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    Drain Prodigy

    5.0 (3 reviews)
    Open Open 24 hours

    Services - Drain Prodigy

    Plumbing inspection

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    4.0
    (5 reviews)
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    24 Hour Rooter Connectionz

    24 Hour Rooter Connectionz

    2.3
    (73 reviews)

    Attempted to use a free camera inspection coupon. They said I used a coupon 6 years ago & that it…read morecould not be used again, but that was only After they technician was in my basement with a camera. Tech would not leave my house when I asked - basically refusing to leave and saying "I have camera right here, don't you want me to do the inspection?" But he would only do it if I agreed to pay $250 and then have that amount go toward a repair. Refusing to leave someone's house is trespassing, and yes it's super unethical to do a "hard sell" using such a method. If they thought I "already used a coupon" which I didn't actually remember doing (6 years ago, mind you), they should have told me that over the phone, up front. And when their tech is in a home, he refuses to stop & immediately leave, when asked, that is a big problem, plus illegal also.

    I saw that Rooter Connectionz had a $39 drain unclogging service. I scheduled a drain unclogging…read moreand cleaning. It turns out they are also Action Plumbing which I didn't know until the truck pulled up to my house. That's when I knew the $39 wasn't going to be the price but I didn't expect what I was quoted. I was quoted $1,100 for a hydrojetting, camera inspection, enzymes, and a membership. I refused all that and then after a call to a manager, I was quoted $450 for a cable drain cleaning and membership. I sent the guy on his way. The sales guy said a lot of things like, "we do things differently" and "unclogging with a cable isn't permanent", and "we can't honor the warranty without the camera inspection" etc. I felt like I was getting sold especially when I couldn't get the service without the $233 membership. I asked what is costs for camera inspections and enzymes if I don't get the membership and he said, and I quote, "$233 but that's because of the warranty." I'm now not even sure I was talking to an actual plumber. Called another company and my drain is unclogged and cleaned for $275. No membership, used an auger and pumped water in the pipe. Was told that we need to be careful with these older pipes and hydrojetting may bust right through. If you are interested in who that was, I'll post a positive review on their Yelp page. It's a company I've worked with before and only called Rooter Connectionz because I got lured in by the cheap price that turned out to not exist. I see an array of reviews here and on other sites. If you are not in an urgent situation, I suggest getting more than one quote on any service before committing to Action Plumbing or Rooter Connectionz.

    Black Diamond Electric, Plumbing, Heating and Air

    Black Diamond Electric, Plumbing, Heating and Air

    3.4
    (123 reviews)

    I had an air-conditioning unit and furnace installed after they told me mine needed to be replaced…read morebecause of freezing up. Less than a year later, I've had about five or six warranty calls, every time it is frozen. If there underlying issue, they could've addressed that instead of telling me I needed to buy a new furnace or at least addressed it when they did the install. currently I have an AC that freezes up and stops working any day that is over 85 all for the price of over 15k

    I really like this company. We had them out on Thanksgiving Day 2018 for an emergency visit because…read moreour kitchen sink had stopped up. So I decided to call them to do a preseason tune-up on our A/C. Justin K was the tech who came out. I was very impressed with his knowledge and he took the time to explain a couple of things to me as well. I took the annual service plan which is really nice. The previous HVAC company we used for five years didn't have a reasonable preseason tune-up price or annual service plan. Justin came within the time frame Black Diamond had given me and they kept me up-to-date on the day of service via both phone call and text message. Justin also put the covers on his shoes when he came in the house and I appreciate that as well. My son has used Black Diamond since 2016 when he bought his house in SLC and he has been really happy with their service, too. So I did check Yelp before calling them, but I had first-hand knowledge that they do a great job with fair prices. I'd also like to compliment the people who answer Black Diamond's phones 24/7. They've always been very helpful and friendly. I appreciate that, too! Thank you!

    Drain Prodigy - plumbing - Updated July 2026

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