Tony and his apprentice came to my house to fix a troublesome laundry/sink drain issue on a Friday afternoon and in less than an hour they had the problem solved. They were both professional and relatable guys and gave me tips to avoid the issue from happening again. Quality service from nice people, can't say enough! read more

It was a very nice experience. One phone call and guys came in less than 24 hours to install a P trap and faucet. Faucet is German made, new design and technology, everything is metric. Doing it, they showed a nice level of understanding of problematics and resolved all the problems really quickly. They even checked the faucets previous plumber were looking and couldn't figure our certain imperfections. Drain Flow guys fixed it or gave me advice how to fix it right away. Not the most important, but they are nice and personable guys, too. I will call them again. read more

Excellent response and communication to our backup emergency. Determined we had a broken sewer pipe and called zBoston Water and Sewer for us. Tony Waited around for the inspector and until inspection was done. He Facilitated getting the pipe excavated and replaced which is above and beyond expectations. Responds to texts and calls. We were panicked with the broken sewer pipe but with his help, patience and expertise it was excavated and replaced within the week. Highly recommended. read more

Ive used drain flow for a few jobs in a recently purchased home. Tony, the owner does great work, he's always on time and honest with pricing. He and his assistant are very professional and trustworthy, I will definitely be using Drain Flow in the future. Thanks! read more

Anthony from Drain Flow came on time (within 3 days of our request). Friendly, professional. Did clean our old-style house drain. Was familiar with dealing with the lined sewage pipe leading to the town sewage. Fair price. read more

Anthony resolved a drain issue for me. We scheduled an appointment and he made sure that he communicated exactly when he would be on-site, checking with me the day before and the morning of the appointment. He resolved the problem as quickly as possible at the least cost. Very professional, clean and courteous. Would recommend him highly. read more

Amazing customer service and at a very reasonable price! I found sewage in my basement on Labor Day morning and was already starting to panic thinking "How on earth will I find someone to fix this without paying an arm and a leg becasue its a holiday???!" I think I just got really lucky when I found Anthony's company. I called him up at 9am, on a holiday, and he picked up! I explained the issue and he was at my house in 30min and had solved the issue (clogged house trap with a rusted and open drain cover) in 45min!! He even put in a plug so that the issue wouldn't happen again and helped with the clean up! He explained what went wrong and how I could prevent it from happening again and gave me a 3month warrenty with the deal. Compared to other firms he was half the price and his service was probably alot better - plus it came with a smile!! 5 stars for excellent service! Thank you so much! PS -- my basement is still dry !! read more

We live in a 120-year old house and have had a ton of plumbers over the years, none of them have been as good as Anthony(Tony) at Drain Flow. He came out very quickly to replace a large water heater that had busted. He and his assistant did good work, quickly and at a good price. He gave us tips on how to make this water heater last longer and some other areas. He has lots of contacts and was able to get a 75 gallon water heater delivered in an hour or so, while others we called said it would take 1-2 days. His overall attitude was awesome and he was a pleasure to deal work. In the future, he'll be our first call for anything plumbing related. read more

These guys were awesome! I called them last night and they came out today to meet me right after work, so I didn't have to wait. I was expecting to have to wait a few days and to have to take off time from work to meet them, but they came out right away and had no problem meeting me on a Wednesday night. They were supposed to come out for what I thought was just a wobbly toilet and found a much much bigger issue. Even though it was more than what they were expecting to have to deal with and pretty much took up their whole night, they were great! Anthony walked me through everything and explained it all to me. GREAT CUSTOMER SERVICE! I could not be happier with the work these guys did. Quick response, super friendly, great work, reasonable price. I would recommend these guys to anyone that needs plumbing done! read more

After 10 years the sump pump seemed to be on its last legs. Noisy with the PVC bending at 11 p.m. on Sunday. We had to dump out the rising water ourselves every few hours. This wasn't going to be sustained. So I did some research but feared high costs on a Sunday night. That morning, I continued to searched and landed on Drain Flow somehow. (Thanks Yelp!) Gave them a call. They were down the street working at another home. They came right over and were willing to do an free estimate and worked with my husband in using our pump that we bought earlier and fixed the PVC issue. Anthony and Duane were great! Although my husband's duck tape did in fact hold the PVC together, it was good to get the professionals in and at a reasonable cost. We will be sure to keep their information handy. They were straight-forward and competent. We will call them again, when needs arise. read more

This is really as good as it gets. The kitchen/dishwasher outlet broke flooding the kitchen. I called Anthony at 7:00 in the morning, and by afternoon everything was fixed. He was quick to respond with texts, and kept me updated about the time. He is a great guy, and I will strongly recommend him to everyone. read more

Tony is experienced, reliable and responsive - everything a great plumber should be. He does things the right way, and doesn't cut corners. I had an annoying situation with my toilet and he was very patient and helpful - went above and beyond to get it fixed. Thanks Tony & Ralph!! read more

I called these guys to look at a toilet that kept running. They came within a few hours (and were happy to text, which made it much easier to coordinate things during the work day) and promptly replaced a seal. Unfortunately, the toilet kept running to I texted him again a few days later. Again, he showed up within a couple of hours and this time replaced the whole pump unit at no additional charge. Everything has been going great since. I can't recommend them enough for their communication, expediency and efficiency, as well as their dedication to getting the job done right. read more

We had a clogged tub in our only bathroom the day before we had house guests coming (father's day weekend), so I called Tony Saturday morning for some help. He was already booked so he said he'd try to fit us in, but communicated often and soon was able to give us a firm commitment. Ralph came by first, and as he ran into some issues (bath, sink, and kitchen were all tied together, with no trap access in bathroom) Tony came as well. They were in and out in less than an hour, and cleaned thoroughly before they left. They were quick, courteous, clean, and communicative! I highly recommend them and will be calling them from now on for all of our plumbing needs! Thanks guys! read more

I highly recommend drain flow to anyone that has plumbing problems. one of my water heaters let go on a Saturday and tony said that he was full out with work for the day but said that he could come by that night and replace it. he and ralph showed up at 9:15 pm on a Saturday night and installed the new water heater. they were very professional and courteous and I wasn't charged an exorberant amount of money considering it was an emergency and they came on a Saturday night at 9:15. they get 5 stars. you will be very happy with drain flow. read more

Anthony is incredible-reliable, knowledgeable and efficient. I have used him for my home for the past 4 years and every time I've needed his help, he's made sure to get to my home within the day, and always stays and works until the job is done correctly. He's fair with price and will go out of his way to do work that he sees needs to be done to avoid future problems. read more

Reached out to Anthony as a new customer on a Saturday. He picked up the phone and quoted a fair range of prices based on what I described. He offered to send someone right out on a moments notice. He send Duane - excellent plumber. Knowledgeable, courteous, efficient. I was extremely impressed. Will certainly use and recommend. read more

I first went to Drain Flow a few years ago after seeing great yelp reviews. I have managed apartment buildings for years in the Boston area. My previous drain cleaning company was Mass Sewer. Mass Sewer has perhaps the worst customer service I have ever dealt with. Tony answers all of his calls personally. He does what he can to respond to problems asap and to accommodate his customer's schedules. He has fixed all sorts of issues for me from backed up main drains, clogged sinks, clogged tub drains, re-pipe improper sink plumbing, re-pipe improper tub plumbing, etc. He does not push anything that is unnecessary and will provide thorough explanations and helpful tips without charge. Prices are more than reasonable. Drain Flow takes credit cards but can certainly send a bill if needed. Duanne is also a great technician. Both he and Tony really know their stuff and so can quickly diagnose and correct problems. As a plus, Tony and Duanne come across as genuinely good guys. Drain Flow is now the first number I call for any plumbing or drainage issues. Every accolade they receive here on yelp is deserved. They are the gold standard in Greater Boston. read more

I agree with everyone else who gives Tony and his crew 5 stars. He's fantastic. I live in an older home and my bathroom drains are definitely my problem children. Since I've started using Tony everything runs smoothly. Not only that, he's very, very affordable when compared to my old plumbing services. He's highly responsive (my suggestion is to text him) and show's up on time ready to work. Tony is every bit a professional and certainly knows his trade. Moreover, he's very trustworthy, which says a lot in my book. Tony is now my go to guy for all my plumbing problems. read more

Highly recommend!!!! I had a toilet backing up into my shower in the basement and after trying to fix it myself to no avail, I called a professional. I say professional because Tony and Ralph knew exactly what they were doing and solved the problem with ease. They got to my house within twenty minutes of calling them and immediately knew what to do. Tony gave me a quote that was more than fair before starting any work, and explained exactly what needed to be done. These guys are incredibly hard workers and deserve more than five stars. If you have a clog or drain issue, save some time, frustration, and money; and call Tony. Thanks again. read more

Drain Flow saved me again. Needed an install of a faucet and Ralph took care of the job in a minimal amount of time. He was very efficient and even helped me out with my drain. Job well done and thank you to Anthony for getting me into his schedule when I was available. I will continue to use Drain Flow for al my plumbing needs at both of my properties. read more

Great Job! Received service same day we called. Kept us informed on when they would be arriving. They were Fast Efficient and reasonably priced. We will be sure to call on them for future plumbing projects. read more

A hearty endorsement for Drain Flow Inc. So responsive, excellent work and very reasonably priced. Anthony takes customer service seriously, and he excels at it. read more

We've been using Tony for years! He has replaced 2 toilettes and a hot water heater for us. He is a hard worker, responds quickly and gets the job done fast! I will always be using him for any future plumbing needs!! read more

Everything you should expect of a professional: 1. accurate 2. predictable 3. informative 4. going the extra step My main sewage line was clogged by roots. It was Sunday. I called Drain Flow, after a failed attempt by an incompetent "plumber" who left us, two families with 4 children including a 1yr old, with no way to use the toilet or any other water in the house. Tony answered my text immediately, gave me an estimate time of arrival of 2.5 hours, as he was with his family away. Said if this doesn't work I should call someone else. I agreed to wait. Then he texted me every 30 min or so updating me on his progress getting back to his office and en route my house. He arrived about 20 min ahead of his projected time. He said he came to my place first before heading to other projects he was supposed to, because of the urgency. He did a very professional job, cleaned my sewage line within 15 min and then spent another 30 minutes, helping me pump the sewage and clean around and then to verify ran the "snake" again to make sure the clog is gone , and explaining to me how to make sure the problem does not come back in a year or so. It wasn't cheap, but worth every penny. Highly recommended! read more

Anthony came within an hour of my calling and solved two problems quickly...excellent work!

Our plumbing problem turned out to be a non-issue with some simple fixes that we could do so he left with his recommendations and didn't charge us. Pretty awesome for being a new customer! Would definitely call him back if we had another issue. read more

Tony is great! Always very responsive and reliable and also does a great job. Would hire him again in a second.

The outside underground drain of the gutter has flow issue. I called another drain company that could not do the job. Then I called Drain Flow drain company, Tony showed on time and told me that he could not fix the issue and does not want to waste my money. He was very honest. He suggested another company called Hercules C&G Drain that are specialized in water jetting that could help me, and they did fix the issue. Tony, thank you allot for helping me out. read more

Ralph from Drain Flow was awesome. He was prompt and worked quickly. He explained the problem and gave advice on how to avoid future problems with our disposal. We will definitely hire Drain Flow again! read more

Overall great guy. He was doing work on my neighbor's place and I happened to be installing a new sink at my house. I needed a few parts and was going to have to go to Home Depot but I asked him if he had the pieces and he did! And, he gave them to me no charge! Next time I need a plumber, he'll be getting my call. read more

My shower has been leaking, despite having a handyman come look at it and try to fix it in the past. I contacted Anthony from Drain Flow, and he got me an appointment at the first time I was available. He and Ralph came right at the beginning of the two hour window they gave me, and my shower was fixed completely within an hour. They had all the parts right with them in their truck, they didn't make a mess at all, and they were super friendly. Overall, both the service that Anthony and Ralph provided as well as the process of scheduling an appointment with them were prompt, efficient, and quality. The reviews they have on here are 100% hard earned. read more

Anthony came out very quickly in response to a backed-up sewer outflow. He kept me informed by text message as to where he was and when he expected to arrive. Once he was here, he quickly determined that the blockage was due to a collapsed outflow pipe in the street and was thus the town's responsibility to fix. He explained the issue in a way I could understand and answered all my questions. Prompt, professional, and knowledgeable. Couldn't ask for better. read more

I called Drain Flow at around 10 in the morning and they were at my home by 1:30 (could have been earlier if I wasn't at work). Tony came in, knew what the issue was within minutes and fixed it before I could even come by the bathroom to see how it was going. Tony is officially my go-to if I ever have any plumbing issues. Extremely nice guy, too! read more

Our kitchen was backed up and we couldn't use the sinks or dishwasher. We had another drain company come by two days in a row with no luck unclogging our drain. Anthony and Ralph came by and resolved the issue within an hour. Props where they are deserved! Thanks guys! read more

Yelp didn't steer me wrong with Drain Flow. Tony is incredibly accommodating and professional (and reasonably priced to boot!). When a my 1950s era waste water pipe showed signs of corrosion I turned to Drain Flow after reading the reviews on here. Was the best decision I could have made. Tony answered the phone right away, arrived early to conduct the estimate and did all the needed work within a few hours. He never once made me feel pressured or 'in the dark' about any of the work being done, which made the process infinitely easier. Cannot recommend these guys highly enough! read more

Fantastic!!! I used Drain Flow to help me with my garbage disposal that suddenly stopped working. They went out of their way to come to me sooner, so I could go back to routine use of my kitchen sink. They communicated with me the entire time so we could find a mutually convenient time slot, despite my hectic work schedule. Also, when they could have tried to charge me more or replace the entire thing, they analyzed and found a simpler and effective fix that saved me a ton! Honest, reliable, dedicated and really caring. Highly recommend! read more

Tony is awesome. We were gutting/tiling our shower over the weekend and ran into some plumbing issues that put a hold on the project. I texted Tony that day (it was a saturday by the way) and he showed up in no time. We had another issue later that evening and he came back! We've used Tony for a lot of plumbing projects/issues and he's always been top notch, gets the job done, very responsive, great pricing and professionalism. He also is well stocked with supplies. Highly recommend him! read more

I had called Drain Flow about a clogged drain that a previous so called Plumber came out twice for and never solved the problem. Anthony is a very smart guy he know exactly what to do when I explained to him what was going on with the back up. I wish I had called him at first I would've save a lot more money and headaches with Drain Flow thanks again!!! I definitely will pass your number around. read more

There's a reason why these guys are the most highly-rated: --Great, fast, clear communication: he'll come when he says he'll come. --Clear, uncomplicated, fair pricing: Anthony installed a vanity quickly and efficiently. Other plumbers said it would be a huge production because my house is 100 years old, it needed to be retrofit, the pipes were old and other complications which didn't phase Anthony. --He snaked and unclogged a bathtub drain simply and quickly. This drain had been problematic for years, and other plumbers were talking about ripping out walls and ceilings to get to the pipes. Anthony just cleared it with his machine. --He didn't make a big deal about things like bringing the vanity up a flight of stairs and working in my tenant's apartment like other prima-donna plumbers. --Super-respectful of my home, our property, working in our home. He and his worker kept everything clean and contained. Add me to his list of satisfied customers. I've already scheduled him to return to do more work. Just make sure to be flexible in your schedule and have multiple times available for him to come because he's so busy, and in case he gets emergency calls. read more