Truly, TRULY Terrible
I booked two tables totalling 22 people for my birthday dinner. I asked several times leading up to the night if they could accommodate a large group of people, and they said yes.
SERVICE
- ATROCIOUS - almost non-existent staff, ridiculously slow to take orders and respond to requests
- At times the staff were very unprofessional, completely ignoring requests and waving us away
- We practically had to BEG for our drinks orders to be taken
- I could see my guests were getting upset they didn't have drinks, glasses for their BYO wine, water or anything on the table, so I had to go up to the bar and repeatedly ask for water, glasses, menus, and for our orders to be taken. It was embarrassing and completely unprofessional
-They didn't take our food orders for more than an HOUR after we sat down
FOOD
- I've had better chinese food at a food court. My prawns were overcooked and everyone commented that the rice was sometimes overcooked and sometimes undercooked.
- All the food came out at different times
- One of the waiters brought food, forgot to bring cutlery, and then left the food on the trolley next to us to go cold, while he went and retrieved cutlery from the kitchen
THE END OF THE EVENING
We were chatting and laughing, trying to make the best of the night, and all the staff started cleaning around us, moving tables and chairs and making us feel very unwelcome.
When it was clear we weren't getting ready to leave, they promptly presented us with the bill, told us they wouldn't split it, and directed us to where the ATMs were located.
THIS IS BY FAR THE WORST BIRTHDAY DINNER I'VE EVER HAD. The manager, who I know was among the staff that served us, should be ashamed of treating paying customers like we were treated. AVOID THIS RESTAURANT LIKE THE PLAGUE. read more