Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

I had the most amazing experience with these people. I had some issues that even they had never run…read moreinto before and they went above and beyond to make me feel comfortable and just taken care of. They were so professional and they ended up helping me get into a better situation than I was in. I ended up getting a bigger house for less money. Thank you to everybody on their team.Corrina,Lane,Tammy,Anna,John, Amanda Beth, Deborah. You guys really are the best!

I estimate I lost about $25,000 by deciding to have Muse manage my rental property. Over the six…read moreyears I was with them, all three of the tenants they had supposedly vetted, simply stopped paying and/or trashed my house. After realizing in year three how much money I'd lost up until that point (only $11,000 then), I tried to fire them, only to learn that, due to shady contract language, I had to boot out the current tenant in order to get rid of Muse also. Knowing what I know now, I should have kicked them all to the curb then. Instead, my losses were as follows: 1) The first renter just quit paying. It took two months to get him out so, after the deposit, I lost a month's worth of rent that Muse said they sent to Collections but is now too old to get back (around $1,300). 2) My second tenant started having problems paying and, by the time they got her out, they told me she had caused damages totaling around $6,000 - half of which Muse forced me to pay for. Muse also threw away the washer and dryer the renter had broken even though both appliances were covered under warranty and could have been replaced for free, adding another roughly $1,700 in irretrievable losses. 3) After booting the second tenant, I realized Muse had not been increasing rent with every lease renewal as they should have been. At this point, that came to a little over another $5,000 in losses. 3) My third (and final) tenant wrecked my house, leaving behind $14,000 worth of damage. Some of this included such simple things as never replacing the air filters (which meant I had to replace all the ductwork) - something Muse was supposed to be checking for during every six month inspection. I should have walked away on day one when Tami accused me of leaving poop in one of the toilets during the first showing. My mom and I had spent 13 hours the day before making it spotless. Turns out Tami hadn't bothered to check, nor to notify me, that they were letting people into my house, unsupervised, and that one of the potential renters had decided to use the facilities. Things like that have had me working on this review for the entire six years I was with Muse as it was the only thing I felt I had any real control over. I will say that Deborah and Ke'Arah did consistently respond and always made me feel like a valued customer. Everyone else however, bullied me, refused to take responsibility for blatantly obvious errors, or simply ignored me when they didn't feel like responding. The one good thing to come from Muse Realty's continual decline in service over the years was that it forced me to look for another agency. I'm happy to report that I found one that is actually competent and keeps me in the loop. I strongly recommend others look elsewhere as well. Your pocketbook and your sanity will thank you.

This place is an absolute joke. I honestly do not know how they are still in business. I guess out…read moreof necessity. At first, everyone was very helpful and excited for us to move in. Once we moved in, it all started to go down hill. We have had a very big consistent problem with the property that no one seems to care about. It is literally costing my family lots of money because of the issue. NO ONE SEEMS TO CARE. Every single time I reach out, I encounter an assistant or a receptionist who only passes along a message to someone who never reaches out. Devin has been the only light in this situation. Devin usually made sure to call us back when we called. Unfortunately the customer service stops there. Their maintenance crew will not return calls. The property manager does not seem to care that the issue is costing my family thousands. No one there seems to care. Instead they just mark the repair complete over and over and do not actually do anything. SOMEONE NEEDS TO REACH OUT TO ME OR A LAWYER WILL!

Run .Company is full of liars was told 6 times by 5 different liars that a work order has been…read moreplaced to remove a dangerous limb overhanging my property I waited 6 weeks no response had it removed myself the biggest liar is Laura Schark she will say anything to get rid of you Schark is such a habitual liar she believes her own lies

Very disappointed with the way they handle business. Prior to leaving a property at 437 West Main…read moreStreet in Rock Hill, I called to ask what I would be responsible for, in order to ensure the return of my deposit. I was told just to leave the key and make sure everything was out, no mention of carpet cleaning. On the day my deposit was to be returned after 30 days, I was told that the carpet needs to replaced for of course the full amount of my deposit. Had I been told I would have had the carpet cleaned. I had runners on the carpet so it could not have been that deteriorated and I shampooed it three times since I was there. Very upset at the way they handled this and it appeared to be a scam to keep my deposit. The carpet most definitely could have been cleaned, but to change the carpet at my expense seems like the most dishonest option. There are a lot of rental companies that do whatever they can to keep your deposit after you leave a property, just beware this is one of them.As you can see by the photos this carpet wasn't ruined. Scam, Scam, Scam, they have a low rating for a reason now I know why, should have checked reviews before renting. It also would have been great to have full disclosure....6 months after moving in I found out the place had been shot at on three occasions,due to prior tenants "activites" There were bulletholes on the property I hadn't noticed, until a neighbor pointed them out. Would have been nice to know this in advance. OH WELL I GUESS THEIR CURRENT RATING TELLS THE STORY.

My mom has made several requests for someone to fix the toilet but no one comes. She continues to…read morereceive notices from the city advising that there is a water leak & her water bill has increased almost $300. This same problem also happened several years ago & her water bill was up to $600 & they finally fixed the problem but didn't help pay the bill.

They was upfront with if they could help. What to do because they weren't unable to assist & many…read moreof them are still pondering other suggestions to help. Which is extremely helpful when you are running out of your own.

From the owner: Meet Ryan Hollins…read more Trusted Charlotte REALTOR® with thirty years of Local Expertise "For over three decades, I’ve proudly served the Charlotte, NC community as a dedicated real estate professional. I’m here to provide personalized guidance, tailored to your goals, with a focus on informed decision-making and long-term value. As a licensed REALTOR® through the National Association of REALTORS®, I bring not only proven credentials but also a deep-rooted commitment to responsible homeownership and sustainable living. Whether you're navigating your first purchase, upgrading your lifestyle, or preparing to sell, I offer the knowledge and support you need at every step. Above all, real estate is about relationships. I believe in building meaningful connections, contributing positively to our community, and helping my clients achieve more than just a transaction—it’s about realizing their real estate aspirations with confidence. If you're seeking a trusted, experienced partner for your next move in the Charlotte area, I’m here to help."

I have to say that the professionalism and kindness of the Property Manager Stacy was a welcome…read morething for my wife and me. She clearly communicated the expectations of the property management team and the tenant. We didn't decide to go with the currently offered property but she was a woman of her word and responded quickly to any questions we had. I highly recommended living anywhere where she is managing your home.

This is such a wonderful place.. the staff here are very friendly and makes you feel welcomed. I…read morenever had any issues with this company.. if anything needs to be fixed... it's fixed instantly... I recommend family, friends, and anyone who is searching for a house to please see Stacey Sindell... she is a wonderful person and very hard working... Carolina Properties Services is the perfect place to go for your housing needs

Amazing group of professionals! I was looking for a home and their knowledge, competency and…read moreresponsiveness were unparalleled. They listened to my wants/needs and executed with precision!

From the owner: The Property People Group provides full-service property management. We would welcome the…read moreopportunity to accommodate your real estate needs. Property owners and potential tenants can contact us.

I do not see the reason to bring up where I worked I left September the first so I do not know…read morewhere u are getting ur dates. I do have a degree as well don't see the reason to bring that up. And I have nothing to correct I wrote what that was accurate. Thank you hopefully people will read how shady u are.

From the owner: Property Management in Rock Hill SCread more