Went once, and I'll never be back. Whoever was helping me, Erica, Emily or something along those lines was incredibly rude. She rolled her eyes and sighed when I told her I was a new patient so we'd have to fill out some new paperwork and she pointed me to the receptionist who handed me the clipboard. Then Erica told me to have a seat and scoffed at me when I sat in the "wrong" chair. If we're doing new patient paperwork, then obviously I've never been there before, so how was I supposed to know the waiting room was around the corner? Thankfully, someone else did my pretesting and she was a sweetheart. Then the eye exam itself was informative and the doctor was very nice and willing to answer my questions and things really started to look up. Then it was time to buy glasses and everything went downhill as soon as I got stuck with the girl from the beginning again. Apparently she was going to be selling me my glasses and the effort she was going to have to exert had just ruined her day. She was very short, and not helpful at all. I didn't even realize I was looking in the opposite gender's section for 10 minutes. She started rushing me along and sighing when I'd put a pair back down. I even tried to ask her opinion on how I looked in a pair and she said "Ew, no. Those look really bad on you." I was actually offended because I had really liked the pair. Once I had picked a pair, she kept pushing for me to get the gold package, I told her I had no need for that much extra and she would not let it go. I understand they like to sell the better packages, but she pushed it way too far and put down all the other packages. After I paid, she said Yay, that will make for a nice bonus." and under her breath she added "would've been nicer if you'd gotten the gold." I just couldn't believe anyone would be so openly rude. I talked to the little girl at the front desk to see if I could speak to a manager and IT WAS HER! I couldn't believe it. That would have been such a nice visit to a new place if it wasn't for that manager. There is no way I would let someone like that represent my company and I don't know if she was having a bad day, or always acts like that but she should have more a better business sense and some maturity. read more