Got home and started laundry that I would need the next day, only to find sewage coming from my clean out. I'm figuring there's no way at 5pm I'm going to be able to find someone to help quickly. I was so wrong. Todd was at the house within 15 minutes of my call and had the blockage cleared up in less than 30 minutes. He was clean, careful, and very friendly. I will definitely be calling him for all of my future plumbing needs! read more

Very fast response on a Friday late afternoon. Showed up with his mask on, professional and friendly. Todd was able to clear our drain quickly and cleanly (if that's a word :-) Fair price and I would definitely recommend them again. Thanks read more

Great people and Great work with our main sewer line. Prices are fair and honest. Todd and his team were recommended by a friend and I would 100% recommend to others. Will absolutely call them again for future plumbing work read more

Highly recommended -- used them on two different occasions / two different problems. Prompt, good communication, fair pricing, and honest. On one visit they had to use the hydrojet which is an impressive device for bad clogs. read more

Todd is the best! He came and saved us from our non flushing toilets on such short notice! Super knowledgeable and funny. Cleared our main line and found this beauty clogging everything! Would use him again. Thank you Todd! read more

Drain Rooter - Tree root stuck in the pipes! - Plumbing Near Me

I came across Drain Rooter Service, since I was looking for different quotes for the various projects my house needed to get done. There's a reason why the company is rated 5-stars. Todd is honest about his work and about what may or may not need fixing. He touched base with me regarding everything he would be doing while I was at work, even though he get verbal confirmations from my parents (who were at home to let him in). He wanted to make sure that we were all on the same page, regarding the work and the pricing. I cannot appreciate this aspect enough! I had called messaged him again days later with another small project, and he came out within the hour. He is efficient, honest and appreciative of our business; will definitely saving his contact info the future! read more

Contacted Drain Rooter Service to fix a clog that was backing up our kitchen sink. Todd was responsive, punctual, professional, and got the job done quickly! read more

Super fast , I called at 7:05 and hen was at my house less than 1/2 an hour later, kitchen sink wasn't draining , he explained that he would first try a snake to get the drain clean but we ended up using the hydro-jet to blast the gunk out of my 60 plus year old pipes. Will call again Craig F. read more

These 5 star ratings half of them are self reviews. Pay attention to the number of reviews a person has written and if you go through a few pages, you might find them again! Same tactics lots of these Chinese and Vietnamese vendors use. I read on Nextdoor, people mentioned that there is promised discount by this vendor for writing good reviews on Yelp. I did not hire him, was put off by his lack of knowledge yet arrogant attitude and unprofessional mannerism. read more

Our toilet and tub backed up. I called Drain Rooter and they responded quickly and dropped by the diagnose the problem as a main line issue. He went on the roof and cleared the obstr through the air duct. They offer a 30 day warranty on their work. read more

I called DRS at 5pm when my sewer line backed up. Todd answered the call, told me when he would be here, and had the line unblocked by 6:30pm. I've known for 10+ years that the line needed replacement. Todd offered one of the best quotes I've had for this over the years so I moved forward. They started the following Monday, got the inspection set up (yes, he handled permits with city of San Jose) for Thursday the same week, and finished that day after inspection was passed. Communication throughout the process was great. I highly recommend DRS. read more

I've had them replace both my water heater and a toilet this year. They are fast, friendly, and efficient. When they determined the water heater needed to be replaced, they took me to pick one up. When they started to replace the toilet and it was broken, they took me to get a replacement. Great prices, and great service. Just call them. read more

I had a clogged toilet that I was unable to unclog myself. I had Drain Rooter install a new toilet for me two years earlier that went really well, so I called them for my most recent situation. Todd and his staff were quick to respond to phone calls and texts, and the plumber who Todd sent out did a great job of clearing the clog. He also gave me a tip on how to decrease the odds of being subjected to clogs in the future. Great job and Thank You! read more

I called 4 different plumbers for a clogged drain emergency, but all were busy. I finally got to Drain Rooter Service, and now I'm happy all the other plumbers were booked! These guys came out within 2 hours and solved my problem in 40 minutes. Great service and I will surely call them again. read more

Got an appointment the next morning for a clogged drain. The technician was very thorough and did an excellent job of solving the issue. Would definitely use again. read more

When we called Drain Rooter Service for kitchen sink issue. The sink drained well, but the last batch of water just stayed at top of the drain hole. we got very quick response and Todd showed up in couple hours. He diagnosed thoroughly. He is very professional and honest. Would like to call him again if we have plumbing issue in the future. read more

I needed a new faucet installed at my place, which is a pretty straight forward plumbing task. I asked for a few quotes through Yelp, and the quote from Drain Rooter Service was the most competitive. They were available on relatively short notice, showed up on time, and got the job done quickly. Definitely would recommend these guys if you need something done! read more

Todd is extremely professional and quick. He even addressed a few other issues I had under the sink that would have been problems in the future. Checked and double checked so I'm confident he did everything perfect read more

Todd was fast, efficient and knowlegable. Had to call Saturday morning when our showers backed up and toilets wouldn't flush. He arrived pretty quick and after scoping out the situation, went to work. The main drain cleanout is on the roof and some rooter guys can't reach it. No problem for Todd. He gave me a 30 day warranty. I would not hesitate to call him again in the future. read more

We reached out to Todd late in the evening because our house's main sewer line was clogged. He responded very promptly and came over early the next morning, wearing a mask. He cleared out the clog and showed us what was going on with his camera. We'd never dealt with anything like this before, so he patiently explained everything that he was doing. Thank you Todd! I would highly recommend others to reach out to him! read more

Very fast. Called at 1pm and they showed up at 2pm. Finished everything within an hour. Very professional. Mask, friendly and gave me options. Fair pricing too! Would recommend service to others. read more

My washing machine backed up through my toilet on the rinse cycle. Called Todd and he recommended i try a few things, which all worked but the toilet was running slow. Todd said he'd be out in an hour...20 minutes later he was at my door! Turns out the flapper on the main line was malfunctioning. Todd cleared iti and also addressed a few other odds and ends i had, all in about 30 minutes. He explained everything he was doing and made sure i understood what he was doing, why, and how much it would cost. All very clear and very helpful with tips for how to check on things in the future. I've used several plumbers in the past, all very good and helpful, but none were as clear and helpful as Todd was. He's my guy from now on! read more

After quote request through Yelp, drain rooter folks showed up at my door on the same day. I had issues with 2 toilets in my home and they suggested to change the toilet for both. But I wanted to get a second opinion and called other folks as well and the other guy fixed both the toilets very easily in literally 1/10th of the price that it would take me to get 2 new toilets installed and also in an hour. read more

My goto plumbing shop for my residential needs. Experienced plumbers who are easy to work with. Thanks team, you've been a big help.

Todd N. and his crew were fast and efficient and did the job as promised. I have an old house with many quirks in the sewer system, but he diagnosed my problem, got me up and running, and made improvements that will benefit me in the future. I would definitely hire Todd again. read more

They came to replace an outdoor hose valve and did it quickly and for a great price. I really appreciate their service.

If you're skimming reviews, then then I'll just recommend you give Drain Rooter Service a call. If you're like me, you'll be delighted you did. Backstory - Last night at 7 PM (of course, a couple hours after sunset this time of year), my son emerges from his shower saying, "Dad, the water is not draining in my shower". As you can imagine, that's something we never want to hear. But, there it was. After getting numerous towels in place to soak up the water in two back-to-back bathrooms (thankfully, it was shower water, not poo water), it was time to get someone out to my house quickly to get the sewer line flowing again. I looked back a a previous review I did in 2018 for a drain service I recall being happy with. I called them, but I got a voicemail indicating they had closed for the day - just an hour before. With this situation being what it was, waiting until the morning in the hopes of getting into the service schedule wasn't going to work. So, I began looking through reviews. I quickly came across Drain Rooter Service, and I liked the reviews I was reading. I saw that they were open until 9 PM, so I gave them a call at about 7:15 PM expecting to have to leave a message. To my surprise, "Todd" answered the phone and asked me how he could help. As it turns out, he was just finishing another service appointment, and he asked me to text him my address. I did, and he was at my house within 25-mins. That was a "Wow!" Todd quickly diagnosed the problem, and offered to power-snake my main sewer-line for a reasonable price. I was glad to hear he had a power-snake because the results of a previous hydro-jet service had only lasted two-weeks. Then, I had to pay a different service to do it again using a power-snake. And, Todd's power-snake has a second 25-ft section that he added so he can clear-out blockages that are a little farther out than 25-ft. His power-snake had to go out there beyond the first 25-ft to clear-out the blockage. In short order, the extended snake had the backed-up sewer water flowing smoothly again. We tested with a couple toilet flushes, and all was good. Wrapping it all up, these are the Positives: 1. Todd answered when I called. 2. He understood the urgency of the situation. 3. He showed up in less than 1/2-hr of being called. 4. He uses an extra-long power-snake to break-up blockages beyond the 25-ft range. 5. His service fee was quite reasonable. 6. He offers a 30-day warranty. 7. He was pleasant and easy to talk with. Negatives: None. All in all, Todd saved the evening, and he made me look like a hero to my family. Drain Rooter Service is my new go-to service for urgent sewer-line problems. I highly recommend Drain Rooter Service. Give them a try. Thank you for Liking this review - and for sharing it to help others get their sewer-line issues to go away and feel great about the service they received. read more

I can't say enough nice comments about Todd! He answered the phone immediately, gave us a window of arrival that was just two hours later, and arrived 45 minutes early. He knew exactly what our sewage problem was, gave us a cost estimate, completed the (messy and stinky) work efficiently, and allowed us to watch and learn. Our front yard sewage blockage was resolved, and he advised on our next steps for a long-term fix. I've kept his business card and will recommend him to our neighbors and friends. He's a winner!! read more

All our drains were blocked on a Saturday morning. I called Drain Rooter and they were at my house within an hour. The blockage was difficult to resolve. A crew of three worked an hour and fifteen minutes to find and open the drain pipe going to the street. It's the second time in two years we've used the service and highly recommend them. read more

My garbage disposal wasn't working. Todd came out the next morning, a Sunday, to take a look. He made a couple quick tweaks and fixed it. He told me why it was acting up and that I'll eventually need to replace it. He was very helpful and friendly. read more

These guys are awesome. I highly recommend them. I had a clogged kitchen drain and this happened right before Christmas. I really needed this fixed ASAP. I called them and they showed up in 1 hr. He charged me the same as what he quoted and was done very quickly. read more

The main line to my house clogged backing up waste water that overflowed from the shower Sunday late afternoon. After trying using a manual snake and strong acid, I requested thru Yelp for an estimate for Monday service. Of the six companies that responded by late Sunday night, only 2 responded with an estimate. I went with Drain Rooter Service and they scheduled Todd to come at 9 am. Todd came early (THANKS) and did a great job. The price was the estimate and he informed that there is also a 30 day warranty. My tenant is happy with the professionalism and curtesy that Todd displayed. Todd found roots in the line so I will be calling again in the future. read more

Our kitchen drain was clogged. I checked on Yelp and asked to be called back. Within minutes Todd called me. I texted him my address and he came to my property right away. He diagnosed my issue, gave me the quote, and agreed with the job. He went to work, and the clogged drain was fixed. Fast, efficient service, and a nice guy too. I highly recommend him. read more

Response was very quick, diagnosed and solved a difficult drain problem. Provided recommendations for further maintenance of drain system. Affordable cost. read more

Had a clogged sewer drain at my house in North San Jose at 8pm on a Wednesday. Called Todd, he showed within 20 minutes, snaked the drain and cleared the blockage at the street, and was done in 15 minutes. All good and offered a 30 day no-charge return visit, if needed. We hopefully won't need it, but it's rare to find such fast, reliable and friendly service. read more

Todd was great to work with. He installed 3 new toilets and a new water faucet for me at good price. Highly recommend!

Todd replied quickly to my Yelp request for help with a clogged kitchen drain. He arrived very soon after we communicated, and I think he had the clog cleared in about 15 minutes! It was very gross, and I am so thankful. Amazing service! read more

Called Todd to provide plumbing inspection for new house purchased. Requested him to pls let me know where all pipes needed to be replaced. He did inspection and took $150 and said that plumbing required for the whole 2 stories and it costs $10K. I asked, does whole house need plumbing and he confirmed it costs no less than above price. I was not convinced as the seller had told some plumbing was replaced recently. So, i hired another plumber and did inspection to find out that 2nd floor related pipes were copper pipes in good condition and does not need any replacement. And they eventually charged 4K for replacing the old pipes. I felt very cheated by Todd's dishonest quote. The one star is for providing input that there was misalignment wrt drainage connection. Reply: I'm not worried about the Inspection money you charged but the Report you provided. You could have simply provided HONEST opinion that we don't have install any pipes on the second as it copper pipes and was in a great condition. read more

Very prompt to respond. All the technicians were masked and followed proper safety precautions. We had to get our shower valves replaced. They did a good job and I am happy with their work. read more

Todd and his partner did a quick job to fix my issue.