Peppermint Dental has been my dentist since I had cancer in my salvia gland 3 years ago. They…read moreworked with my oncologist to ensure the health of my teeth and jaw bones since I had to have 34 radiation treatments. The dentist makes sure each time that there is no deterioration in my jaw bone. Jackie Walker Peppermint Dental does an excellent job with my bi-yearly cleaning. Love the way my teeth feel after the cleaning. During this time I am checked to see if there any issues that will need to be attended too. What is nice the dentist always comes in and looks things over after the hygienist finishes. Louise Walker

This office is unorganized and has continuous errors. My fiancé and I went here once for a cleaning…read moreand for a filling. Each time we paid upfront what we were told we'd owe. Both of us received automated messages from their billing systems saying we owed more after the appointments. My fiancé had to call 2-3 separate times to find out it was an error on their part and they'd added a treatment to his plan that he did not receive. I had to call and figure out they'd submitted my treatment wrong to the insurance company and my bill went down from 70 something dollars to 40 (because they didn't make me aware insurance didn't cover the type of filling I was receiving). I understand mistakes happen but from our experience and the reviews of others this doesn't seem to be a mistake it seems to be the act of carelessness and lack of professionalism in the office. When getting my bill paid I called over the phone to pay it and gave all my info, Crystal said the info would be posted to my account and I requested to be emailed the receipt showing proof of payment. I never receive the email and later that day received more messages saying I owed the amount I had just paid. I called again and finally got my receipt emailed to me and cancelled all future appointments at this location for my partner and I. The doctors were nice but the billing issues we both had our first time visiting the office really turned us off. Please be thorough when receiving a bill from this office and confirm what you owe and what your treatment actually was vs. what they submitted it as.

Great quality care from the hygienist to the new Dr, it's clear that this place is in good hands…read more I'm a new patient and plan to keep coming. They also made an effort to save me as much as they could on my plan. Won me over!

I've never had such an experience like this before. The new front office person told me they took…read moremy insurance. After a 1.5 hour drive in the heat, I was told they did not take my insurance. The doctor said it would be $2000.00 and some change. I saw the screen where it listed it out. I said I'd still pay out of pocket; he said he'd have his front office people see what Aetna pays. I've always had out of network dentists and had to pay a small portion, so not 100% covered: I understand this part. Needless to say, they never called me, so I called back and the lady told me I would owe a lion's share of the $2500.00. Wait, how did $500.00 get added on? She said Aetna may pay only a couple hundred dollars; this is incorrect. I called Aetna (one of the best plans), and they do pay, it's just a lower amount. So Aetna told me to get a procedure code and a tooth number, so I called the front office back to get this information and they said Dr. Dahle said I should see a new provider? I am so confused. I work in healthcare as well and I'd never treat a client as such. Incorrect information (lies), rude front staff and then a random release of patient. I only visited them for 20 minutes or so and was ready to pay out of pocket.

Amazing staff and #1 dentist. One of the few dentists in North Texas who's willing to accept…read moredisabled combat veterans who are outsourced by the VA hospital. Very patriotic and caring of there patients. They are extremely knowledgeable especially because the dentist is a veteran herself. I'm excited for the future knowing I have a great dentist to take care of me and my family.

Drs are good... office staff is terrible, I've had trouble with them on several occasions.read more

I absolutely had to take the time out of my day to write a great review for Dr. Grant smith. Dental…read morework has always been fairly scary, uninformative, and stressful for me. He is by far the kindest dentist I have EVER had. He explained every single thing to me, and insisted that if the work we did was not making my pain better that we would keep searching for solutions until it was resolved. I finally felt heard, respected, and truly cared for. I was genuinely so grateful and hopeful after leaving my appointment. Thank you for being so attentive and for caring for your patients on a level I've never experienced. You are truly amazing at what you do.

A great clinic, well run, cutting edge technology.....great father and son team…read more Found a problem that needed to be taken care of and they worked me right in......simply perfect

Their slogan should be "Netflix and Fill." No complaints here when you can focus on watching your…read morefavorite show as they're working on your teeth. Dr. Nguyen, Jennifer, and the entire office staff are amazing! Everyone is super friendly and goes the extra mile to made sure I was comfortable. Came here for some work in preparation for my upcoming wedding and I couldn't be happier! My hygienist, Roxanne did a wonderful job! Probably one of the best cleanings I've had as she was very thorough. I absolutely hate getting dental work done, but Dr. Nguyen was patient, kind, and gentle. He made sure I was aware of every step and made sure I was comfortable during the entire process. I loved that despite having a packed office, he took his time and didn't rush through anything. I also had my first whitening done and I'm super impressed with the results. These pearly whites are ready to take countless photos on the big day!

We've happily used North Texas, dental, Dr.Nguyen, ever since we moved to Denison, Texas, four…read moreyears ago, without any problems until this year. very happy practices they have changed their financial rules this year, and they are ridiculous. I had to have a four tooth bridge, and I don't feel like I was fully informed about my options or what the bridge would be like when I received it. I found out on my last day of treatment as Dr. Chris was putting the permanent bridge in my mouth, that he had made the larger than my teeth, because he felt it would be stronger that way. The bridge is ill- fitting and it rubs the side of my cheek all the time. It is visibly larger than the other teeth, that Dr Kris told me I would get used to it and not notice the size difference. It is very hard to clean with any floss I have tried, but then I was never told what kind of floss to use. I have found that it also affects my speech production. If things have been fully explained to me from the beginning, I would have opted for dental implants, too late for that now! I've already spent almost $6000.00 on this bridge and have experienced a lot of pain and discomfort along with it, so I am not happy. Additionally, this office has changed its financial policies, and now require total estimated payment up front, before any work will be done. This policy started in August. My agreement with them started in May/June, so should not apply to me in the first place. We made a generous down payment, required in my agreement, and then when it came time to pay the balance, the accounting was all screwed up. My account was mingled in with my husband's, and she could not tell what was mine or his. she was insistent that we pay almost $300 on my husband, that he had already paid. She said he did not pay it and she could not find it anywhere in the computer. Finally, after a long financial meeting, she found his payment made actually above the amount she was requiring me to pay. My husband had to walk out of that meeting because he knew he was going to say something very ugly, and he works very hard to not do that. I brought my me, but she said that didn't matter because they didn't have them and I said I have them right here, and she said she had to get her own copies from the insurance, that mine would not meet her needs, and in the meantime, I had to pay the total amount she estimated was still due. She was very insistent, rotely repeatedly the same thing over and over, that I had to pay her estimate. I finally had to say, " you can have a choice, I can leave here paying nothing or I can leave here paying the amount I show that Medicare says I owe you after processing the claim." she stated that the choice is that I must pay upfront in the future and that today I had to pay what they estimated I have would owe. she said it didn't matter that I had They had to get their own EOB before they would have the exact amount I would owe. She never did actually choose, but she did accept my payment according to my Medicare statement from the EOB. THEN TODAY WHEN MY HUSBAND WENT IN FOR A CLEANING, SHE MADE HIM PAY OVER $200 BECAUSE SHE SAID HIS BENEFITS HAD RAN OUT. HE TOLD HER HE HAD NOT HAD HIS BENEFITS RUN OUT AND SHE WAS MISTAKEN. ANYWAY, HE LEFT PAYING OVER $200 THAT HE DID NOT OWE, which we both were sure was applied to my supposed balance, especially since his receipt showed my name only at the top. All of this financial distress caused us was only about a pittance of $300 difference in what Medicare said I should pay and what she wanted me to pay. so they are cooking the books, trying to confuse the customer to get more money that is not due them. I am very sorry you have lost two of your PAYING patients, and sorry we have to find A new dentist. ALL over a tiny percentage of a bill we had already paid. you will lose more patients over this, so I dont see how this is going to help your finances, which obviously are in a dilemma.

I went to Dr Sam's a few years ago and he hurt me so badly. And after the nurse left the room he…read moreasked me not to tell anyone that he had hurt me!! I was devastated and disappointed!

Do not buy their care plan, it is a rip off. I decided that…read morethey have shady billing practices ($$$) and I can't afford them. I was up from with receptionist and willing to talk with business manager for my complaint. Business manager did not bother to call me to address my issues with their billing.

My daughter needed to go to the dentist for the first time. I couldn't have been happier with the…read moreentire staff! The RDA was the sweetest girl and explained everything to my kiddo, the hygienist was amazing and Dr Meredith was one of, if not the best dentist I have had the pleasure of meeting. Highly recommend anyone and everyone with children to go here.

Really fun ! Yup I said fun! My baby likes going to this dentist! They take time and explain…read moreeverything very well! Always take great care and have lots of patience with my 12 month old!

Dr Marze and his staff are wonderful! They go out of their way to relieve the stress of dental…read morework, and are very competent and professional as well as warm and caring. I would recommend them 100%.

Great dentist, Dr. Marze has been taking care of me for years. He is a very caring dentist who goes…read moreover and above to make sure you are taken care. His staff is wonderful as well.