arah did consistently respond and always made me feel like a valued customer. Everyone else however, bullied me, refused to take responsibility for blatantly obvious errors, or simply ignored me when they didn't feel like responding. The one good thing to come from Muse Realty's continual decline in service over the years was that it forced me to look for another agency. I'm happy to report that I found one that is actually competent and keeps me in the loop. I strongly recommend others look elsewhere as well. Your pocketbook and your sanity will thank you.

Charged me for an item they never shipped with the other items. I called and left a msg with their…read moreANSWERING SERVICE... 4 days later I get an email. I responded explaining the issue and Sheila (CSR) wrote that she will look into it and let me know. Now a week later I see a refund posted to my back account but no msg, no em email, no call, no smoke signal, no Morse Code...nothing from this outfit or Sheila... so this was my deal with them.... I hope yours is better and that they ramp up the professionalism.

After the incident mentioned in my review below, I reached out to their FB page and made a…read morecomplaint. They stated that they had not yet shipped the item despite the email I had received, and that I could pick up the item. When I arrived, their shipping manager apologized and stated they had miscommunications between themselves. They did not charge my card for the shipping fee. I have purchased several items since this time and after further experiences can say that their customer service has greatly improved. Their shipping manager has communicated effectively and the staff there has been very pleasant and helpful. I even had an incident where I got ANOTHER flat tire after leaving the pickup location and my phone was not working properly. Due to the location, I could not call; I could only text. I texted the shipping manager asking if they could call AAA for me and they did. I appreciate their attentiveness and I am continuing to scope out their auctions for items. As a previous poster stated, they are honest about any defects present and will often take a close-up photo of the area. You can also contact them directly to discuss any questions you have about an item. The pickup location is different for each auction. So, you must pay very careful attention when bidding to ensure the location is not too far. I accidentally did that once and contacted them about my $5 purchase telling them I was willing to donate the items instead of driving that far to pick up the small purchase. They handled this with me well. I was very pleased to get a pretty painting for my hallway at a great price. I've purchased several vases and one red vase adorned my Christmas table. I'm impressed the owner has taken notice and cares to resolve any issues within the business. They have even added text and email reminders the day an auction closes to remind you in case you wish to bid on items. I continue to receive texts the next day reminding me of my purchase and all of this has been extremely helpful. Great job to the business owner to identify the root cause of the problem and in implementing solutions that work.

Timothy's experience and the efficiency and knowledge his team possess is unparalleled by far…read more 10/10 highly recommend.

Timothy and his team always delivers on excellent customer service. He knows this market the best…read moreand always guides me in the right direction with my real estate needs.

Before we bought a condo unit in Rock Hill, SC, I contacted the FCPM Property Manager, Jeff…read moreWilliamson, about repair responsibilities regarding the unit...HOA/Property Management or Homeowner? Jeff responded, in a documented email, to the pre-purchase inspection report that key items were the responsibility of the HOA/FCPM so we went ahead and purchased the unit. It's been two (2) years of emails w/FCPM, and primarily Jeff, without the repairs taking place. The two (2) major issues were caused, and continue to be accelerated, by poor prior property management maintenance. Communication from FCPM has been dismal. I have all the ticket numbers, emails and phone calls documented to which Jeff vaguely replied or ignored. So, we have to now take the legal route. If I could give them a "0" star rating, I would without hesitation.

NOT WORTH THE 1 STAR BUT YELP MADE ME PICK ONE! This is the worst property management company that…read moreyou can imagine. I own a condo they claim to manage but all they do it collect checks and ignore residents when they have a problem. I've had 3 leaks from the lady upstairs in the last 6 years. The quickest they ever fixed it was in 4 days. I have one going on now that took 3 maintenance request over 26 hours just to get somebody to acknowledge it. Has it been fixed? God no! The service company reached out after the third request, but said they will have to arrange a schedule with the other lady, who has a history of not caring about anything, and it might be several more days. Jeff is the most gutless, do nothing, hide in his office behind a keyboard person in the business. If you go to his office he's always in a meeting, but if you say you will wait somehow the meeting is over. He will never answer the phone or call you back. He is strictly email only. At some point you have do your job, and just be a man. If you are buying or renting and see them as the property management company, find anywhere else to go.

Recently moved into a home and wanted "corners found." The Hucks' crew came out and went above and…read morebeyond! What probably should have been a few hour job turned into a half day effort because the original corners- of an irregularly shaped property weren't marked (and some house positioning issues). They found several other property's points to verify/validate their findings on our property and had Terry come out to confirm. What I appreciated most was 1) how much time they took to confirm their readings, 2) them explaining their findings, 3) offering potential solutions and 4) all for the original quote given over the phone prior to them coming to do the work. Doing the right thing was more important than covering their costs.

If you need any kind of Land Survey done in the greater Charlotte/Upstate SC region, I highly…read morerecommend Hucks & Associates. The owner Larry is the nicest man you could possibly talk to, and the scheduling was convenient and hassle-free. The crew came out to survey, despite heavy rain forecast, to honor the appointment, and cleared vegetation around the house to ensure property lines were identified accurately. Extremely well mannered crew, with a special shout-out to Matt (Crew Leader). Keep up the good work, fellas! You guys do a fantastic job, and on a scale of 1 to 10, you guys are a 11 in work and customer service. Thanks, Rob

Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

Robert is very Honest, Reliable, and easy to work with! Highly recommend Ouzts Realty Company!read more

I was referred to Robert Ouzts by a friend and the experience was top-notch. With the perfect…read morebalance of professionalism, low-key personality and extensive market experience and, Robert exceeded our expectations as a realtor. We sold in less than 2 days. The entire process was smooth and having Robert guide me through the process took the stress levels down a notch, something both my wife and I greatly appreciated. Wouldn't hesitate using him again or referring to a friend.