Dr Niehoff and her staff took excellent care of me after cataract surgery. Very thorough and…read morecaring. All of the staff is courteous and helpful.

Docs were fine. I saw several. HOWEVER, after being recommended to purchase the "Cadillac version"…read moreof lenses before cataract surgery., we plunked down that 5k and I still need glasses., and not just for reading. I've talked to others who have said the same. Talking to 7-8 people after cataract surgery, it's an average "meh." THE WORST OF ALL? At last visit the comment from the tech was, "Oh, you don't have glasses yet?" I said no, I get my frames online and order lenses at Walmart. I said, " So I'll take my prescription with me please." She said, "Oh, we don't do that." I said, "After 5k and all the testing you have done each time, and I can't get my prescription?" "No, that's not our policy." Now spending another $85 at Walmart to get my prescription. If I have to drive 100 miles to get away from Whitewater Eye Center's monopoly in this geographical area, I will.

Very thorough; employee helping with frame selection extremely knowledgeable and helpfulread more

Everyone at Vision Associates is great! I highly recommend! Dr Rumschlag is very knowledgeable and…read morethorough.

We always get great service and everybody is nice and knowledgeable. Dr Milligan dies a great job…read moreand explains everything about our eye exam.

I have been a patient of Dr. Li for almost 4 years, she did a surgery for cataract on 5/13/2025, I…read morehave had no pain at all, I'm having my other eye done next week. I absolutely love Dr. Li, she is very confident in her abilities and very kind to her patients, I would highly recommend her for specialized ete care.

This office is so rushed, wait times are 2-3 hrs. There is no time for patient interaction. My…read morebiggest problem had to do with a cataract diagnosis. While her partner said my cataracts were not an issue, she insisted that we had to 'get those nasty cataracts out as soon as possible!" and scheduled the surgery at my earliest opportunity. I repeated this to her partner who was confused but did not dispute her findings. Meanwhile I saw 4 other doctors and the clear consensus was that they were not 'ripe' enough to warrant any kind of surgery. On the day I was to have surgery (I cancelled), there was a front page spread of these 2 doctors and their new laser cataract surgery machine. I felt certain that many patients were railroaded into unnecessary surgeries to pay for their new machine. There were other issues, but this was one of outright dishonesty and bullying. There are good doctors here... I would not trust myself to this one.

Very disappointed with the rude desk staff. Have seen Dr Davis for several years, and she is…read morereally great, but now I'm not sure if we will return due to the issues with the staff here.

I have been going to Dr. Shelley since I was in first grade and he is my favorite! He will be…read moreretiring at the end of the year, but I will still continue to get my eyes checked at Optical Insights! Dr. Koons has checked my eyes before, so I know he is also very nice and I have heard great things about Dr. Lenig as well! I would recommend Optical Insights to anyone in the area!

After going to Macha Family Eye Care for many years, I have left this practice. Something has…read morehappened to this organization that is not acceptable. Long story short, it took me nearly 6 months to get my glasses due to many marking and remeasuring corrections to get my progressive lens located properly within my frame. After being sick and tired of becoming a permanent resident due to returning weekly complaining I can't see out of my glasses (of which cost $600 out of my own pocket) I gave up. I went to Heartland Vision and paid an additional ($430 out of pocket) to finally have my issue solved within 1 visit! Wow! My glasses came back in 3 days with Heartland! Each time Macha sent my glasses back for corrections it took 2 weeks ! What is more unsettling, is that with each visit to Macha there seemed to be MANY customers with the same problem I was having! Even more perplexing, while at Heartland, I overheard one of the assistance giving a patient chart to the Eye doctor saying, "This patient is returning to us after going to Dr. Macha". Happily, I can report that I am NOT nuts after all! It wasn't just me having issues with Macha! Don't go to Macha Family Eye Care. The people are nice; however, nice doesn't cut it when you are talking about your eye health. In addition, when being re-examined at Heartland, I was diagnosed with glaucoma and sent to a specialist for immediate treatment. How was this missed just 7 months earlier at Macha's? Go to HEARTLAND VISION! The people are nice and professional and Dr. Hittenger is a plethora of information and demonstrates an enthusiasm for his profession that exceeded my expectations!!

My visit to the Macha Family Eye Care was very pleasant. The staff was friendly and efficient. The…read moreDr. was very nice and explained the results of my exam so that I could fully understand what was happening with my eyes. A great experience.

Dr. Williamson consulted and then prescribed my treatments. They went well. Staff was very caring…read moreand did a great job. I would recommend everyone to anyone seeking these services. They were all amazing!

Really good with helping cancer. Love this place. My aunts office is nearby the exit. They will…read morehelp your cancer really well. God bless you all.

Dr. Copeland was my physician for a recent medical issue. He spoke to me in layman's terms about my…read morecondition and I felt totally comfortable with him. The sonographer I had was friendly and helpful as were the nurses. One thing I would like to see changed is having the patient having to say their social security number at the check in window. Especially when there's a waiting room full of people! A simple solution would be to give the patient a piece of paper so they can write the number down. Other than that, no complaints!